Education: Does your University or College Support Linux?
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Ummm... "obviously, you have not worked at the Academic Computing department of a University!"
Or, "customer support" in general!
Pragmatically speaking, if you're tasked with "answering the customer's questions," and "supporting the customer's computing environment," it is in your best interests to try to "reasonably constrain the 'independent variables!'" To try to get everyone beating on more-or-less the same drum, and to be singing from more-or-less the same songbook.
C'mon ... (been there, did that. actually loved(!) doing it ) ... "give 'em a break."
Of course, indeed, it better to have the same drum. It is much much easier.
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) ... "give 'em a break."
