sd card reader has never worked

ricer · 03-04-2020, 03:33 PM

Quote:

Originally Posted by cordx

that should be your dvd/cd writer/player.

to clarify, watching journalctl with this command was supposed to be in conjunction with you inserting and ejecting the sd card to see if it is even recognized by the system. did you do so?

I did insert and eject the sd card nothing changed

ricer · 03-04-2020, 03:35 PM

Quote:

Originally Posted by pan64

Is this correct? https://i.dell.com/sites/csdocuments...Spec-Sheet.pdf

in your logs (and dmesg) you need to look for keywords like mmc, card or sd-card or something similar (like UHS or Class 3).
Also need to check if anything happened when you insert/remove an SD card.

yes that is correct but not everything is in there i couldnt afford it lol

cordx · 03-04-2020, 05:48 PM

Quote:

Originally Posted by ricer

I did insert and eject the sd card nothing changed

from all of the output you have posted here, it would appear that fedora isn't aware of the existence of your sd card reader. your title says it has never worked so i am assuming that means the same was true with ubuntu.

at this point though it seems like it is out of the realm of software (and therefore linux) and more of a hardware issue.

for me that would lead back to the fact that it is still under warranty and even though dell wasn't able to deal with your ubuntu issue, this seems like it should be easier to deal with. if i have the correct owner's manual, on pages 41 to 43 i see instructions for removing and reinstalling the front input and output panel. it seems possible that there could be a loose connection that you could reseat if you are open to a little maintenance. given the status of your warranty, it would seem like dell should be able to get you a replacement part.

ricer · 03-04-2020, 07:18 PM

Quote:

Originally Posted by cordx

from all of the output you have posted here, it would appear that fedora isn't aware of the existence of your sd card reader. your title says it has never worked so i am assuming that means the same was true with ubuntu.

at this point though it seems like it is out of the realm of software (and therefore linux) and more of a hardware issue.

for me that would lead back to the fact that it is still under warranty and even though dell wasn't able to deal with your ubuntu issue, this seems like it should be easier to deal with. if i have the correct owner's manual, on pages 41 to 43 i see instructions for removing and reinstalling the front input and output panel. it seems possible that there could be a loose connection that you could reseat if you are open to a little maintenance. given the status of your warranty, it would seem like dell should be able to get you a replacement part.

thanks for the help im definitely not going to open it up and try to remove and plug that back in i still have warranty till 2021 so im just waiting for dell to call back for this