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Old 11-18-2017, 05:17 AM   #1
jjge
Member
 
Registered: Jun 2003
Location: Kalkar, Germany
Distribution: Slackware
Posts: 108

Rep: Reputation: 16
My new Epson printer does not work!


Hello, *

I am having a problem with my new printer. It is an Epson WF-3270 colour printer, and installing it under Slackware (I am on Slack 14.1) presents a problem. I can find drivers- installing them is a bit of a problem: rpm tells me that some dependencies don't match; this can be overridden by --nodeps, and then I get a ppd file (in /opt, took some time to find it...). Installing the new printer with this file works fine, everything says "OK", but then I want to print something, and nothing happens. At least not on the printer...
I can get a message on the console, saying something like "not
connected", which is not true (I can see the properties of the device), or just "Page 1", and nothing else. There is also a diagnostic possibility, and then I get a file (which I append, just for who is interested). Unfortunately, I cannot see much reason in it, why printing should fail..
Next, I should like to contact Epson Product Support-- I guess, they
would find the problem in a few minutes... but where can I find an Epson expert? Whatever I try, I always get pages with advertisements, product announcements, but I bought one already. I just want to drop this file troubleshoot.txt to an Epson expert, but I cannot find any...

-- file troubleshoot.txt cut, because it is too long... ---
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': <cups.Dest Epson-WF-3720 (default)>,
'cups_instance': None,
'cups_queue': 'Epson-WF-3720',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'lpd',
'cups_printer_dict': {'device-uri': u'lpd://192.168.87.202:515/PASSTHRU',
'printer-info': u'Epson WF-3720',
'printer-is-shared': True,
'printer-location': u'192.168.87.202:515',
'printer-make-and-model': u'Epson WF-3720 Series - epson-inkjet-printer-escpr2 1.0.9-1lsb3.2 (Seiko Epson Corporation LSB 3.2)',
'printer-state': 3,
'printer-state-message': u'Processing page 1...',
'printer-state-reasons': [u'none'],
'printer-type': 135196,
'printer-uri-supported': u'ipp://localhost:631/printers/Epson-WF-3720'},
'cups_printer_remote': False,
'is_cups_class': False,
'local_cups_queue_attributes': {'auth-info-required': u'none',
'charset-configured': u'utf-8',
'charset-supported': [u'us-ascii', u'utf-8'],
'color-supported': True,
'compression-supported': [u'none', u'gzip'],
'copies-default': 1,
'copies-supported': (1, 9999),
'cups-version': u'1.5.4',
'device-uri': u'lpd://192.168.87.202:515/PASSTHRU',
'document-format-default': u'application/octet-stream',
'document-format-supported': [u'application/octet-stream',
 
Old 11-18-2017, 05:34 AM   #2
allend
LQ 5k Club
 
Registered: Oct 2003
Location: Melbourne
Distribution: Slackware64-15.0
Posts: 6,378

Rep: Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757Reputation: 2757
This question would be better in the Slackware forum.
Perhaps this thread will help.
 
Old 11-18-2017, 06:54 AM   #3
jjge
Member
 
Registered: Jun 2003
Location: Kalkar, Germany
Distribution: Slackware
Posts: 108

Original Poster
Rep: Reputation: 16
I agree and apologize. I moved the question to the Slackware thread.
 
  


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