yes, pcom is just an example of what we are using. The format of the records are exactly like that though...the numbers and names have been changed to protect the innocent... :-)
We co-locate our server and so you are saying that we have to approach our ISP even though we are running our own DNS server for the domains we host...but I did notice that the main IP addr has a reverse entry that points back to the ISP - of course they own the whole block...
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