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Old 06-10-2004, 03:46 PM   #1
ftcnt
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problems accessing site with www.look.ca as isp


I've transferred domains in the past so I'm familiar with the process. I redirected my registrar dns addresses to my new hosting provider and everything looked fine.

I can access using any other isp, such as rogers, sympatico, dial up and even friends and others world wide can access my domain name.

however each time i try to do it using my www.look.ca account I get a redirection to my old site that has been removed. It gives me a error page.

Anyway, my isp refuses to acknowledge it as being their problem, saying I havent updated my server ip addresses.

I cant ping my new ip (69.93.240.150/) and when I do a nslook (www.behdin.com/) I get the old ip address (my old host).

When I type 69.93.240.150/ (new host) using look.ca I get a directory listing. When I type www.behdin.com/ using look.ca (which is the domain name), I get the old webhost page.

To make it even more confusing, others can use the domain name and access the index.html page but when they use the ip, they get the same directory page. Is this a problem? I thought the ip should direct me to the same site ?

I hope someone here is an expert t so help me solve this stupid problem.

I want to be able to work on my site Thats all I want.
 
Old 06-11-2004, 03:30 PM   #2
Mara
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I get your new IP. So the change has propagated, at least, somewhere. How long ago was the change made? Maybe you still need to wait until some hosts notice the change?

Different result of entering the IP and the address is probably because the new server uses virtual hosting (hostname in the footer is different).
 
Old 06-14-2004, 12:36 PM   #3
ftcnt
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oh virtual hosting ? is there anywhere i can learn more about that.

i changed the information with my registrar on June 6. It has since been fixed.

Believe it or not but this is the only forum that has been able to give me an straight answer. Ive got anything from clean your cache to just wait. I think I need more information on virtual hosting because my Isp apparently has no clue what it is

thanks again
 
Old 06-14-2004, 05:35 PM   #4
Mara
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Simply, it looks like the machine you now use as your webserver hosts more domains. Requests are treated differently depending on the host they mention (when you use a hostname you get one webiste content - from one directory on the server; when you use IP - you get default, from another dir). It has nothing (or nearly nothing) with the DNS.
 
Old 06-15-2004, 10:31 PM   #5
ftcnt
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i understand your explanation. however, whenever i try to access my site using my current isp, i get the old page i had with my previous host. My isp says it is not their problem. When i use other isps I can get to my site fine.

Any ideas as to why?
 
Old 06-17-2004, 03:00 PM   #6
Mara
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It looks like their cache is not upgraded. What does 'dig @one_of_your_new_provider_dnses yourdomain' return?
 
Old 06-21-2004, 04:42 PM   #7
ftcnt
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thanks for all your help. i finally got the fixed hehe i dont know what they did but i can access my site. probably the cache like you said was not updated
 
  


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