I am not sure if I am posting in the correct section but here is the problem I have:

Whenever I open a file (word processor, inkscape, you name it!) located in cloud storage and work on it for a few minutes on my laptop I am able to press save once but then If I attempt to save again the file freezes and I have to force close the file in order to use my laptop.

After I force close a file I am unable to open my desktop folder or any other folder thus I have to restart my computer.

The problem only happens on my laptop using wifi. When Im at my office I have several desktops connected via LAN with access to the same cloud and they work without any issues.

My laptop is an old Lenovo T410 8GB Ram running Debian 11 Kernel 6.1.0-0.deb11.17-amd64

I have attempted to use Thunar, Caja, Nemo file managers but this does not resolve the issue.

Thanks in advance for any help.

I assume you are using your laptop from home?

What is your home bandwidth speeds? What type of wifi router? I am assuming the document is actually being downloaded and a save writes it back to the cloud. I believe the laptop has a 802.11b/g/n wireless adapter. Wifi speed between the router and your laptop depend on several factors like distance from router, how many other wifi devices, the router itself and so on. speedtest and fast.com can measure the upload/download speed of the laptop with the assumption the slowest link is the local wifi connection itself. One reports indicates the average wifi speed at 15 and 50 ft to be 20 and 17 Mbps respectively.

Here are the stats for the home Wifi internet
Speedtest: Download:80.27mps Upload: 10.54mps
Fast.com: Speed: 75mps Download: unloaded 15ms loaded 60ms Upload: 10mps

The wifi router is a Netgear C3700v2

Yes you are correct I access the document on a cloud (remote storage server) that was setup by the IT company. I click a server icon on my desktop and that allows me to access and manipulate the files however I want just like if I was interacting with a file on my local drive.

You gave me an idea, I am going to try connecting the laptop via a LAN to the router and see if it has the same issue.

I connected the laptop to the router and the stats are as follows:
speedtest: download: 177mps upload: 11.87mps
fast.com speed: 180mps download: unloaded 10ms loaded 28ms upload: 12mps

While connected directly to the LAN cable and using the Thunar file manager as the default manager I had the same problem where the word processing file froze.

Office Internet Stats
Wifi
Speedtest: Download: 63.89mps Upload: 34.73mps
Fast.com:
speed 52mps Download: Unloaded: 16ms Loaded:444ms Upload: 31mps

LAN connection
Speedtest: Download: 344.46 Upload: 21.07
Fast.com:
Speed: 410mps Download:unloaded 12ms loaded 31ms Upload: 29mps


The next day after my first post I tested things a at the office while connected to either WIFI or LAN using Thunar as my file manager I had the file open for several hours and saved it multiple times to the cloud and had no freeze issues.