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Old 10-06-2012, 01:17 AM   #1
New_User
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How to deal with crashes, freezes and OS failures?


New to linux. Been having problems with the OS from day 1. I need to know what to do in the following scenarios:

System freezes up, no keyboard or mouse movement.

System crashes and I get some strange page of text.

Something I installed/updated is causing my OS to have issues.

Also what's the procedure for bug reporting? Does Linux auto generate a crash report?

Thanks

By the way I am running Linux Mint KDE at the moment.
 
Old 10-06-2012, 08:47 AM   #2
TobiSGD
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The first thing to do is ruling out hardware errors. Test your RAM with http://www.memtest.org/#downisoMemtest86+ test your harddisk with the manufacturer's diagnosis tool. Does this happen more often if the machine is under heavy load, if so check the temperatures and consider a faulty PSU. The symptoms you describe usually point to a problem with the hardware.

If those things are ruled out then it seems to be a software error. Does this happen after a fresh and clean installation? Does this happen if you have a specific application running? Is the error reproducible?
If you found out which specific software is giving you the issues I would go to the website of that software's developer and look at the bug-reports to see if your issue is already reported (and maybe fixed in a newer version), if not report the bug yourself.
 
  


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