I hope this is the right place for this question, but I am having an issue running rsnapshot for one of our servers.

The set up is rsnapshot runs on a central server and runs with the command:backup root@IP address:/ servername/ exclude_file=/path/to/exclusion/file. A rsnapshot sync runs at night followed by an rsnapshot daily which runs every morning. The backups run successfully and are stored on a NAS in the data center.

The issue I am having is that I have a server that is missing the contents of the /home folder. I have two very similar servers with the same exclusion file. The backups work for both of them but one of them is not backing up anything in the /home directory.

Any ideas on what may be causing this? I checked the rsnapshot log and the only thing it says is that the backup completed with some warnings. The ownership of the directories look like they match, as well. Am I missing something somewhere?

Did you verify the /home you're expecting to backup actually has contents?

Is the /home you're expecting to backup or any of its subdirectories nfs mounts. If so are the latter mounted via automount instead of fstab? It may be you're excluding nfs if they're in fstab OR it may be they're simply not mounted at the time you run the backup if they're in automount. (i.e. automount would automatically unmount any directory under its control if not in use.)

Thank you for the reply.

Yes, I did verify that there is content in the directory. I was actually attempting to restore a file which is when I found the problem. The directory is not mounted and is located on the same drive as the OS.