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12-13-2012, 09:08 AM
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#1
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Guru
Registered: May 2005
Location: Atlanta Georgia USA
Distribution: Redhat (RHEL), CentOS, Fedora, Debian, FreeBSD, HP-UX, Solaris, SCO
Posts: 5,644
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Allow "member success stories" to be marked as RESOLVED
The title is my suggestion.
Details:
I posted a thread regarding something that I saw as a common question with my resolution and marked it as RESOLVED. A moderator subsequently moved it to member success stories which removed the RESOLVED from it and it won't allow me to mark it as such.
I know it may sound redundant to mark a "success story" as "RESOLVED" but only in the context of the forum it is in. If one is doing a general web search and finds the thread they have no way of knowing it was resolved without going to the link.
The "RESOLVED" designation in web searches is very helpful in deciding which of a plethora of hits to examine. One often has to wade through multiple posts from varying sites (including sites that are replicating posts from other sites) only to find the same non-solution over and over. Seeing one marked as "RESOLVED" in search results helps one quickly decide to go to such a link.
Therefore I'd urge the ability to mark such things as resolved.
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12-13-2012, 09:57 AM
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#2
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root 
Registered: Jun 2000
Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
Posts: 9,514
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Thanks for the feedback. Based on your reasoning we have enabled the RESOLVED tag in the Member Success Stories forum.
--jeremy
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1 members found this post helpful.
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12-13-2012, 10:29 AM
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#3
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Guru
Registered: May 2005
Location: Atlanta Georgia USA
Distribution: Redhat (RHEL), CentOS, Fedora, Debian, FreeBSD, HP-UX, Solaris, SCO
Posts: 5,644
Original Poster
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Thanks.
Interestingly I had to first mark it "unsolved" then mark it "resolved" for it to show the status. Apparently it remembered previously being marked resolved but wasn't showing as such after your change until I did that.
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12-19-2012, 05:18 PM
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#4
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Member
Registered: Jul 2011
Location: Canada
Distribution: Debian, Arch
Posts: 55
Rep:
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Shouldn't all success stories default to RESOLVED?
I recently had a BIOS issue that needed to be upgraded. I posted the solution a few days later and had my problem moved to the General Forum. I try to petition against the moderator as my vendor only issues Windows (not DOS) BIOS upgrades. I provided a solution that allowed users to update their BIOS without installing Windows. However, because I had to use a Windows PE solution it was moved to General and lost its RESOLVED status.
Last edited by snmcdonald; 12-19-2012 at 05:22 PM.
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01-03-2013, 12:38 PM
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#5
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Guru
Registered: May 2005
Location: Atlanta Georgia USA
Distribution: Redhat (RHEL), CentOS, Fedora, Debian, FreeBSD, HP-UX, Solaris, SCO
Posts: 5,644
Original Poster
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I'd modify your suggestion to say that any thread moved by moderator that currently is showing as RESOLVED should keep its RESOLVED status on being moved.
I'd argue against marking all Member Success Stories as RESOLVED automatically as some threads are posted in incorrect forums (which is why moderators later move them) and having it show up as RESOLVED might prevent anyone from helping the submitter.
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01-03-2013, 12:39 PM
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#6
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root 
Registered: Jun 2000
Distribution: Debian, Red Hat, Slackware, Fedora, Ubuntu
Posts: 9,514
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Quote:
Originally Posted by MensaWater
I'd modify your suggestion to say that any thread moved by moderator that currently is showing as RESOLVED should keep its RESOLVED status on being moved.
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Now that the RESOLVED functionality is enabled in that forum, a moved thread will retain its RESOLVED status.
--jeremy
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1 members found this post helpful.
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