squirrel webmail auto response error

albug1 · 11-03-2018, 09:45 AM

hello members, its ma please to join this community and be part of the family.
am having an issue with squirrel webmail auto response. am running a debian server for mails but when i try to set it up am getting these errors """There was a problem uploading your forward file: "cannot connect to localhost". Please contact your support department.
There was a problem connecting to your FTP server: "cannot connect to localhost". Please contact your support department.
There was a problem connecting to your FTP server: "cannot connect to localhost". Please contact your support department."""
anyone who can help me on how i can fix it
thanks alot

bathory · 11-03-2018, 05:31 PM

Hi and welcome to LQ,

Quote:

Originally Posted by albug1

hello members, its ma please to join this community and be part of the family.
am having an issue with squirrel webmail auto response. am running a debian server for mails but when i try to set it up am getting these errors """There was a problem uploading your forward file: "cannot connect to localhost". Please contact your support department.
There was a problem connecting to your FTP server: "cannot connect to localhost". Please contact your support department.
There was a problem connecting to your FTP server: "cannot connect to localhost". Please contact your support department."""
anyone who can help me on how i can fix it
thanks alot

You didn't give many details, but I guess you're trying to install this autoresponder squirrelmail plugin
If that's the case, then you need to also run an FTP server, in order for the plugin to upload a .forward file in the user's homedir.

Regards

albug1 · 11-04-2018, 01:32 AM

Quote:

Originally Posted by bathory

Hi and welcome to LQ,

You didn't give many details, but I guess you're trying to install this autoresponder squirrelmail plugin
If that's the case, then you need to also run an FTP server, in order for the plugin to upload a .forward file in the user's homedir.

Regards

thanks for the reply, to give you more hint on my situation, this squirrel module i have been using it and users are using webmail very well but when they wanted to activate "auto response" it brings in errors and that's when i discovered the problem. what surprises me is that i have "Proftpd server running on the box and its in running status" but FTP server cant connect to localhost, do i need to install a new FTP? if not how can i make it access localhost or FTP access IMAP account home directories. i need some help there

thanks alot

bathory · 11-05-2018, 02:22 AM

Quote:

Originally Posted by albug1

thanks for the reply, to give you more hint on my situation, this squirrel module i have been using it and users are using webmail very well but when they wanted to activate "auto response" it brings in errors and that's when i discovered the problem. what surprises me is that i have "Proftpd server running on the box and its in running status" but FTP server cant connect to localhost, do i need to install a new FTP? if not how can i make it access localhost or FTP access IMAP account home directories. i need some help there

thanks alot

You should start by telling us your distro, how did you install proftpd, post its config file and any other useful file (like logs), that could allow us to help you on this.

To check if proftpd is running and listening on the local loopback interface, run:

Code:

netstat -tanpl|grep 21

albug1 · 11-10-2018, 04:04 AM

Quote:

Originally Posted by bathory

You should start by telling us your distro, how did you install proftpd, post its config file and any other useful file (like logs), that could allow us to help you on this.

To check if proftpd is running and listening on the local loopback interface, run:

Code:

netstat -tanpl|grep 21

sorry for late reply, i was away for 4 days, i ran the netstat command you sent and the results are attached as well as the log and config files for proftpd. am using debian distro version 9, you asked how i installed proftpd; like any other debian package software.
find the attached files and maybe they can help

bathory · 11-10-2018, 09:32 AM

Hi,

There is nothing relevant in logs.
Try to ftp to localhost directly from command line and see what you get:

Code:

ftp -d localhost

Maybe you should disable ipv6 using the following in proftpd.conf:

Code:

UseIPv6 Off

and see if it helps.

Regards

scasey · 11-10-2018, 09:41 AM