I'm attempting to set up an OTRS server on CentOS 6.2 (virtual machine).
This box will be on an internal network. We already have an exchange server and the email address that will be sending emails to techs has already been set-up (I can send/receive emails to this address in my Outlook).
However, I'm a bit confused when it comes to setting up postfix (or sendmail?) on the OTRS box.
I have gotten to the point where I can send a test email:
sendmail -v email@example.com
I then get text telling me that the email has been sent. However, I never receive this email.
Checking maillog, I see the following:
status=bounced (unknown user: "user")
I'm a bit stumped and le googles doesn't seem to offer much help that I can find.
Any information would be greatly appreciated!!