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Old 10-16-2015, 06:30 AM   #1
jkrobbins
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I am new to linux I am having a problem with restarts and my programs


As I said I am a newbie to linux.My os is linux mint 17.2 refaela 64bit full install.I must have done something wrong or got a virus but some times when I am in a program it will lock up and it is random does not mater the program or when or what I am doing it just locks up.The only way to get out is to restart the system and on loading the screen turns red and seas ubuntu 14.04 and has a error but go by so fast I can not read it. But it does load. Normally the screen is black with the 4 balancing dots when it loads.Linux is not supposed to get viruses.From what I have seen on the forums you guys know a lot about linux.So if anyone has a idea or if you need moor info on my system let me know and how to get I will thanks
 
Old 10-16-2015, 08:29 AM   #2
marius162
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Quote:
when I am in a program it will lock up
Where exactly are you doing this, shell or GUI? Does the whole machine freeze or just the program? If you're doing this in a GUI, can you still switch to a shell with CNTRL+ALT+F2,3,4 (one of the function keys from F7 upwards should bring you back to your GUI). If not, that is, if your whole box hangs, then IMHO that would indicate a hardware or driver issue, In that case, get your set of screwdrivers ready.
 
Old 10-16-2015, 04:01 PM   #3
jkrobbins
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As I am new to linux and do not know all the keyboard shortcuts,so I will check that when it happens again. It is random but it is in GUI.Is ther a web site to get keyboard shortcuts?I think it just locks up the program but I will know more when I try F-keys and or shell.by shell you mean terminal?thank you very much
 
Old 10-16-2015, 04:19 PM   #4
yancek
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The description of your problem in your first sentence above is a classic sign of overheating. Clean it out, at least get the dust out some way.

If you have Mint installed, I don't know why you would be seeing a screen showing Ubuntu 14.04. Mint is derived from Ubuntu but still, you should not see that. Is Mint the only operating system you have installed.

The likelihood that you got a 'virus' is substantially less than that you did something wrong. Is this a new install of Mint? Has this been happening since the install or did it initially work well? If the latter, what changes were made just before you got the problem?
 
Old 10-16-2015, 06:51 PM   #5
jkrobbins
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To Yancek I will try cleaning the box.I do not know why it showing ubuntu on startup it was working fine at first and do not recall the first time it happened but it is random.So I just have to keep an eye on it to get more info.Thank you
 
Old 10-16-2015, 08:53 PM   #6
jkrobbins
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Ok I cleaned out dust from the box.I did get the locking up to happen with VLC media player but it has locked up randomly with denfront programs I have screen shots.It is the system that locks up.While I was looking up keyboard shortcuts on my tablet it did popup a error box (107556 pic) after about 3-5min and let me close it.As I get more info I will post it.Thank you
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Old 10-16-2015, 11:44 PM   #7
yancek
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If you can boot Mint or the Mint install CD/DVD/flash drive, get to a terminal and run the command below and post the output below which will give us some info on your hardware. I don't know why you are seeing the Ubuntu screen if you have never had it installed.

Quote:
inxi -F
 
Old 10-16-2015, 11:58 PM   #8
jkrobbins
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Hear is inxi-f

john@john-pc ~ $ inxi -F
System: Host: john-pc Kernel: 3.16.0-38-generic x86_64 (64 bit) Desktop: Cinnamon 2.6.13 Distro: Linux Mint 17.2 Rafaela
Machine: System: HP-Pavilion product: AY627AA-ABA a4313w
Mobo: PEGATRON model: NARRA5 version: 5.00 Bios: Phoenix version: 5.55 date: 12/08/2009
CPU: Single core AMD Sempron LE-1250 (-UP-) cache: 512 KB flags: (lm nx sse sse2 sse3) clocked at 2200.00 MHz
Graphics: Card: NVIDIA GF108 [GeForce GT 630]
X.Org: 1.15.1 drivers: nvidia (unloaded: fbdev,vesa,nouveau) Resolution: 1920x1200@60.0hz
GLX Renderer: GeForce GT 630/PCIe/SSE2 GLX Version: 4.2.0 NVIDIA 304.128
Audio: Card-1: NVIDIA GF108 High Definition Audio Controller driver: snd_hda_intel Sound: ALSA ver: k3.16.0-38-generic
Card-2: NVIDIA MCP61 High Definition Audio driver: snd_hda_intel
Network: Card: NVIDIA MCP61 Ethernet driver: forcedeth
IF: eth0 state: up speed: 100 Mbps duplex: full mac: 70:71:bc:10:9b:94
Drives: HDD Total Size: 320.1GB (10.1 used) 1: id: /dev/sda model: WDC_WD3200AAJS size: 320.1GB
Partition: ID: / size: 290G used: 31G (12%) fs: ext4 ID: swap-1 size: 4.29GB used: 0.00GB (0%) fs: swap
RAID: No RAID devices detected - /proc/mdstat and md_mod kernel raid module present
Sensors: System Temperatures: cpu: 40.0C mobo: N/A gpu: 42C
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 155 Uptime: 4:17 Memory: 1175.9/3952.2MB Client: Shell (bash) inxi: 1.9.17
john@john-pc ~ $

thanks
 
Old 10-17-2015, 09:44 PM   #9
Marius2
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Quote:
Sensors: System Temperatures: cpu: 40.0C mobo: N/A gpu: 42C
Looks reasonable.

Quote:
Fan Speeds (in rpm): cpu: N/A
But the fans on the cpu (graphics adapter, motherboard) are actually rotating? If you live on the northern hemisphere and enjoy the same weather as we here in Munich, Germany (8C/46F): turn off the heating in your room, open the window and see if that has an effect. If it does, it's a temperature problem.
 
Old 10-18-2015, 01:01 AM   #10
jkrobbins
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I live in sacramento CA. (usa) and the computer is in the garage so I don't see it being a temperature problem? and if linux can not get a virus than maybe a bad file or I did something wrong.IF I can get any moor in info let me know.Thanks
 
Old 10-18-2015, 04:19 AM   #11
jkrobbins
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I figured out that the system locks up when I have moor than 3-4 tabs open I wonder if it has to do with memory? I have 4g ram and 1g on the gpu I have tested the ram in bios and it is good.How do I test the ram on the gpu? and how do I check and setup cash memory to see if that is the problem? thanks
 
Old 10-18-2015, 04:21 AM   #12
ondoho
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to jkrobbins:
- marius162 suggested a good test next time the freeze happens: on your keyboard, press "Ctrl"+"Alt"+"F2" together. if this brings you to a black screen with a login prompt, that is a good sign - it means the freeze is not deep. if nothing happens, the freeze is deep.
pressing "Ctrl"+"Alt"+"F7" should bring you back to your (frozen) graphical desktop.
- please also post the output of
Code:
lspci -k
to all others:
the screenshots mention acpi. maybe add something to boot command?
also i see a fairly new nvidia card, but an old driver:
Code:
Graphics: Card: NVIDIA GF108 [GeForce GT 630]
X.Org: 1.15.1 drivers: nvidia (unloaded: fbdev,vesa,nouveau) Resolution: 1920x1200@60.0hz
GLX Renderer: GeForce GT 630/PCIe/SSE2 GLX Version: 4.2.0 NVIDIA 304.128
(at least on archlinux, the nvidia 304 series is reserved for the oldest cards.)
and somehow the single core amd sempron doesn't fit.

to jkrobbins:
what sort of setup do you have here? a really old mobo with a fairly new nvidia graphic card?
 
Old 10-18-2015, 04:22 AM   #13
jkrobbins
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Does a memory problem have to do with the ubuntu on start up?
 
Old 10-18-2015, 04:24 AM   #14
ondoho
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please answer the other questions first.

linux mint is based on ubuntu, so it's not too surprising to see their logo.
 
Old 10-18-2015, 04:26 AM   #15
jkrobbins
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Hear is lspci -k
00:00.0 RAM memory: NVIDIA Corporation MCP61 Memory Controller (rev a1)
Subsystem: Hewlett-Packard Company Device 2a6c
00:01.0 ISA bridge: NVIDIA Corporation MCP61 LPC Bridge (rev a2)
Subsystem: Hewlett-Packard Company Device 2a6c
00:01.1 SMBus: NVIDIA Corporation MCP61 SMBus (rev a2)
Subsystem: Hewlett-Packard Company Device 2a6c
Kernel driver in use: nForce2_smbus
00:01.2 RAM memory: NVIDIA Corporation MCP61 Memory Controller (rev a2)
Subsystem: Hewlett-Packard Company Device 2a6c
00:02.0 USB controller: NVIDIA Corporation MCP61 USB 1.1 Controller (rev a3)
Subsystem: Hewlett-Packard Company Device 2a6c
Kernel driver in use: ohci-pci
00:02.1 USB controller: NVIDIA Corporation MCP61 USB 2.0 Controller (rev a3)
Subsystem: Hewlett-Packard Company Device 2a6c
Kernel driver in use: ehci-pci
00:04.0 PCI bridge: NVIDIA Corporation MCP61 PCI bridge (rev a1)
00:05.0 Audio device: NVIDIA Corporation MCP61 High Definition Audio (rev a2)
Subsystem: Hewlett-Packard Company Device 2a6c
Kernel driver in use: snd_hda_intel
00:07.0 Bridge: NVIDIA Corporation MCP61 Ethernet (rev a2)
Subsystem: Hewlett-Packard Company Device 2a6c
Kernel driver in use: forcedeth
00:08.0 IDE interface: NVIDIA Corporation MCP61 SATA Controller (rev a2)
Subsystem: Hewlett-Packard Company Device 2a6c
Kernel driver in use: sata_nv
00:08.1 IDE interface: NVIDIA Corporation MCP61 SATA Controller (rev a2)
Subsystem: Hewlett-Packard Company Device 2a6c
Kernel driver in use: sata_nv
00:09.0 PCI bridge: NVIDIA Corporation MCP61 PCI Express bridge (rev a2)
Kernel driver in use: pcieport
00:0b.0 PCI bridge: NVIDIA Corporation MCP61 PCI Express bridge (rev a2)
Kernel driver in use: pcieport
00:0c.0 PCI bridge: NVIDIA Corporation MCP61 PCI Express bridge (rev a2)
Kernel driver in use: pcieport
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] HyperTransport Technology Configuration
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Address Map
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] K8 [Athlon64/Opteron] Miscellaneous Control
Kernel driver in use: k8temp
02:00.0 VGA compatible controller: NVIDIA Corporation GF108 [GeForce GT 630] (rev a1)
Kernel driver in use: nvidia
02:00.1 Audio device: NVIDIA Corporation GF108 High Definition Audio Controller (rev a1)
Kernel driver in use: snd_hda_intel
04:00.0 Communication controller: LSI Corporation Device 0630 (rev 01)
Subsystem: LSI Corporation Device 0630
 
  


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