Hi, I'm trying to get bugzilla to work. Unfortunately I have no experience configuring a webserver and I was hoping I could get some answers here about confusing and missing information in the Bugzilla installation documentation.

So I got mySQL working, and downloaded all the perl modules required by bugzilla (from the documentation). I ran ./checksetup.pl and it said it could connect to mysql when I was root. I'm having trouble running ./checksetup when I 'su' as another user, but I'm not sure if that has an effect on how bugzilla should run since I'm root anyhow. So I'm on the last part of the documentation....configuring Apache. I had a clean installation of Linux 9 so it already had apache on it. I went to localhost on my webbrowser and it said everything was fine. So here is how I proceeded to get bugzilla to work.

(By the way, I'm using Redhat's latest version of Bugzilla)

I untarred bugzilla in /var/www/

The Document root for apache was set to /var/www/html/

so I changed it to /var/www/bugzilla-public/

then I uncommented :

AddHandler cgi-script .cgi

and added:

<Directory "/var/www/bugzilla-public"/>
Options ExecCGI AllowOverride Limit
</Directory>

I also changed added index.cgi to:

DirectoryIndex index.html index.html.var


When I visited my localhost, it said forbidden, so I used

chmod 0775 index.cgi

to allow me to see it. It subsequently served up the CGI code which is a major no no. I want it to run the CGI script, but I don't know what I did wrong. If anyone has experience with this problem or know how to configure the Apache Server, let me know please!!!

checksetup tightens permissions down so that the files can only be accessed by the intended user - the user that runs apache. This should typically be the apache user - not root. A default install should have set that up.

The reason you would have trouble running the script as a non-root user, is that they won't have the permissions to change the permissions... so to speak. It could also be that you're running 'su' without the following minus symbol - "su - ", as this runs all login scripts for the root user, as opposed to being in root's name without any of root's permissions.

Does that makes sense?

Hi Chiabert.
I'm curious why you're using an old version of Redhat, instead of a newer version of Fedora?

Probably not the best idea. What you ideally want is for the bugzilla to be a sub-directory of the server - ie: localhost/bugzilla

Does the directory exist that you specified? If you just untarred bugzilla, it creates a directory called bugzilla-<version> from memory. Did you rename it?
Re-run the checksetup perl script to correct the permissions problem, and change the doc root back. I hope this helps...