help me

triple t · 03-08-2019, 03:41 AM

i cant connect to the wifi in linux mint. now i am using a lan ethenet connection

fatmac · 03-08-2019, 05:08 AM

Urgent & Help me posts will most likely be passed over by members on the forums here, because there is no indication of a specific problem.

We are all volunteers, nothing is urgent to us, if you want immediate responses, you will need to pay a company to provide it.

dc.901 · 03-08-2019, 06:21 AM

What troubleshooting was performed? Please post more information...
Is the WiFi on?
Does the OS detect the WiFi adapter?
Can you connect to WiFi from other devices?
What is the model of WiFi adapter?
Have you connected an external WiFi adapter (USB) to see if that works?

TB0ne · 03-08-2019, 07:09 AM

Quote:

Originally Posted by triple t

i cant connect to the wifi in linux mint. now i am using a lan ethenet connection

Ok...so since you don't tell us what version of Mint you're using, on what kind of hardware, and anything that you've done/tried, and all you've said is "can't connect", what do you think anyone will be able to tell you?

Read the "How to ask a smart question" and the "Question Guidelines" link in my posting signature.

triple t · 03-08-2019, 07:51 AM

i did try a usb wifi adapter it works but the laptop's adapter is not working i am using a lan ethernet cable
this is the only tht it reads
and yes i can connect to wifi with my other devices except my laptop. problem started when i installed Linux mint

scasey · 03-08-2019, 08:10 AM

Some laptops will disable the interal wi-fi adapter when a LAN cable is plugged in. We can't know if that's your case because you've told us nothing about your hardware.

(or your software for that matter)

agillator · 03-08-2019, 08:22 AM

Another usefule piece of information would be the chip set of your wifi interface. The fact that you can connect through a dongle but not through the internal interface is very telling. Running the command

Code:

lshw

should allow you to identify your wifi interface and the chip set it uses. If it is Broadcom you may be running into the problem that some Broadcom chip sets do not play nicely with Linux. It is a driver problem and Broadcom's drivers are propietary. This assumes, of course, that the interface is active.

TB0ne · 03-08-2019, 09:51 AM

Quote:

Originally Posted by triple t

i did try a usb wifi adapter it works but the laptop's adapter is not working i am using a lan ethernet cable this is the only tht it reads and yes i can connect to wifi with my other devices except my laptop. problem started when i installed Linux mint

Again:

What VERSION of Mint?
What brand/model of USB adapter did you try?
What brand/model is your laptop?
What chipset (see other comments about lshw) is your built-in wifi using?

We can't guess, and just saying "doesn't work", tells us nothing.

BW-userx · 03-08-2019, 10:02 AM

rfkill list all
with your dongle plugged in and cat5 unplugged.

triple t · 03-08-2019, 12:43 PM

so i had missed out some information i am using a hp. it was running on windows 10 and i recently installed linux mint tessa 19.1 cinnamon 64 bit... but its not reading my wifi adapter i think using a usb wifi adapter it works and also an ethernet cable works. if i go to the network center it only shows options for wired connections and then i searched on one of your forum and discovered i can be helped if i ask...
i also tried this:
tafara@tafara-HP-Laptop-15-bs0xx:~$ iwconfig
enp0s20f0u1 no wireless extensions.

eno1 no wireless extensions.

lo no wireless extensions.

tafara@tafara-HP-Laptop-15-bs0xx:~$

TB0ne · 03-08-2019, 12:46 PM

Quote:

Originally Posted by triple t

so i had missed out some information i am using a hp. it was running on windows 10 and i recently installed linux mint tessa 19.1 cinnamon 64 bit... but its not reading my wifi adapter i think using a usb wifi adapter it works and also an ethernet cable works. if i go to the network center it only shows options for wired connections and then i searched on one of your forum and discovered i can be helped if i ask...

..and you should have also seen that you need to **PROVIDE DETAILS**. You *STILL* aren't telling us what brand/model of laptop you have, what the outputs of (several) commands you've been given to try are, or what kind of USB adapter you tried that did work.

You have FINALLY told us (after ten posts), that you're using Mint 19.1. That's a start, but again, without knowing your hardware, what do you think we can tell you??? Restating that you have a working wired connection says nothing.

triple t · 03-08-2019, 12:50 PM

System:
Host: tafara-HP-Laptop-15-bs0xx Kernel: 4.15.0-20-generic x86_64 bits: 64
compiler: gcc v: 7.3.0 Desktop: Cinnamon 4.0.8
Distro: Linux Mint 19.1 Tessa base: Ubuntu 18.04 bionic
Machine:
Type: Laptop System: HP product: HP Laptop 15-bs0xx
v: Type1ProductConfigId serial: <filter>
Mobo: HP model: 832A v: 23.46 serial: <filter> UEFI: Insyde v: F.32
date: 11/23/2017
Battery:
ID-1: BAT1 charge: 30.2 Wh condition: 38.9/41.6 Wh (94%)
model: Hewlett-Packard PABAS0241231 status: Discharging
CPU:
Topology: Dual Core model: Intel Core i5-7200U bits: 64 type: MT MCP
arch: Kaby Lake rev: 9 L2 cache: 3072 KiB
flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21696
Speed: 600 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 600 2: 600
3: 600 4: 600
Graphics:
Device-1: Intel HD Graphics 620 vendor: Hewlett-Packard driver: i915
v: kernel bus ID: 00:02.0
Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa
resolution: 1366x768~60Hz
OpenGL: renderer: Mesa DRI Intel HD Graphics 620 (Kaby Lake GT2)
v: 4.5 Mesa 18.0.5 direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard
driver: snd_hda_intel v: kernel bus ID: 00:1f.3
Sound Server: ALSA v: k4.15.0-20-generic
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Hewlett-Packard driver: r8169 v: 2.3LK-NAPI port: 4000
bus ID: 01:00.0
IF: eno1 state: down mac: <filter>
Device-2: Realtek vendor: Hewlett-Packard driver: N/A port: 3000
bus ID: 02:00.0
Device-3: Samsung GT-I9500 [Galaxy S4] / GT-I9250 [Galaxy Nexus] (network
tethering)
type: USB driver: rndis_host bus ID: 1-1:17
IF: enp0s20f0u1 state: unknown speed: N/A duplex: N/A mac: <filter>
Drives:
Local Storage: total: 931.51 GiB used: 8.70 GiB (0.9%)
ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB
Partition:
ID-1: / size: 366.03 GiB used: 8.63 GiB (2.4%) fs: ext4 dev: /dev/sda6
Sensors:
System Temperatures: cpu: 38.5 C mobo: 29.8 C
Fan Speeds (RPM): N/A
Info:
Processes: 201 Uptime: 5h 48m Memory: 3.77 GiB used: 1.39 GiB (36.8%)
Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19
inxi: 3.0.27
and also these

TB0ne · 03-08-2019, 01:14 PM

Quote:

Originally Posted by triple t

Code:

System:
  Host: tafara-HP-Laptop-15-bs0xx Kernel: 4.15.0-20-generic x86_64 bits: 64 
  compiler: gcc v: 7.3.0 Desktop: Cinnamon 4.0.8 
  Distro: Linux Mint 19.1 Tessa base: Ubuntu 18.04 bionic 
Machine:
  Type: Laptop System: HP product: HP Laptop 15-bs0xx 
  v: Type1ProductConfigId serial: <filter> 
  Mobo: HP model: 832A v: 23.46 serial: <filter> UEFI: Insyde v: F.32 
  date: 11/23/2017 
Battery:
  ID-1: BAT1 charge: 30.2 Wh condition: 38.9/41.6 Wh (94%) 
  model: Hewlett-Packard PABAS0241231 status: Discharging 
CPU:
  Topology: Dual Core model: Intel Core i5-7200U bits: 64 type: MT MCP 
  arch: Kaby Lake rev: 9 L2 cache: 3072 KiB 
  flags: lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 21696 
  Speed: 600 MHz min/max: 400/3100 MHz Core speeds (MHz): 1: 600 2: 600 
  3: 600 4: 600 
Graphics:
  Device-1: Intel HD Graphics 620 vendor: Hewlett-Packard driver: i915 
  v: kernel bus ID: 00:02.0 
  Display: x11 server: X.Org 1.19.6 driver: modesetting unloaded: fbdev,vesa 
  resolution: 1366x768~60Hz 
  OpenGL: renderer: Mesa DRI Intel HD Graphics 620 (Kaby Lake GT2) 
  v: 4.5 Mesa 18.0.5 direct render: Yes 
Audio:
  Device-1: Intel Sunrise Point-LP HD Audio vendor: Hewlett-Packard 
  driver: snd_hda_intel v: kernel bus ID: 00:1f.3 
  Sound Server: ALSA v: k4.15.0-20-generic 
Network:
  Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet 
  vendor: Hewlett-Packard driver: r8169 v: 2.3LK-NAPI port: 4000 
  bus ID: 01:00.0 
  IF: eno1 state: down mac: <filter> 
  Device-2: Realtek vendor: Hewlett-Packard driver: N/A port: 3000 
  bus ID: 02:00.0 
  Device-3: Samsung GT-I9500 [Galaxy S4] / GT-I9250 [Galaxy Nexus] (network 
  tethering) 
  type: USB driver: rndis_host bus ID: 1-1:17 
  IF: enp0s20f0u1 state: unknown speed: N/A duplex: N/A mac: <filter> 
Drives:
  Local Storage: total: 931.51 GiB used: 8.70 GiB (0.9%) 
  ID-1: /dev/sda vendor: Seagate model: ST1000LM035-1RK172 size: 931.51 GiB 
Partition:
  ID-1: / size: 366.03 GiB used: 8.63 GiB (2.4%) fs: ext4 dev: /dev/sda6 
Sensors:
  System Temperatures: cpu: 38.5 C mobo: 29.8 C 
  Fan Speeds (RPM): N/A 
Info:
  Processes: 201 Uptime: 5h 48m Memory: 3.77 GiB used: 1.39 GiB (36.8%) 
  Init: systemd runlevel: 5 Compilers: gcc: 7.3.0 Shell: bash v: 4.4.19 
  inxi: 3.0.27

and also these

Great...and what is the output of the rfkill command you were given??? And **AGAIN**, what is the brand/model of the USB adapter you did try?? If you're not going to answer questions, there is no point in posting; no one enjoys having to play guessing games to try to help you.

Clear questions: answer all of these:

Brand/model of the USB wifi adapter you tried
Output of the rfkill command you were given before

And why does your phone show as "tethered"??? Mint forums have instructions for you EXACT laptop:
https://forums.linuxmint.com/viewtopic.php?t=273372

ondoho · 03-08-2019, 01:14 PM

dear op, this is what you should have done before posting here:
https://www.startpage.com/do/dsearch...x+mint+no+wifi
and now that you provided a little deatil, i improve it a little for you:
https://www.startpage.com/do/dsearch...%2F8168%2F8411
btw, ubuntu solutions will also apply.

triple t · 03-08-2019, 02:53 PM

tafara@tafara-HP-Laptop-15-bs0xx:~$ rfkill
ID TYPE DEVICE SOFT HARD
0 bluetooth hci0 unblocked unblocked
tafara@tafara-HP-Laptop-15-bs0xx:~$
it is tethered because it is the one i am currently using
and also the wifi adapter is a toshiba make,2.0 ... i didn't have time to check its bandwidth for i was testing itand also i did not know its significance