Hello navom1
We'll need to try and get some more information on the card.
You don't say if it's pci, usb or pcmcia, so try these two commands and if you see anything that looks as if it might be to do with your card copy and paste it back in a post.
Code:
/sbin/lspci
/sbin/lsusb
Obviously if you have a usb device you won't need to bother with the first command and if you have pci, not the second.
You might also say what distribution you are using, it may help when making suggestions.