Ubuntu Laptop Randomly Shuts Off.

JoeyArnold · 10-14-2011, 10:12 PM

Quote:

Originally Posted by theNbomr

I think it just wants you to do (as root, probably):

Code:

service module-init-tools restart

--- rod.

What do I do now, after inputting service module-init-tools restart ?

service module-init-tools restart

Code:

o@o-HP-Compaq-6910p-GH715AW-ABA:~$ service module-init-tools restart
restart: Rejected send message, 1 matched rules; type="method_call", sender=":1.43" (uid=1001 pid=2478 comm="restart module-init-tools ") interface="com.ubuntu.Upstart0_6.Job" member="Restart" error name="(unset)" requested_reply=0 destination="com.ubuntu.Upstart" (uid=0 pid=1 comm="/sbin/init"))

What do I do now ?

theNbomr · 10-15-2011, 01:31 AM

Quote:

Originally Posted by corp769

Then, you can run "sensors" and see all of your temperatures.

--- rod.

JoeyArnold · 10-15-2011, 02:07 AM

Quote:

Originally Posted by theNbomr

--- rod.

It did not finish getting install. What do I do ?

Jenni · 10-15-2011, 02:19 AM

http://www.cyberciti.biz/faq/howto-l...s-information/ this page will help you set up and use lm_sensors

if there is no package in the repositories you can get the source tar.bz2 file here: http://www.lm-sensors.org/wiki/Download

Another option is to use gkrellm , a system monitor which, if memory serves, also provides some temperature data, this should be in the repositories so

Code:

sudo apt-get install gkrellm

should handle that for you, if not, you can look here for some places to download it directly:
http://members.dslextreme.com/users/...m/gkrellm.html

JoeyArnold · 10-18-2011, 01:15 AM

Jenni suggests sudo apt-get install gkrellm

Quote:

Originally Posted by Jenni

http://www.cyberciti.biz/faq/howto-l...s-information/ this page will help you set up and use lm_sensors

if there is no package in the repositories you can get the source tar.bz2 file here: http://www.lm-sensors.org/wiki/Download

Another option is to use gkrellm , a system monitor which, if memory serves, also provides some temperature data, this should be in the repositories so

Code:

sudo apt-get install gkrellm

should handle that for you, if not, you can look here for some places to download it directly:
http://members.dslextreme.com/users/...m/gkrellm.html

Input

Code:

o@o-HP-Compaq-6910p-GH715AW-ABA:~$ sudo apt-get install gkrellm

Output

Code:

o@o-HP-Compaq-6910p-GH715AW-ABA:~$ sudo apt-get install gkrellm
[sudo] password for o: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
gkrellm is already the newest version.
The following packages were automatically installed and are no longer required:
  unity-asset-pool elinks-data libglib2.0-bin libseed0 gir1.2-json-glib-1.0
  gir1.2-clutter-1.0 epiphany-browser-data gir1.2-soup-2.4 liblualib50
  libboost-serialization1.42.0 geoclue-ubuntu-geoip gnome-js-common
  libmagick++3 indicator-datetime libcheese-gtk18 wine1.0-gecko libunity-misc0
  yelp-xsl liblua50
Use 'apt-get autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 8 not upgraded.
o@o-HP-Compaq-6910p-GH715AW-ABA:~$

After installing gkrellm from the terminal (above), how do I find it or use it ?

Jenni · 10-18-2011, 01:21 AM

You should be able to run it from a terminal just by typing gkrellm, then right-click on the top of the window, should bring up the configuration menu (or click onto the window to bring it to focus then hit F1) and you can add the temp. monitors and such from that menu. under Builtin > Sensors > temperature.

JoeyArnold · 10-18-2011, 01:30 AM

Quote:

Originally Posted by Jenni

You should be able to run it from a terminal just by typing gkrellm, then right-click on the top of the window, should bring up the configuration menu (or click onto the window to bring it to focus then hit F1) and you can add the temp. monitors and such from that menu. under Builtin > Sensors > temperature.

input

Code:

o@o-HP-Compaq-6910p-GH715AW-ABA:~$ gkrellm

Gkrellm opened
Builtin > Sensors > Temperature

I checked on some boxes so that it would monitor temperatures inside of my laptop. I don't think I had to exactly press the key F1, but however that it happened, I was able to find it.

JoeyArnold · 10-18-2011, 01:38 AM

on gkrellm

it says there are two users

but i am the only user on this computer right now and ever

Jenni · 10-18-2011, 01:59 AM

Quote:

Originally Posted by JoeyArnold

on gkrellm

it says there are two users

but i am the only user on this computer right now and ever

Some processes on your system are run as root. if you use top you will see that 'root' and your username both appear under the user column.

JoeyArnold · 10-18-2011, 02:17 AM

My two processors are at 66 and 67 C degrees (temperature) right now.

I am predicting that my laptop will still shut off again any time now, without warning.

But is 66 or 67 too hot?

My laptop is a dual core: so it has two processors (CPU) which are at 66 and 67 C.
Sometimes it goes down to 63.

Jenni · 10-18-2011, 02:26 AM

No, ~66C shouldn't be an issue, My laptop has been running at around 69C all night and most of the day. if it gets to 99-100C+ it will probably shut off from temp. but 60's and 70's are usually fine.

JoeyArnold · 10-18-2011, 02:40 AM

Quote:

Originally Posted by Jenni

No, ~66C shouldn't be an issue, My laptop has been running at around 69C all night and most of the day. if it gets to 99-100C+ it will probably shut off from temp. but 60's and 70's are usually fine.

When my 66 Celsius degrees laptop randomly shuts off (improperly), then I am now assuming (since it isn't overheating at 99c or whatever) it is not shutting off due to temperature issues, right ?

So what could be my problem now, if it is not a laptop temperatures issue ?

Oh.
Just went up to 73C & 77C for a second.
Now at 70C and 71C right now.
Oh, now back down to 68C and 69C.

Jenni · 10-18-2011, 03:03 AM

Huh.

Well, can you give any information as to what you are/were doing when the shutdowns happen, then?

It really sounds like a hardware issue if it just stops itself randomly. You checked the AC adaptor, battery, etc. right?
Maybe an issue with the motherboard or hdd, but normally that would just leave you with a system that shuts down or hangs when you try to do certain things, or that just wont boot in the first place, I think.

Also, I'm not sure you can rule out temp. entirely just yet - keep an eye on it when the next shutdown actually occurs.

Without being able to take it apart and poke around inside it I'm not sure what the issue is.

JoeyArnold · 10-18-2011, 03:21 AM

Quote:

Originally Posted by Jenni

Huh.

Well, can you give any information as to what you are/were doing when the shutdowns happen, then?

It really sounds like a hardware issue if it just stops itself randomly. You checked the AC adaptor, battery, etc. right?
Maybe an issue with the motherboard or hdd, but normally that would just leave you with a system that shuts down or hangs when you try to do certain things, or that just wont boot in the first place, I think.

Also, I'm not sure you can rule out temp. entirely just yet - keep an eye on it when the next shutdown actually occurs.

Without being able to take it apart and poke around inside it I'm not sure what the issue is.

The laptop crashed again around 60 seconds or so after I last checked laptop's temperature. It was at around 70C.

Laptop has crashed under different circumstances. It has crashed when I was doing nothing. It has crashed when I had Firefox opened.

It has crashed when I had a bunch of Firefox windows opened.

It has crashed when I had nothing opened, a few programs running, and when I had a bunch of programs running.

It could be a hardware issue.

I doubt that it is overheating.

Should I call my issue a crash ? Is that a good word to use ? That it just turns off all of a sudden ?

It is not turning off when I do certain things ? Because it really is pretty random.

It will be pretty random until I can narrow down the search.

SecretCode · 10-18-2011, 03:25 AM

My laptop routinely runs at 60°C to 64°C and peaks at 75°C+, so I don't think you are regularly hitting high temperatures.

(edit after your last post ... probably not a thermal shutdown) But it's potentially the cause of your shutdowns (which do sound very much like thermal shutdowns) - if the fans are not kicking in properly a heavy load could very quickly raise the temperature. You might want to try the cpuburn package (in the repositories), but I haven't used it much myself ... not for the faint-hearted. There are various other things which can put a high load on your CPU to test it ... try running tar on a large directory, perhaps.

I don't know if bad RAM could cause this but it would be a good idea to run memtest (from the GRUB screen after booting up) for a good while (hours).