Libreoffice Writer Hangs After some time

ntu929 · 10-27-2015, 12:41 AM

Hi,

Coming straight to the point... Libreoffice 4.2.8.2 regularly hangs after 5-10 minutes. Weather the document is based on network or not, the hanging is almost sure to happen. However, it recovers after 10-15 seconds. This is a regular feature.

Systems configuration is:-

1. Ubuntu version (got by lsb_release -a)

No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.2 LTS
Release: 14.04
Codename: trusty

Please tell how can such problem be solved.

Yours Faithfully,
ntu929

serverpoint.com · 10-27-2015, 02:59 AM

Usually an application will hangs if the system resource usage is high at that time. Have you noticed any such events?

Tonus · 10-27-2015, 05:53 AM

Isn't that due to automatically saving current work ? Have a look at the bottom of the window if you see a progress bar.

maples · 10-27-2015, 07:00 AM

How large is the document? When you save the file manually, does that also cause a similar delay?

I would agree with serverpoint above, check for high resource usage (eg, you're using all your RAM or you're CPU usage is unusually high)

ntu929 · 10-28-2015, 05:50 AM

@maples:- The problem is independent of the size being opened and editied. This problem is there with 'normal' RAM (3 GB), and HDD (1TB). That apart, only OS installed is Ubuntu 14.04.2.

@serverpoint and maples: After hanging the document is not auto saved.

Hope i am clear with the problem here...

translator1111 · 10-28-2015, 06:12 AM

Dear ntu929,
Sometimes when you launch an application from the command line, for instance
ALT+F2
open terminal
libreoffice

you can see in the window some events. maybe in those events you or someone else can find within the code the moment the application hangs
Is this a solution for you?
M.

maples · 10-28-2015, 07:54 AM

Quote:

Originally Posted by translator1111

Dear ntu929,
Sometimes when you launch an application from the command line, for instance
ALT+F2
open terminal
libreoffice

you can see in the window some events. maybe in those events you or someone else can find within the code the moment the application hangs
Is this a solution for you?
M.

Going to VT2 won't help, there's no X running! In your applications menu, find and open a terminal, and run "libreoffice" from there.

syg00 · 10-28-2015, 08:35 AM

Check the image cache.

Tonus · 10-28-2015, 08:44 AM

Quote:

Originally Posted by maples

Going to VT2 won't help, there's no X running! In your applications menu, find and open a terminal, and run "libreoffice" from there.

VT2 would be ctrl+alt+F2 sir, in KDE for instance alt+F2 opens the app launcher

maples · 10-28-2015, 02:26 PM

Quote:

Originally Posted by Tonus

VT2 would be ctrl+alt+F2 sir, in KDE for instance alt+F2 opens the app launcher

Ok, my bad. I was not aware of that.

ntu929 · 10-30-2015, 12:20 AM

Quote:

Originally Posted by translator1111

Dear ntu929,
Sometimes when you launch an application from the command line, for instance
ALT+F2
open terminal
libreoffice

you can see in the window some events. maybe in those events you or someone else can find within the code the moment the application hangs
Is this a solution for you?
M.

I am using unity interface to open libreoffice. I directly type Writer and enter to open libre office.

Also interstingly on Windows Vista Libre Office 3.3.2 works perfectly fine, with no regular delay/hanging.

Thanking you

translator1111 · 10-30-2015, 06:31 AM

Dear ntu929,
are you able to record the ouput of the terminal?
can you see some error code in it?
If you are not able to record it using SHIFT+ CTR+C in the terminal
maybe you can send the ouput of writer throug a pipe to a file and then you can review it.
I am thinking of something like:
writer > errorinwriter01.txt
.txt is not necessary but it will be easy to recognise what is in the file; 01 is just in case you want to make more versions to prove it.

Best regards,
M.

timl · 11-01-2015, 01:38 AM

I note that ubuntu hangs with 4.2.8.2.On Windows you have 3.3.2 which dates back to 2011. Could you pls try 4.2.8.2 on Windows and see if the same problem is present.

Is windows on the same computer?

ondoho · 11-01-2015, 04:52 AM

fwiw, libreoffice isn't exactly lightweight.
i have 8gb ram, and still it hangs regularly for a few seconds (my cpu isn't the fastest though).
i think it's auto-saving.
i just wait it out.

i notice that op never actually revealed their full system specs.
my guess, it will answer at least part of the question once they do.
having windows vista on the same machine allows assumptions to be made.