KDE freezes, desktop becomes unusable

anothernewbie123 · 12-25-2023, 05:30 AM

Hello

I installed OpenSUSE Leap with KDE Plasma on an ASUS VivoBook. Very soon windows became unresponsive and the only way to exit was to power off the laptop. After booting the system the desktop background was black, missing all shortcuts. The same problem has occurred with several distros on computers of different make. Why does this happen?

Quote:

OpenSUSE Leap 15.5
Kernel 5.14.21-150500.55.39-default (64-bit)
KDE Plasma 5.27.9
KDE Frameworks 5.103.0
Qt 5.15.8
Graphics Platform X11
Intel TigerLake-LP-GT2 Iris Xe Graphics

camorri · 12-25-2023, 08:36 AM

Quote:

Why does this happen?

You have not provided any information the could help diagnose the problem. I could only guess at this point.

Things to check out. Determine if you have free space on your root partition. As the system runs, programs use the root partition as temp disk space, not enough can cause this problem.

Since you say this has happened on other hardware, with multiple distros, I guessing its an installation problem.

To look at the linux partition(s), run the command lsblk -f and post the results.

Another issue can be ram. The command free will list free space, yes you need some.

Start there, and we'll see if we can help further.

Welcome to LQ.

anothernewbie123 · 12-25-2023, 12:55 PM

lsblk -l

Quote:

# lsblk -l
NAME MAJ:MIN RM SIZE RO TYPE MOUNTPOINTS
nvme0n1 259:0 0 476.9G 0 disk
nvme0n1p1 259:1 0 512M 0 part /boot/efi
nvme0n1p2 259:2 0 474.4G 0 part /boot/grub2/i386-pc
/home
/var
/usr/local
/tmp
/srv
/root
/opt
/boot/grub2/x86_64-efi
/.snapshots
/
nvme0n1p3 259:3 0 2G 0 part [SWAP]

camorri · 12-25-2023, 01:05 PM

The command is lsblk -f not lsblk -l. Please try again. The f ( lower case F ) will tell us how much space is % you have used, and will let us know if you lack space.

camorri · 12-25-2023, 01:06 PM

This is what it should look like. ( From my nvme drive. ) Note, use code tags please.

Code:

nvme0n1                                                                                    
├─nvme0n1p1 vfat   FAT32 EFI           0280-786C                              31.7M    68% /boot/efi
├─nvme0n1p2 swap   1                   f0256f8b-7a1d-46e0-b8cd-228182c84bfc                [SWAP]
├─nvme0n1p3 ext4   1.0   Slack_15_root e9b17834-e581-4b77-a16c-a71083a9d484   18.2G    58% /
├─nvme0n1p4 ext4   1.0   cliff_home    512487a2-323b-433c-9cbd-721cbb575500  102.4G    43% /home
├─nvme0n1p5 ext4   1.0   data          6741792f-ada3-443b-ba78-8280a76e7524  206.2G    23% /home/cliff/data
└─nvme0n1p6 ext4   1.0   backup        0450eb7a-ff6a-4309-9865-513bba65059f

anothernewbie123 · 12-25-2023, 01:14 PM

Sorry.

Code:

# lsblk -f
NAME        FSTYPE FSVER LABEL UUID                                 FSAVAIL FSUSE% MOUNTPOINTS
nvme0n1                                                                            
├─nvme0n1p1 vfat   FAT32       BE7A-B5DC                             505.9M     1% /boot/efi
├─nvme0n1p2 btrfs              7c93b4cb-4915-4fa9-8c17-830d1dddff51  467.5G     1% /boot/grub2/i386-pc
│                                                                                  /home
│                                                                                  /var
│                                                                                  /usr/local
│                                                                                  /tmp
│                                                                                  /srv
│                                                                                  /root
│                                                                                  /opt
│                                                                                  /boot/grub2/x86_64-efi
│                                                                                  /.snapshots
│                                                                                  /
└─nvme0n1p3 swap   1           67058ea0-038a-499f-be14-27146e92b5b4                [SWAP]

anothernewbie123 · 12-25-2023, 01:15 PM

Regarding main memory:

Code:

# dmidecode --type 17
# dmidecode 3.4
Getting SMBIOS data from sysfs.
SMBIOS 3.3.0 present.

Handle 0x001C, DMI type 17, 92 bytes
Memory Device
        Array Handle: 0x0012
        Error Information Handle: Not Provided
        Total Width: 64 bits
        Data Width: 64 bits
        Size: 8 GB
        Form Factor: SODIMM
        Set: None
        Locator: Controller0-ChannelA
        Bank Locator: BANK 0
        Type: DDR4
        Type Detail: Synchronous
        Speed: 3200 MT/s
        Manufacturer: Samsung
        Serial Number: 00000000
        Asset Tag: 9876543210
        Part Number: M471A1G44AB0-CWE    
        Rank: 1
        Configured Memory Speed: 3200 MT/s
        Minimum Voltage: 1.2 V
        Maximum Voltage: 1.2 V
        Configured Voltage: 1.2 V
        Memory Technology: DRAM
        Memory Operating Mode Capability: Volatile memory
        Firmware Version: Not Specified
        Module Manufacturer ID: Bank 1, Hex 0xCE
        Module Product ID: Unknown
        Memory Subsystem Controller Manufacturer ID: Unknown
        Memory Subsystem Controller Product ID: Unknown
        Non-Volatile Size: None
        Volatile Size: 8 GB
        Cache Size: None
        Logical Size: None

Handle 0x001D, DMI type 17, 92 bytes
Memory Device
        Array Handle: 0x0012
        Error Information Handle: Not Provided
        Total Width: 64 bits
        Data Width: 64 bits
        Size: 8 GB
        Form Factor: SODIMM
        Set: None
        Locator: Controller1-ChannelA
        Bank Locator: BANK 0
        Type: DDR4
        Type Detail: Synchronous
        Speed: 3200 MT/s
        Manufacturer: Samsung
        Serial Number: 00000000
        Asset Tag: 9876543210
        Part Number: M471A1G44AB0-CWE    
        Rank: 1
        Configured Memory Speed: 3200 MT/s
        Minimum Voltage: 1.2 V
        Maximum Voltage: 1.2 V
        Configured Voltage: 1.2 V
        Memory Technology: DRAM
        Memory Operating Mode Capability: Volatile memory
        Firmware Version: Not Specified
        Module Manufacturer ID: Bank 1, Hex 0xCE
        Module Product ID: Unknown
        Memory Subsystem Controller Manufacturer ID: Unknown
        Memory Subsystem Controller Product ID: Unknown
        Non-Volatile Size: None
        Volatile Size: 8 GB
        Cache Size: None
        Logical Size: None

    

# lshw -short -C memory
H/W path           Device          Class          Description
=============================================================
/0/0                               memory         64KiB BIOS
/0/12                              memory         16GiB System Memory
/0/12/0                            memory         8GiB SODIMM DDR4 Synchronous 3200 MHz (0.3 ns)
/0/12/1                            memory         8GiB SODIMM DDR4 Synchronous 3200 MHz (0.3 ns)
/0/26                              memory         192KiB L1 cache
/0/27                              memory         128KiB L1 cache
/0/28                              memory         5MiB L2 cache
/0/29                              memory         8MiB L3 cache
/0/100/14.2                        memory         RAM memory

camorri · 12-25-2023, 01:31 PM

Looks like you have lots of ram. I'm confused by this line:

Code:

nvme0n1p2 btrfs              7c93b4cb-4915-4fa9-8c17-830d1dddff51  467.5G     1% /boot/grub2/i386-pc

nvme0n1p2 is the root file system. It looks like you have it mounted on /boot/grub2/i386. Is this a 32 bit system or a 64 bit system?

Would you post the file /etc/fstab and put it in code tags please.

There is no shortage of disk space either.

uteck · 12-25-2023, 06:58 PM

From searching see lots of problems with Iris Xe Graphics, so you may want to see what driver you are using and if you ned to update it or your kernel.

frankbell · 12-25-2023, 09:20 PM

Have you checked the logs? They may provide some hints as to what's going awry.

hish2021 · 12-25-2023, 10:23 PM

Quote:

Originally Posted by anothernewbie123

... The same problem has occurred with several distros on computers of different make. Why does this happen?

This is perplexing.

anothernewbie123 · 12-26-2023, 02:21 AM

It's a 64-bit system.

Code:

# cat /etc/fstab
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /                       btrfs  defaults                      0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /var                    btrfs  subvol=/@/var                 0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /usr/local              btrfs  subvol=/@/usr/local           0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /tmp                    btrfs  subvol=/@/tmp                 0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /srv                    btrfs  subvol=/@/srv                 0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /root                   btrfs  subvol=/@/root                0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /opt                    btrfs  subvol=/@/opt                 0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /home                   btrfs  subvol=/@/home                0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /boot/grub2/x86_64-efi  btrfs  subvol=/@/boot/grub2/x86_64-efi  0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /boot/grub2/i386-pc     btrfs  subvol=/@/boot/grub2/i386-pc  0  0
UUID=7c93b4cb-4915-4fa9-8c17-830d1dddff51  /.snapshots             btrfs  subvol=/@/.snapshots          0  0
UUID=67058ea0-038a-499f-be14-27146e92b5b4  swap                    swap   defaults                      0  0
UUID=BE7A-B5DC                             /boot/efi               vfat   utf8                          0  2

anothernewbie123 · 12-26-2023, 02:30 AM

Thanks for the replies. I've reinstalled the distro with the same settings as previously. I've always done everything in the default graphical interface. I'll wait until the problems manifest and then check logs.

anothernewbie123 · 12-26-2023, 10:24 AM

The desktop items and background disappeared again, but I cannot find errors in the logs.

Quote:

plasmashell[2018]: file:///usr/lib64/qt5/qml/org/kde/plasma/extras/PlaceholderMessage.qml:238:5: QML Heading: Binding loop detected for property "verticalAlignment"
systemd[1817]: Started Dolphin - File Manager.
systemd[1]: NetworkManager-dispatcher.service: Deactivated successfully.
plasmashell[2018]: file:///usr/lib64/qt5/qml/org/kde/plasma/extras/PlaceholderMessage.qml:238:5: QML Heading: Binding loop detected for property "verticalAlignment"
plasmashell[2018]: Connecting to deprecated signal QDBusConnectionInterface::serviceOwnerChanged(QString,QString,QString)
plasmashell[2018]: org.kde.pim.akonadi_search_pim: Xapian Database does not exist at "/home/user/.local/share/akonadi/search_db/contacts/"
plasmashell[2018]: org.kde.pim.akonadi_search_pim: Xapian Database does not exist at "/home/user/.local/share/akonadi/search_db/emailContacts/"
dbus-daemon[1833]: [session uid=1000 pid=1833] Activating via systemd: service name='org.kde.runners.baloo' unit='plasma-baloorunner.service' requested by ':1.20' (uid=1000 pid=2018 comm="/usr/bin/plasmashell --no-respawn ")
systemd[1817]: Starting KRunner provider for baloo file indexer...
plasmashell[2018]: org.kde.pim.akonadi_search_pim: Xapian Database does not exist at "/home/user/.local/share/akonadi/search_db/contacts/"
plasmashell[2018]: org.kde.pim.akonadi_search_pim: Xapian Database does not exist at "/home/user/.local/share/akonadi/search_db/emailContacts/"
dbus-daemon[1833]: [session uid=1000 pid=1833] Successfully activated service 'org.kde.runners.baloo'
systemd[1817]: Started KRunner provider for baloo file indexer.
systemd[1817]: Started YaST - Administrator Settings.
kdesud[2700]: kf.i18n: KLocalizedString: Using an empty domain, fix the code. msgid: "Copyright (c) 1999,2000 Geert Jansen" msgid_plural: "" msgctxt: ""
kdesud[2700]: kf.i18n: KLocalizedString: Using an empty domain, fix the code. msgid: "Daemon used by kdesu" msgid_plural: "" msgctxt: ""
kdesud[2700]: kf.i18n: KLocalizedString: Using an empty domain, fix the code. msgid: "KDE su daemon" msgid_plural: "" msgctxt: ""
kdesud[2700]: kf.i18n: KLocalizedString: Using an empty domain, fix the code. msgid: "Author" msgid_plural: "" msgctxt: ""
kdesud[2700]: kf.i18n: KLocalizedString: Using an empty domain, fix the code. msgid: "Geert Jansen" msgid_plural: "" msgctxt: ""
su: pam_kwallet5(su:auth): pam_kwallet5: pam_sm_authenticate
su: pam_kwallet5(su:auth): pam_kwallet5: Refusing to do anything for the root user
su: pam_kwallet5(su:auth): pam_kwallet5: pam_sm_authenticate
su: pam_kwallet5(su:auth): pam_kwallet5: Refusing to do anything for the root user
su: (to root) user on pts/2
su: pam_kwallet5(su:setcred): pam_kwallet5: pam_sm_setcred
su: pam_unix(su:session): session opened for user root by (uid=1000)
su: pam_kwallet5(su:session): pam_kwallet5: pam_sm_open_session
su: pam_kwallet5(su:session): pam_kwallet5: Refusing to do anything for the root user
su: pam_unix(su:session): session closed for user root
su: pam_kwallet5(su:session): pam_kwallet5: pam_sm_close_session
su: pam_kwallet5(su:setcred): pam_kwallet5: pam_sm_setcred
su: pam_kwallet5(su:auth): pam_kwallet5: pam_sm_authenticate
su: pam_kwallet5(su:auth): pam_kwallet5: Refusing to do anything for the root user
su: (to root) user on pts/2
su: pam_kwallet5(su:setcred): pam_kwallet5: pam_sm_setcred
su: pam_unix(su:session): session opened for user root by (uid=1000)
su: pam_kwallet5(su:session): pam_kwallet5: pam_sm_open_session
su: pam_kwallet5(su:session): pam_kwallet5: Refusing to do anything for the root user
dbus-daemon[2747]: [session uid=0 pid=2745] Activating service name='org.freedesktop.portal.Desktop' requested by ':1.0' (uid=0 pid=2741 comm="/usr/lib/YaST2/bin/y2controlcenter -name YaST2 -ic")
dbus-daemon[2747]: [session uid=0 pid=2745] Activating service name='org.freedesktop.portal.Documents' requested by ':1.1' (uid=0 pid=2749 comm="/usr/lib/xdg-desktop-portal ")
dbus-daemon[2747]: [session uid=0 pid=2745] Activating service name='org.freedesktop.impl.portal.PermissionStore' requested by ':1.2' (uid=0 pid=2755 comm="/usr/lib/xdg-document-portal ")
dbus-daemon[2747]: [session uid=0 pid=2745] Successfully activated service 'org.freedesktop.impl.portal.PermissionStore'
dbus-daemon[2747]: [session uid=0 pid=2745] Successfully activated service 'org.freedesktop.portal.Documents'
dbus-daemon[2747]: [session uid=0 pid=2745] Activating service name='org.freedesktop.impl.portal.desktop.gtk' requested by ':1.1' (uid=0 pid=2749 comm="/usr/lib/xdg-desktop-portal ")
dbus-daemon[2747]: [session uid=0 pid=2745] Activating service name='org.gtk.vfs.Daemon' requested by ':1.4' (uid=0 pid=2770 comm="/usr/lib/xdg-desktop-portal-gtk ")
dbus-daemon[2747]: [session uid=0 pid=2745] Successfully activated service 'org.gtk.vfs.Daemon'
dbus-daemon[2747]: [session uid=0 pid=2745] Successfully activated service 'org.freedesktop.impl.portal.desktop.gtk'
dbus-daemon[2747]: [session uid=0 pid=2745] Activating service name='org.freedesktop.impl.portal.desktop.kde' requested by ':1.1' (uid=0 pid=2749 comm="/usr/lib/xdg-desktop-portal ")
xdg-desktop-portal-kde[2797]: QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
xdg-desktop-portal-kde[2797]: QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root'
dbus-daemon[2747]: [session uid=0 pid=2745] Successfully activated service 'org.freedesktop.impl.portal.desktop.kde'
xdg-desktop-por[2749]: Failed connect to PipeWire: Couldn't connect to PipeWire
dbus-daemon[2747]: [session uid=0 pid=2745] Successfully activated service 'org.freedesktop.portal.Desktop'
PackageKit: daemon quit
systemd[1]: packagekit.service: Deactivated successfully.
dbus-daemon[819]: [system] Activating via systemd: service name='org.opensuse.Snapper' unit='snapperd.service' requested by ':1.66' (uid=0 pid=2844 comm="/usr/bin/snapper create --type=pre --cleanup-algor")
systemd[1]: Starting DBus interface for snapper...
dbus-daemon[819]: [system] Successfully activated service 'org.opensuse.Snapper'
systemd[1]: Started DBus interface for snapper.
systemd[1]: systemd-localed.service: Deactivated successfully.

anothernewbie123 · 12-26-2023, 10:50 AM

Graphics:

Code:

# hwinfo --gfxcard
25: PCI 02.0: 0300 VGA compatible controller (VGA)              
  [Created at pci.386]
  Unique ID: _Znp.dOYfJ+Ipt_7
  SysFS ID: /devices/pci0000:00/0000:00:02.0
  SysFS BusID: 0000:00:02.0
  Hardware Class: graphics card
  Device Name: "VGA"
  Model: "Intel TigerLake-LP GT2 [Iris Xe Graphics]"
  Vendor: pci 0x8086 "Intel Corporation"
  Device: pci 0x9a49 "TigerLake-LP GT2 [Iris Xe Graphics]"
  SubVendor: pci 0x1043 "ASUSTeK Computer Inc."
  SubDevice: pci 0x19d2 
  Revision: 0x01
  Driver: "i915"
  Driver Modules: "i915"
  Memory Range: 0x6020000000-0x6020ffffff (rw,non-prefetchable)
  Memory Range: 0x4000000000-0x400fffffff (ro,non-prefetchable)
  I/O Ports: 0x3000-0x303f (rw)
  Memory Range: 0x000c0000-0x000dffff (rw,non-prefetchable,disabled)
  IRQ: 163 (257390 events)
  Module Alias: "pci:v00008086d00009A49sv00001043sd000019D2bc03sc00i00"
  Driver Info #0:
    Driver Status: i915 is active
    Driver Activation Cmd: "modprobe i915"
  Config Status: cfg=new, avail=yes, need=no, active=unknown

Primary display adapter: #25