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Old 03-07-2005, 10:52 PM   #1
quatsch
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Registered: Aug 2003
Location: New York, NY
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openoffice crashes after printing


Hi all,

I've had this problem for a while now and I can't figure out what's wrong.

Symptom: After I print a document from Openoffice, it freezes. The printing itself goes through fine but after that the program stops responding. I have to kill it manually. This happens with both Openoffice1.1.x and the recent beta release of oo2.0. Print to file gives me the same problem.

I have no printing problems from any other programs (KDE and Gnome programs print fine just as any other program I have bothered checking). Exporting to PDF in Openoffice also works fine. The problem is restricted to printing only.

Right now I have kernel 2.6.8.1, glibc2.3.3, espgs7.05-06 and cups 1.1.19 (both came with Mandrake 9.1), X.org6.8.2. I'm not sure what else is relevant (KDE and Gnome are very much up to date and I mainly use Xfce4.2)

I might try recompiling ghostscript and cups since they are compiled against a system that looks very different from what I have now. But does anyone have some suggestions where else to look? Googling didn't give me much success...

thanks in advance.
 
Old 03-08-2005, 09:00 AM   #2
jonr
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Registered: Jan 2003
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I wonder if Mandrake 9.1 is suited to the 2.6.8.1 kernel and Xorg 6.8.2 that you report having on your system. I would expect things to go wrong and the printing problem could be one of them. Could you conveniently upgrade to Mandrake 10.1 Official Edition? That might solve your problem. It's the first thing that occurs to me. (Well, actually the FIRST thing that occurred to me was to go into the OpenOffice.org setup program and try "repair the installation," but since you're having the same problem with two editions of OO.o, I guess the problem doesn't reside in the office suite, but elsewhere.)
 
Old 03-08-2005, 09:39 AM   #3
quatsch
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Thanks.
if i had printing problems everywhere, I would consider upgrading the whole system. But the problem is for openoffice only. Also, the system was pretty much gutted so there is not much left from mdk9.1 which is why I don't want to upgrade since I wouldn't be able to reproduce all the customizations. (I have mkd10.1 on my other computer and I have to say I don't like it much - nothing seems to compile on it)

I just recompiled ghostscrit and cups and the problem persists...
 
Old 03-08-2005, 10:19 AM   #4
jonr
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Registered: Jan 2003
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You might try posting about the problem, or searching for it, on the OpenOffice.org forum. I must say I've never had any luck there, but there's always a first time. (It doesn't seem intensely active, like LQ--which is why LQ works so well.)
 
Old 03-08-2005, 03:18 PM   #5
quatsch
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Distribution: gentoo, gentooPPC
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thanks. I'll give it a shot with posting there.
 
  


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