WIFI CARD NOT RECOGNIZED, WIFI DOESN'T WORK - Intel® Dual Band Wireless-AC 3165

3BmPC · 01-19-2020, 02:14 PM

Hi,

I'm writing here because i can't get the Wireless Card working. Here is the output of ifconfig:

--------
lo no wireless extensions.
--------

The PC is a Trekster laptop with an eMMC, an Intel quad-core and 4GB of RAM running Linux Peppermint.

The card seems unread by the system.
I know for a fact that the card is a Intel® Dual Band Wireless-AC 3165.

Is there anyone who can help me figuring out how to solve this problem?
I even tried getting the firmware from the Intel site but i can't manage to let it work properly.

Thank you.

frankbell · 01-19-2020, 07:24 PM

What is the output of the command lspci issued in a terminal? That should tell us whether the wireless chipset is recognized at the hardware level and, if so, what is the chipset. Depending on the distro, you may have to issue the command as root.

Also, what distro/version are you running?

Please surround any terminal output with "code" tags which become available when you click the "Go Advanced" button beneath the compose post window.

3BmPC · 01-21-2020, 03:08 AM

I'm using Ubuntu MATE 19.10.

These are some outputs:

Code:

eduardo@3BmPC:~$ lspci
00:00.0 Host bridge: Intel Corporation Device 31f0 (rev 03)
00:00.1 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Dynamic Platform and Thermal Framework Processor Participant (rev 03)
00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 605 (rev 03)
00:0e.0 Audio device: Intel Corporation Device 3198 (rev 03)
00:0f.0 Communication controller: Intel Corporation Celeron/Pentium Silver Processor Trusted Execution Engine Interface (rev 03)
00:12.0 SATA controller: Intel Corporation Device 31e3 (rev 03)
00:13.0 PCI bridge: Intel Corporation Device 31d8 (rev f3)
00:15.0 USB controller: Intel Corporation Device 31a8 (rev 03)
00:16.0 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO I2C Host Controller (rev 03)
00:16.1 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO I2C Host Controller (rev 03)
00:16.2 Signal processing controller: Intel Corporation Device 31b0 (rev 03)
00:16.3 Signal processing controller: Intel Corporation Device 31b2 (rev 03)
00:17.0 Signal processing controller: Intel Corporation Device 31b4 (rev 03)
00:17.1 Signal processing controller: Intel Corporation Device 31b6 (rev 03)
00:17.2 Signal processing controller: Intel Corporation Device 31b8 (rev 03)
00:17.3 Signal processing controller: Intel Corporation Device 31ba (rev 03)
00:18.0 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller (rev 03)
00:18.1 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller (rev 03)
00:18.2 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller (rev 03)
00:18.3 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO UART Host Controller (rev 03)
00:19.0 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO SPI Host Controller (rev 03)
00:19.1 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO SPI Host Controller (rev 03)
00:19.2 Signal processing controller: Intel Corporation Celeron/Pentium Silver Processor Serial IO SPI Host Controller (rev 03)
00:1c.0 SD Host controller: Intel Corporation Celeron/Pentium Silver Processor SDA Standard Compliant SD Host Controller (rev 03)
00:1e.0 SD Host controller: Intel Corporation Device 31d0 (rev 03)
00:1f.0 ISA bridge: Intel Corporation Device 31e8 (rev 03)
00:1f.1 SMBus: Intel Corporation Celeron/Pentium Silver Processor Gaussian Mixture Model (rev 03)

Code:

eduardo@3BmPC:~$ lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 005: ID 058f:5608 Alcor Micro Corp. USB 2.0 Web Camera
Bus 001 Device 006: ID 2357:0109 TP-Link TL WN823N RTL8192EU
Bus 001 Device 003: ID 8087:0a2a Intel Corp. 
Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card Reader Controller
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

crajor · 02-09-2020, 06:06 PM

I did a net search on the TP-link TL WN823N RTL8192EU in the list. It looks as if you will need a third party driver. I had to find a third party driver for my Broadcom WiFi card. You may also find you will need additional commands to establish stability. Hope this helps and good luck.

ferrari · 02-09-2020, 11:33 PM

With luck something like the following might work for you...
https://askubuntu.com/questions/1000...ils-to-install

Code:

sudo apt-get update
sudo apt-get install git
git clone https://github.com/Mange/rtl8192eu-linux-driver.git
cd rtl8192eu-linux-driver
sudo dkms add .
sudo dkms install rtl8192eu/1.0
sudo modprobe 8192eu

A thread dealing with similar chipset that likely will still be applicable...
https://askubuntu.com/questions/8320.../832092#832092