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Old 08-10-2009, 08:35 AM   #1
JayBee21
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No sound! No printing! No Opera! Newbie needs help!


I have just installed Suse Linux 9.3 pro. Firefox works OK, as does Office, but I cannot make out how to get my USB sound system working, or my USB printer (Canon MP210), or the Opera browswer I have downloded to Desktop.
I need some simple, Plain Language help about how to get going at these basic levels. Any suggestions? (I find the manuals incomprehensible).

Thanks in advance
JayBee21
 
Old 08-10-2009, 09:05 AM   #2
mag1strate
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What type of file is opera? Suse Linux 9.3 I believe needs rpms. You might need to install drivers for the USB stuff manually. I'll look into how to do that.
 
Old 08-10-2009, 09:33 AM   #3
AlucardZero
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Why SuSE 9.3? That's old. Why not OpenSuSE 11?

According to http://www.opera.com/browser/download/ , Opera is not available for SuSE 9. You could try it anyway, but without any guarantee it will work.

Last edited by AlucardZero; 08-10-2009 at 09:34 AM.
 
Old 08-10-2009, 10:46 AM   #4
onebuck
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Hi,

Welcome to LQ!

Look at the next two links;
 
Old 08-10-2009, 12:12 PM   #5
mag1strate
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Yeah I tried to find out some stuff about your problems but can't, I really think you should upgrade your SUSE distro to at least 11.1 like I have. openSUSE 11.1 has alot better drivers support.
 
Old 08-10-2009, 04:35 PM   #6
salasi
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Quote:
Originally Posted by JayBee21 View Post
I have just installed Suse Linux 9.3 pro. Firefox works OK, as does Office, but I cannot make out how to get my USB sound system working, or my USB printer (Canon MP210), or the Opera browswer I have downloded to Desktop.
How did you get opera? the comment by AlucardZero,

Quote:
According to http://www.opera.com/browser/download/ , Opera is not available for SuSE 9.
seems to be wrong (a version was certainly available 'back in the day' and it seems that 9.64 is available now, I don't know which you have.)

The easy way to install stuff is to use Yast, go to 'software management' or 'install or remove software', whatever they called it back then, and select the package for install. It is very possible that the state of the repos is such that you'll only have a rather old version of Opera available from the standard repos, and if that is a problem you'll have to get into the isssue of adding third-party repos (I'm guessing something like Packman may do it, but that's just a guess).

This would be easier if you had a more up to date version...

Quote:
but I cannot make out how to get my USB sound system working
pass, but you may find out useful stuff about usb devices from 'lsusb' and there might be an arror message in 'dmesg'. If anything seems relevant, post it back here and see if anyone can help.

This might have been easier if you had a more up to date version, depending on how recent you USB sound system is... Again something on the sound system (manuf, type number) might help someone.

Quote:
or my USB printer (Canon MP210)
The printing subsystem is CUPS.

Also, look here http://www.linuxfoundation.org/colla...s/openprinting for anything Linux and printing. Of course, it will tell you what an up to date version can support, and this would be more relevant if you had a more up to date version...

You may have to update your cups (the Yast procedure again, and again something that would not be necessary if you printing subsystem was more up to date than your printer, which might not be necessary with a more up to date version) and you may want to browse what your current printing subsystem says that it is doing (point your browser at localhost:631).
 
Old 08-11-2009, 09:49 AM   #7
JayBee21
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Many thanks for these replies. I have sent for Suse Linux 11.1 and will do something else until I have installed it. Am delighted by the helpfulness of the Linux community. JayBee21
 
Old 08-11-2009, 11:07 AM   #8
mag1strate
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Your Welcome, if you have anymore questions later about the new OS don't be afraid to ask!
 
Old 08-17-2009, 05:15 AM   #9
JayBee21
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Question Still no sound! All else sems fine

Following your suggestions, I have installed SuseLinux 11.1 with Gnome desktop and feel much more at home now! I fumbled my way to downloading and installing the printer driver, and Thunderbird, and Opera browser, and all these are working OK. BUT I still have no sound at all and am wondering if my system - Philips DGX 32000 USB Power Speaker - is somehow incompatible? Or my sound card?

I cannot find any clues on the internet so would be really grateful for help with this which is my only remaining block to full Linux conversion.

Thanks in advance. JayBee21
 
Old 08-17-2009, 10:09 AM   #10
mag1strate
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Firstly could you answer a few questions:

1. Is the speaker system hooked up to the sound system or the sound card.

2. Could you give us the name of the sound card.

also see if this guys method works:

http://forums.opensuse.org/archives/...-speakers.html
 
Old 08-18-2009, 02:12 PM   #11
JayBee21
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In response to Salasi's post above, lsusb gives:

Bus 004 Device 006: ID 14cd:6600 Super Top USB 2.0 IDE DEVICE
Bus 004 Device 005: ID 05e3:0608 Genesys Logic, Inc. USB-2.0 4-Port HUB
Bus 004 Device 003: ID 04a9:1721 Canon, Inc. MP210 ser
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 05fe:0011 Chic Technology Corp. Browser Mouse
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 0471:0151 Philips
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

dmesg includes:
usb 1-1: new full speed USB device using ohci_hcd and address 4
usb 1-1: configuration #1 chosen from 1 choice
input: Philips Sound Solutions USB Audio System as /devices/pci0000:00/0000:00:03.0/usb1/1-1/1-1:1.3/input/input1
input,hidraw0: USB HID v1.00 Device [Philips Sound Solutions USB Audio System] on usb-0000:00:03.0-1
usb 1-1: New USB device found, idVendor=0471, idProduct=0151
usb 1-1: New USB device strings: Mfr=1, Product=2, SerialNumber=0usb 1-1: Product: USB Audio System
usb 1-1: Manufacturer: Philips Sound Solutions

one error message:
SFW2-OUT-ERROR IN= OUT=eth0 SRC=10.0.0.2 DST=91.203.99.45 LEN=40 TOS=0x00 PREC=0x00 TTL=64 ID=41070 DF PROTO=TCP SPT=46019 DPT=80 WINDOW=6984 RES=0x00 ACK FIN URGP=0

In response to Magistrate, I don't know how to tell which the system is hooked up to - sound system or sound card. How do I find that out? Also, The method in the link doesn't work, as I have Gnome installed and there's no USB option in the YaST sound section.

MY sound card, according to YaST, is AC 97 Sound Controller.

I read somewhere that uninstalling PulseAudio helped with this problem, but it didn't, so I have reinstalled it.

My speakers are Philips DGX3200 USB Power Speaker.

I have Windows XP running on another disc, and in the device manager it lists audio devices as Legacy audio drivers, but this may be specific to that OS?

I hope all this sheds some light.

JayBee21
 
Old 08-18-2009, 05:29 PM   #12
mag1strate
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If it is plugged into a random USB port then it is not running of the Sound Card but using the motherboards integrated sound card instead. Try and find an older speaker system and plug it into the sound card, then if it works, plug it into the computers sound input to see if the computers integrated sound card does not work.

By old, I mean the one with the green plug cover not a USB one.

Last edited by mag1strate; 08-18-2009 at 05:30 PM. Reason: Forgot something
 
Old 08-18-2009, 11:36 PM   #13
antiussentiment
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Quote:
Originally Posted by mag1strate View Post
Firstly could you answer a few questions:

1. Is the speaker system hooked up to the sound system or the sound card.

2. Could you give us the name of the sound card.

also see if this guys method works:

http://forums.opensuse.org/archives/...-speakers.html
i could not get access to that url.. but this looked helpful..
http://en.opensuse.org/SDB:AudioTroubleshooting#Symptom

and i don't think you need a novel or SuSE login to see it.

cheers
auss
 
Old 08-22-2009, 06:38 AM   #14
JayBee21
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Following the steps suggested in http://en.opensuse.org/SDB:AudioTroubleshooting I fell at the first fence since Alsa Firmware would not install:

Retrieving package alsa-firmware-1.0.17-1.42.noarch (1/1), 2.0 M (7.5 M unpacked)
Failed to mount cd:///?devices=/dev/sr0 on /var/adm/mount/AP_0x00000004: No medium found (mount: No medium found on /dev/sr0)

In Control Centre/Sound the test sounds play with the setting "Philips Sound Solutions USB Audio System USB Audio (OSS)" but not with the Alsa alternatives. I don't know what OSS means but suspect this may be something to do with my problem?

JayBee21
 
Old 09-03-2009, 03:05 AM   #15
JayBee21
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Problem solved

Not sure how it happened, but the Alsa settings in Control Centre/Sound suddenly started working and the sound system is now functioning OK. Only problem now is a tendency to freeze when in ScreenSaver, but I think that's another thread probably. Anyway, thanks to all for great help.

JayBee21
 
  


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