[SOLVED] update problem

elishac · 11-13-2009, 10:05 AM

i restarted the computer, using sudo reboot, and now the login window is here again.
i'm logging in now.

EricTRA · 11-13-2009, 10:06 AM

Let's hope for the best.

elishac · 11-13-2009, 10:07 AM

i can see the desktop now, and the words in the top of the screen can be read ("applications, shortcuts", and such).
the mouse still can't be moved though.

EricTRA · 11-13-2009, 10:13 AM

Are you navigating with the touchpad or with a connected USB mouse when you state the mouse cannot be moved? Sorry to ask but I'm loosing track a bit

elishac · 11-13-2009, 10:23 AM

what i'm saying is that the touchpad doesn't work.
i don't have a usb mouse.
by the way, it seems that i don't have an internet connection either.

EricTRA · 11-13-2009, 10:28 AM

I just found some reference to a problem/bug that might be the cause for all you problems. You'll need to reboot and look at the bootup screen. At some point in the reboot you'll have a screen that shows you the kernels you can boot. Write them down and post that info here please.

Here's what I found on the internet read more:

Quote:

I solved the problem.
After I had edited the grub menu.lst manually in the past, the new installed kernel was not loaded to the boot options (See Bug https://bugs.launchpad.net/ubuntu/+s...ls/+bug/392039 ).
I just removed the backuped menu.lst and did a grub-update to generate a new one.
After reboot karmic had the latest kernel. Also my grafic card problems solved this....

This will not make much sense to you probably but will be very useful to other users that are following this thread.

Kind regards,

Eric

elishac · 11-13-2009, 10:31 AM

can you please repeat exactly what i need to do (step by step) ?

EricTRA · 11-13-2009, 10:37 AM

Reboot your computer.

While rebooting look at the screen.

At a point in the boot up you'll see a screen with boot options, looks like a list with several options. The first option will be selected and is the one that's booted when you do nothing or press enter. Normally the screen stays like that for some seconds in order to give you the possibility to change booting.

Write down the options you see on that boot up screen and post them here.

Kind regards,

Eric

elishac · 11-13-2009, 10:40 AM

you mean the OS options ?
the first one is windows, and the 2 other are :
ubuntu 9.04 kernel 2.6.28-13
ubuntu 9.04 kernel 2.6.28-13 (recovery mode)

elishac · 11-13-2009, 10:42 AM

but i've been told that the version issue (9.04 instead of 9.10) when the computer starts has nothing to do with the bios, but it's rather the file /boot/grub/menu.lst that hasn't been updated.

EricTRA · 11-13-2009, 10:54 AM

That might well be the cause of all your troubles. You are booting in the wrong kernel. As mentioned in my previous post, the upgrade from 9.04 to 9.10 doesn't change the boot options like it should but keeps listing the 9.04 kernel. So you'll need to change the menu.lst and/or boot options.

I'm not sure how this should be done since I'm not that familiar with Ubuntu. But I believe the easiest way is to type in a terminal window:

Code:

sudo update-grub

or

Code:

sudo grub-update

I'm sure someone will correct me if I'm wrong. But you could try that.

Kind regards,

Eric

EricTRA · 11-13-2009, 10:57 AM

Quote:

Originally Posted by elishac

but i've been told that the version issue (9.04 instead of 9.10) when the computer starts has nothing to do with the bios, but it's rather the file /boot/grub/menu.lst that hasn't been updated.

In my opinion it does have everything to do with loading the older kernel since 9.10 uses newer software, different packages and so on. It doesn't have to do with the bios, just the boot options.

You can read this thread to see that it worked out for them, after changing to the correct kernel, everything was working.

elishac · 11-13-2009, 11:00 AM

well, if that's the solution, that's the solution i pointed out 80 posts ago :/

i've typed both the commands you said, both closed the command line window and nothing else happened.

what should i do now?

(and, needless to say, the touchpad isn't working yet)

EricTRA · 11-13-2009, 11:15 AM

I just went trough the entire thread looking for a post where someone (or me for that matter) told you to run

Code:

sudo update-grub

or

Code:

sudo grub-update

but haven't found one except for the one like tree posts ago. You might be confusing with the

Code:

sudo apt-get update

This one is different. This command (sudo grub-update) will look for available images on your harddisk, for the menu.lst file and if I'm not mistaking will correct the menu.lst so that when after the update, when you reboot the system, the correct kernel will be available and loaded.

Kind regards,

Eric

elishac · 11-13-2009, 11:20 AM

you misunderstood me, probably because i don't speak english that well.
i just meant to say that i had already given the idea (post 6) that this might be a problem related to the fact that, when the computer starts, it says version 9.04 instead of 9.10. it was a joke.
on the other hand, i REALLY did the 2 commands that you said, a few minutes ago, and the result was that they both closed the command line window and nothing else happened.
hence my question : what should i do now? restart the computer?