[SOLVED] A problem has been detected with your thumb nails

gillsman · 03-07-2017, 01:37 PM

Hi,
I keep getting the above message every time I try to move pictures from one folder to another, it's only happened since I upgraded from Mint 17.3 to 18.1.

I have done a search for answers but found nothing much to help.

It's not a major problem as it is accompanied by a "Fix Now" button after which time it goes away but it will come back next time & I would like to know why it happens & preferably how to solve it.

I have the Cinnamon desktop.

Thanks.

pan64 · 03-08-2017, 07:22 AM

I do not really know, just guess: your thumbnail gallery was created with the old version and is not compatible with the new one. You may need to remove that and regenerate it again.

gillsman · 03-08-2017, 08:43 AM

Thanks for the reply but this was a fresh install.
My title wasn't quite accurate, it should have said "A problem has been detected with your thumbnail cache"
but I guess you knew what I meant.

hydrurga · 03-08-2017, 11:09 AM

Quote:

Originally Posted by gillsman

Thanks for the reply but this was a fresh install.
My title wasn't quite accurate, it should have said "A problem has been detected with your thumbnail cache"
but I guess you knew what I meant.

Was it a fresh install with a completely new /home folder, or did you copy the old one over?

gillsman · 03-08-2017, 01:16 PM

Hi,
No I didn't copy anything, it was a totally clean install.

Thanks............

hydrurga · 03-09-2017, 05:08 AM

Have you tried working your way through this, or searched for any other solutions on the internet?

https://forums.linuxmint.com/viewtopic.php?t=230008

Trying to change your theme might work. Have you downloaded any custom themes?

gillsman · 03-09-2017, 05:59 AM

Hi hydrurga, thanks for the reply.

Ive read the link & Ive deleted the contents of the thumbnail folder & allowed it to recreate itself after rebooting, so far the issue has not re surfaced but I'll wait a while before marking it solved.

I have downloaded custom themes but if the above is successful I will keep them.

Thanks again, I'll keep you posted.

hydrurga · 03-09-2017, 06:58 AM

Quote:

Originally Posted by gillsman

Hi hydrurga, thanks for the reply.

Ive read the link & Ive deleted the contents of the thumbnail folder & allowed it to recreate itself after rebooting, so far the issue has not re surfaced but I'll wait a while before marking it solved.

I have downloaded custom themes but if the above is successful I will keep them.

Thanks again, I'll keep you posted.

Thanks gillsman. Hope it works.

gillsman · 03-09-2017, 09:41 AM

Completely successful.

Thanks hydrurga.......