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Old 10-22-2012, 01:41 PM   #1
TheUNXS
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Registered: Oct 2012
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Thumbs down ATI 4250HD "unknown driver"


I don't understand a thing about ubuntu. I dont know how to find my version #. I don't understand why my graphics card isn't being "known". I don't understand why the system is constantly freezing. I don't understand how to install ANYTHING (apps are obvious). I'm new to this OS and I would like to understand whats going on but every forum seems to lose me with the technical talk. SOS
 
Old 10-23-2012, 06:02 AM   #2
Ztcoracat
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Hi:

When I was new to Ubuntu I was overwhelmed like you but don't worry; UNXS there is a ton of resources that you can learn from. Visit these website's; read and learn it will help to do some reading.
Also if you can either purchase this book or borrow it from you local library; do so-
"Ubuntu Linux" By: William Von Hagen
http://www.amazon.com/Ubuntu-Linux-B.../dp/0470038993

http://www.ubuntu.com/community

http://ubuntuforums.org/forumdisplay.php?f=326

I'll try not to use technical talk but that's the challenge I took on to help you.

When you first turn on your computer it should show you which # or version of Ubuntu is booting.
You say that your OS is "constantly freezing"
Please try to give a description of when it freezes and what you seem to be doing just before the freeze.
Right after boot up? Or as soon as you go online? As soon as you run a program or application?

Finding out what graphics card won't be hard at all. In order to find out which one you have you will have to find your "Terminal" Look up in your Applications menu ->Hover over to Accessories -> Scroll down to "Terminal."
When the terminal opens you should be greeted with something like (just an example: Debianuser@sid$)
At that prompt right after the "$" sign type in the letters:
Code:
lspci
And press Enter. Copy and paste all of that text that you got from the result of 'lspci' and post it back here on the forum so one of us can help to diagnose your computer and find out what graphics card you have.

Take your time to learn what you can about Ubuntu. You'll get there just like the rest of us did
https://wiki.ubuntu.com/ubuntu-suppo...earning-center
 
Old 10-24-2012, 10:26 AM   #3
TheUNXS
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Lightbulb

Thanks for the understanding welcome. I did an update and everything seems to be working better. Not perfect, but definately an improvement. I appreciate your time work and effort. Thank you.
 
Old 10-24-2012, 10:32 AM   #4
TheUNXS
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00:00.0 Host bridge: Advanced Micro Devices [AMD] RS880 Host Bridge
00:01.0 PCI bridge: Toshiba America Info Systems Device 9602
00:06.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 2)
00:07.0 PCI bridge: Advanced Micro Devices [AMD] RS780 PCI to PCI bridge (PCIE port 3)
00:11.0 SATA controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode]
00:12.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices [AMD] nee ATI SBx00 SMBus Controller (rev 41)
00:14.2 Audio device: Advanced Micro Devices [AMD] nee ATI SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: Advanced Micro Devices [AMD] nee ATI SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
00:14.4 PCI bridge: Advanced Micro Devices [AMD] nee ATI SBx00 PCI to PCI Bridge (rev 40)
00:18.0 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor HyperTransport Configuration
00:18.1 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Address Map
00:18.2 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor DRAM Controller
00:18.3 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Miscellaneous Control
00:18.4 Host bridge: Advanced Micro Devices [AMD] Family 10h Processor Link Control
01:05.0 VGA compatible controller: Advanced Micro Devices [AMD] nee ATI RS880M [Mobility Radeon HD 4200 Series]
01:05.1 Audio device: Advanced Micro Devices [AMD] nee ATI RS880 HDMI Audio [Radeon HD 4200 Series]
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8188CE 802.11b/g/n WiFi Adapter (rev 01)
03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 05)
 
Old 10-25-2012, 11:37 PM   #5
Ztcoracat
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I'm glad things are working better!

Your very welcome. Have a good weekend!
 
Old 10-26-2012, 01:39 AM   #6
Elv13
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To install something, use the "software center", you can find it in the lens menu thing. As for the graphic card, just like Windows. It probably need a driver. If the HD4250 is some sort of embedded chipset, I am not sure if there is any, check AMD website. Be sure you have a recent Ubuntu version.
 
  


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