[SOLVED] Ubuntu Software quit working

PsychoHermit · 03-19-2022, 02:30 PM

Greetings folks,

Ubuntu Software quit working too.

Ubuntu 20.04.3

Code:

glenn@LinuxBox:~$ inxi -F
System:
  Host: LinuxBox Kernel: 5.13.0-35-generic x86_64 bits: 64 
  Desktop: Gnome 3.36.9 Distro: Ubuntu 20.04.4 LTS (Focal Fossa) 
Machine:
  Type: Laptop System: Hewlett-Packard product: HP ENVY m6 Notebook PC 
  v: 097C100022405F10000320100 serial: <superuser/root required> 
  Mobo: Hewlett-Packard model: 222C v: KBC Version 64.06 
  serial: <superuser/root required> UEFI: Insyde v: F.23 date: 07/26/2016 
Battery:
  ID-1: BAT0 charge: 46.1 Wh condition: 45.2/45.2 Wh (100%) 
CPU:
  Topology: Quad Core model: AMD A10-5750M APU with Radeon HD Graphics 
  bits: 64 type: MCP L2 cache: 2048 KiB 
  Speed: 1364 MHz min/max: 1400/2500 MHz Core speeds (MHz): 1: 1368 2: 1386 
  3: 1425 4: 1237 
Graphics:
  Device-1: AMD Richland [Radeon HD 8650G] driver: radeon v: kernel 
  Display: x11 server: X.Org 1.20.13 driver: radeon 
  resolution: 1366x768~60Hz 
  OpenGL: renderer: AMD ARUBA (DRM 2.50.0 / 5.13.0-35-generic LLVM 12.0.0) 
  v: 4.3 Mesa 21.2.6 
Audio:
  Device-1: AMD Trinity HDMI Audio driver: snd_hda_intel 
  Device-2: AMD FCH Azalia driver: snd_hda_intel 
  Sound Server: ALSA v: k5.13.0-35-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  driver: r8169 
  IF: eno1 state: down mac: c4:34:6b:01:b6:65 
  Device-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter 
  driver: ath9k 
  IF: wlo1 state: up mac: b8:ee:65:3d:3d:5e 
  Device-3: Qualcomm Atheros type: USB driver: btusb 
Drives:
  Local Storage: total: 953.87 GiB used: 13.51 GiB (1.4%) 
  ID-1: /dev/sda vendor: SanDisk model: SDSSDH3 1T02 size: 953.87 GiB 
Partition:
  ID-1: / size: 627.09 GiB used: 9.34 GiB (1.5%) fs: ext4 dev: /dev/sda6 
  ID-2: /home size: 27.38 GiB used: 3.78 GiB (13.8%) fs: ext4 dev: /dev/sda5 
  ID-3: swap-1 size: 7.81 GiB used: 368.5 MiB (4.6%) fs: swap dev: /dev/sda7 
Sensors:
  System Temperatures: cpu: 40.6 C mobo: 0.0 C gpu: radeon temp: 40 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 253 Uptime: 6h 48m Memory: 5.02 GiB used: 3.41 GiB (67.9%) 
  Shell: bash inxi: 3.0.38

Where are the menus for applications? If I knew what it was called I could
launch it from command line and see what the error is.

Thanks in advance,
--glenn

frankbell · 03-19-2022, 08:10 PM

What precisely do to mean by "stopped working"? A more detailed discussion of the symptoms would be helpful. For example, does the menu not appear (based on what you said above) or does it appear and not launch applications? Does the desktop not load leaving your at the command line?

If you want to try launching something from the command line, you could issue the command "firefox" (I picked it because I know is should be present), then post any error messages that occur here, being sure to enclose them in "code" tags, which become available when you click the "Go Advanced" button under the compose/edit post window.

PsychoHermit · 03-19-2022, 08:13 PM

The busy cursor would spin for a bit and then just go away, Ubuntu software would not open.

I removed and reinstalled snap-store and ubuntu software is working again.

Thanks,
--glenn

frankbell · 03-19-2022, 08:20 PM

Thanks for the update. Glad you got it fixed!