yes I have

Yes, you have changed the DocumentRoot to /formtest2 ?? But the file is in /htdocs/formtest2/templates/ ?
So, the directory/file is still not in the web space ?

Please be very explicit about what changes you've made...all of them.

The version of formmail I'm using (1.92) doesn't have a reference to a variable template_name, and neither does the latest version (1.93) so we'd need to know what mods have been made to the script to want that page/html file, and how the script is using the value being passed into it.

The docroot has to be stay at /htdocs/formtest2/

there has been no mods done to the formmail file.


This completely works on our unix server httpserver we are migrating over to Linux and that is when the problems started.

Yes, it can be very challenging to migrate to another OS. That's why my current installation still reflects defaults from apache 1.1, even tho we're not running that version anymore. What we did was replicate the directory structure when changing versions or distributions, then copied over the config files, making only minimal, if any changes.

Are you allowed to check for the file from the command line:
then review for existence, permissions, ownership. Be sure the . entry is 755.

No mods to formmail script begs the question:
Why are you then passing in a value for template_name? It doesn't hurt to pass in a value the script doesn't use...but why do it?

So, I finally got the form to work (yeah!!!!) very painful

I'm still getting error in the log when hitting the home page of the site

File does not exist: /htdocs/thesource/corp/corp, referer: http://thesourceqa.stholdco.com/tool...ack_reply.html

doc root is thesource/corp
home.shtml is in the corp directory correct ownership and properties
/tools/feedback_reply.html is also there

I can't figure out why its repeating the corp directory. I've checked the web server conf file

DocumentRoot "/htdocs/thesource/corp/"
#
<Directory />
Options Indexes FollowSymLinks +ExecCGI +Includes
XBitHack full
AllowOverride None
Order allow,deny
Allow from all
</Directory>

#
DirectoryIndex index.html home.shtml
IndexOptions FancyIndexing VersionSort

Is the error from the execution of the feedback form? What does the action= on the html page (feedback_reply.html) contain?

It looks like it contains "/corp/something", which would repeat the corp. The action (or any DocumentRoot based reference) needs to assume the part of the path to the file. This means that the corp/ directory should never be mentioned in the html at all.

For example, knowing the DocumentRoot, we can also know that the file feedback_reply.html is physically located at
/htdocs/thesource/corp/tools/feedback_reply.html -- but any reference to it in the code should just say /tools/feedback_reply.html.

The form works properly, emails etc.

The error first starts when you are hitting the home page ([Wed Jul 12 05:24:12 2017] [error] [client 10.226.40.1:55142] File does not exist: /htdocs/thesource/corp/corp, referer: http://thesourceqa.stholdco.com/home.shtml)

This is from the page where the source_feedback.htm form is

<input type="hidden" name="recipient" value="webserver.admins@****.com"/>
<input type="hidden" name="subject" value="Source Feedback"/>
<input type="hidden" name="template_name" value="../cgi-bin/templates/source_feedback.html"/>
<input type="hidden" name="required" value="Your_Name, Last_Name, YOUR_EMAIL, Feedback"/>
<input type="hidden" name="redirect" value="http://thesourceqa.stholdco.com/tools/feedback_reply.html"/>
<input type="hidden" name="email_format" value="html"/>


feedback_reply.html just sends a thankyou in the browser after the form has been completed.

there is no pathing in the home.shtml to corp either