I think PMing each other is the best way to get an answer right away, but like Jeremy mentioned people will ask the same question over and over again, so when people ask a question to moderators in PM they can put it on the site. And people might get the answer from the search or make a page for the links to those conversation of moderators and users. And Jeremy, make an announcement to people not to ask the same question twice . Umm, you can send me a private e-mail and tell me because i know i did a couple of times.

Promise i wont do it again .