LinuxQuestions.org
Review your favorite Linux distribution.
Go Back   LinuxQuestions.org > Forums > Linux Forums > Linux - Distributions > Suse/Novell
User Name
Password
Suse/Novell This Forum is for the discussion of Suse Linux.

Notices



Reply
 
Search this Thread
Old 08-15-2005, 05:12 PM   #1
Melanieb
LQ Newbie
 
Registered: Aug 2005
Location: Boise Idaho
Posts: 3

Rep: Reputation: 0
Unable to connect to the Internet


I have recently installed Linux 9.3 and am having an issue getting on to the internet. Saturday I installed a new external modem to solve the hardware compatability issue. It has been configured and my ISP, MSN Internet Access, has been added as the provider.

I activate the modem by right-clicking on the "plug" and chose dial-up. I can hear the modem dialing but it never makes it to a complete connection. I have run a "cat messages" and it appears that the authentication never is completed.

I've talked with MSN to confirm that I'm using the correct dial-up number as well as the right user name (case, etc) . The password is correct too.

I'm now thinking that there must be some further hardware/bios/ etc. configuration that needs to occur. Is there perhaps a Baud rate adjustment that is needed (please don't think I know what I'm talking about here:-).

Help I'm so frustrated. It just shouldn't be this hard to get online. Thanks so much for any and all help.
 
Old 08-15-2005, 05:46 PM   #2
Morbid
Member
 
Registered: Mar 2004
Distribution: Suse 10.1...and loving it!
Posts: 243

Rep: Reputation: 30
Ewww...What did the people at M$N say when you told them you are using Linux? I'm using Verizon's DSL which also uses MSN. They were as helpful as a bottle of battery acid to quench a thirst.

Then again, the paranoid side of me wonders if they don't intentionally make it harder for Linux users in hopes of making you switch back to M$ B$. Have you checked your Suse hardware tool and made sure anything concerning connections to the internet has been configured?

Other than that, I've got nothing as far as being helpful. I'm on here looking for help myself. Good luck.
 
Old 08-15-2005, 05:50 PM   #3
Melanieb
LQ Newbie
 
Registered: Aug 2005
Location: Boise Idaho
Posts: 3

Original Poster
Rep: Reputation: 0
Yes, I talked to MSN and they were VERY emphatic that they will not give any support to LINUX users.

I'm just stumped because really the internet connection interface in LINUX is pretty straightforward. There are only so many ways to configure lol. The modem is dialing out but it never completes the connection when MSN answers which I believe is an authentication problem but without support from MSN I'm pretty well screwed in the troubleshooting area.

I hate to have to go to Windows but the net is a huge part of our use...kids, homework, email etc.
 
Old 08-15-2005, 07:09 PM   #4
aikidoist72
Member
 
Registered: Jan 2005
Location: Australia
Distribution: Slackware Archlinux FreeBSD
Posts: 218

Rep: Reputation: 30
I would agree with Tinkster on this one. I think this is Suse specific, and would try to contact then regarding your setup. I have used various external modems with various distro's and never had a problem. Swannsmart II modem..... something like that. A while ago now. That would be my first port of call.

Cheers
 
Old 08-17-2005, 12:51 PM   #5
RoaCh Of DisCor
Member
 
Registered: Apr 2004
Location: Washington State
Distribution: SuSE 9.3 / Slackware-Current
Posts: 701

Rep: Reputation: 30
I'm not sure if you know this..but when putting in your username, it has to be in MSN/username format.
 
  


Reply


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
unable to connect to internet symb0lism Suse/Novell 8 06-17-2006 07:24 AM
Unable to connect to the Internet Melanieb Linux - Newbie 1 08-15-2005 06:52 PM
Unable to connect to the internet bear2x Linux - Networking 6 07-22-2005 09:42 AM
unable to connect to internet cedar Linux - Networking 2 11-20-2004 04:20 PM
Unable to connect to the internet xxvm1 Mandriva 24 09-22-2004 09:59 PM


All times are GMT -5. The time now is 03:05 AM.

Main Menu
Advertisement
My LQ
Write for LQ
LinuxQuestions.org is looking for people interested in writing Editorials, Articles, Reviews, and more. If you'd like to contribute content, let us know.
Main Menu
Syndicate
RSS1  Latest Threads
RSS1  LQ News
Twitter: @linuxquestions
identi.ca: @linuxquestions
Facebook: linuxquestions Google+: linuxquestions
Open Source Consulting | Domain Registration