I am a newbie....

I've been running SUSE 9.3 before and now 10.0 on my own shuttle xpc sn95v2 amd64 athlon 3000+ single core machine without any problem whatsoever with anything except networking which is now solved. i run dual boot with grub.
When trying to install Suse 9.3 or 10.0 (dual boot) it halts right in the beginning after first installation screen and it all turns to "black", this trying to install the 64-bit version on our two new shuttle xpc "st20g5" X2 amd atlon 4800+. they both behave exactly the same. i tried to turn off usb and sata-raid with no success at all, i have the v16 bios version. i have tried both the eval and the pro (bought) version of 9.3 and 10.0. both live dvd version won't start. i partitioned the disk in windows using p.m. and chose a linux swap at the beginning of the space and then a linux ext 2 partition. SUSE support gives the following sulotion "use insmod=ide-generic as boot option".

Question 1: how do i initiate installation with that boot option?

Question 2: is there anybody else that have encountered this problem before? what did you do?

any help is very much appriciated since this is fairly new to me, i don't wan't to change to other linux, so please help me out.

best regards Carl

1. use the manual installation method and enter the command.