welcome to LQ!!
Please do not post something like this into an existing thread---especially one that is over two years old. I'll report this to be moved to its own thread.
RedHat Enterprise (RHEL) is a commercial distribution---you have to buy it. (I am surprised that the tech support people would not tell you that.)
There are MANY free versions of Linux---If you really need RHEL, but don't want RedHat official support, you can get CentOS.