[SOLVED] My external hard drive enclosure isn't being detected!

Advice Pro · 03-28-2011, 07:05 PM

These are the commands and outputs used to test this:

lsusb

Code:

Bus 002 Device 004: ID 047d:1029 Kensington Mouse*in*a*Box Optical Elite
Bus 002 Device 003: ID 04d9:1203 Holtek Semiconductor, Inc. MC Industries Keyboard
Bus 002 Device 002: ID 046d:08ad Logitech, Inc. QuickCam Communicate STX
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 006: ID 0a48:5014 I/O Interconnect Mass Storage Device
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

and -f /var/log/messages
.

Code:

Mar 28 19:09:54 lapiii-desktop kernel: [23780.781152] usb 2-6: USB disconnect, address 7
Mar 28 19:12:11 lapiii-desktop kernel: [23916.944040] usb 2-5: new low speed USB device using ohci_hcd and address 8
Mar 28 19:12:11 lapiii-desktop kernel: [23917.173271] usb 2-5: configuration #1 chosen from 1 choice
Mar 28 19:12:11 lapiii-desktop kernel: [23917.188707] input:   RF USB Device as /devices/pci0000:00/0000:00:02.0/usb2/2-5/2-5:1.0/input/input13
Mar 28 19:12:11 lapiii-desktop kernel: [23917.188908] generic-usb 0003:05A4:9866.000A: input,hidraw3: USB HID v1.10 Keyboard [  RF USB Device] on usb-0000:00:02.0-5/input0
Mar 28 19:12:11 lapiii-desktop kernel: [23917.201422] input:   RF USB Device as /devices/pci0000:00/0000:00:02.0/usb2/2-5/2-5:1.1/input/input14
Mar 28 19:12:11 lapiii-desktop kernel: [23917.201860] generic-usb 0003:05A4:9866.000B: input,hidraw4: USB HID v1.10 Mouse [  RF USB Device] on usb-0000:00:02.0-5/input1
Mar 28 19:13:22 lapiii-desktop kernel: [23988.203583] usb 2-5: USB disconnect, address 8
Mar 28 19:13:22 lapiii-desktop kernel: [23988.552032] usb 2-5: new low speed USB device using ohci_hcd and address 9
Mar 28 19:51:40 lapiii-desktop kernel: [26286.372038] usb 2-6: new low speed USB device using ohci_hcd and address 11

The other usb devices are being detected. Do I need to manualy mount the enclosure? If so, what are the simplest instructions to follow?

Tinkster · 03-28-2011, 07:37 PM

If the kernel can't see it you can't mount it ... what's the make and
model, does it have a HDD in it?

Cheers,
Tink

jefro · 03-28-2011, 07:46 PM

Does the drive require power supply? Is it known working?

Are you using a usb hub?

Advice Pro · 03-28-2011, 08:14 PM

It is a 3.5in Silver eSATA USB 2.0 to IDE SATA External Hard Drive Enclosure, model UNI3510U2E and there is a HDD in it. It has a power supply, it's brand new, but I don't know if it works at all though it powers on, and I'm not using a usb hub.

frankbell · 03-28-2011, 08:30 PM

The enclosure should be transparent; that's what happened when I put an old IDE drive in a USB enclosure.

What should show up in lsusb or dmesg is the hard drive that's inside it. Is the hard drive powered up and known to be good?

frankbell · 03-28-2011, 08:30 PM

The enclosure should be transparent; that's what happened when I put an old IDE drive in a USB enclosure.

What should show up in lsusb or dmesg is the hard drive that's inside it. Is the hard drive powered up and known to be good?

Edit: I apologize for the duplicate--if I figure out what I did wrong, I won't do it again.

jefro · 03-29-2011, 03:43 PM

I'd plug it into another system to see if anything can see it.

What kind of drive did you put in it? Unless you are using esata the thing is suppose to simply work linux 2.4.x+.

Recheck your owners manual. http://us.startech.com/media/product...UNI3510U2E.pdf

"eSATA interface is only usable if using with a SATA drive."

Advice Pro · 03-30-2011, 08:31 AM

It was that HDD. I tried a different one and it worked.