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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 01-30-2017, 07:55 AM   #1
kchrel
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USB not working


Hello,

I've just installed lubuntu on my old laptop.

When I plug a working usb key, (ok on windows) nothing happens.

Here are some information I have :
Code:
lsusb
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Code:
dmesg | grep -i USB
[    0.536750] ACPI: bus type USB registered
[    0.536786] usbcore: registered new interface driver usbfs
[    0.536806] usbcore: registered new interface driver hub
[    0.536826] usbcore: registered new device driver usb
[    2.105852] ehci_hcd: USB 2.0 'Enhanced' Host Controller (EHCI) Driver
[    2.105966] ehci-pci 0000:00:1d.7: new USB bus registered, assigned bus number 1
[    2.153603] ehci-pci 0000:00:1d.7: USB 2.0 started, EHCI 1.00
[    2.153685] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002
[    2.153688] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.153691] usb usb1: Product: EHCI Host Controller
[    2.153693] usb usb1: Manufacturer: Linux 4.8.0-34-generic ehci_hcd
[    2.153695] usb usb1: SerialNumber: 0000:00:1d.7
[    2.154155] hub 1-0:1.0: USB hub found
[    2.154657] ohci_hcd: USB 1.1 'Open' Host Controller (OHCI) Driver
[    2.154695] uhci_hcd: USB Universal Host Controller Interface driver
[    2.154777] uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 2
[    2.154878] usb usb2: New USB device found, idVendor=1d6b, idProduct=0001
[    2.154881] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.154883] usb usb2: Product: UHCI Host Controller
[    2.154885] usb usb2: Manufacturer: Linux 4.8.0-34-generic uhci_hcd
[    2.154888] usb usb2: SerialNumber: 0000:00:1d.0
[    2.155105] hub 2-0:1.0: USB hub found
[    2.155367] uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 3
[    2.155625] usb usb3: New USB device found, idVendor=1d6b, idProduct=0001
[    2.155628] usb usb3: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.155630] usb usb3: Product: UHCI Host Controller
[    2.155632] usb usb3: Manufacturer: Linux 4.8.0-34-generic uhci_hcd
[    2.155634] usb usb3: SerialNumber: 0000:00:1d.1
[    2.155848] hub 3-0:1.0: USB hub found
[    2.156313] uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 4
[    2.156413] usb usb4: New USB device found, idVendor=1d6b, idProduct=0001
[    2.156416] usb usb4: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    2.156418] usb usb4: Product: UHCI Host Controller
[    2.156420] usb usb4: Manufacturer: Linux 4.8.0-34-generic uhci_hcd
[    2.156422] usb usb4: SerialNumber: 0000:00:1d.2
[    2.156641] hub 4-0:1.0: USB hub found
Code:
lspci -v | grep HCI
00:1d.0 USB controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #1 (rev 01) (prog-if 00 [UHCI])
	Subsystem: Compaq Computer Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller
00:1d.1 USB controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #2 (rev 01) (prog-if 00 [UHCI])
	Subsystem: Compaq Computer Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller
00:1d.2 USB controller: Intel Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller #3 (rev 01) (prog-if 00 [UHCI])
	Subsystem: Compaq Computer Corporation 82801DB/DBL/DBM (ICH4/ICH4-L/ICH4-M) USB UHCI Controller
00:1d.7 USB controller: Intel Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller (rev 01) (prog-if 20 [EHCI])
	Subsystem: Compaq Computer Corporation 82801DB/DBM (ICH4/ICH4-M) USB2 EHCI Controller
02:00.0 FireWire (IEEE 1394): VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller (rev 80) (prog-if 10 [OHCI])
	Subsystem: VIA Technologies, Inc. VT6306/7/8 [Fire II(M)] IEEE 1394 OHCI Controller
I also tried to load :
# modprobe usb-uhci
# modprobe usb-storage
modprobe usb-storage has no error
but :
Code:
modprobe usb-uhci
modprobe: FATAL: Module usb-uhci not found in directory /lib/modules/4.8.0-34-generic
Until now de problem remains and I don't know what to do...
Are my usb ports dead ?

Thank you for your help.
 
Old 01-30-2017, 04:40 PM   #2
smallpond
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Seems like it has to be either a bad key or a bad slot. Try a different key, or try moving the key to a different slot.
 
Old 01-30-2017, 05:42 PM   #3
jefro
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I'd try some or a few live cd's and see if it changes. Can't say that I know for sure it is hardware or software yet.

If this is real old and maybe amd it might be a ohci usb. Maybe firewire is using it??
 
Old 01-30-2017, 06:59 PM   #4
Timothy Miller
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I'm sure it won't since dmesg doesn't show it being plugged in, but does lsblk see anything plugged in?

Last edited by Timothy Miller; 01-30-2017 at 07:01 PM.
 
Old 01-31-2017, 04:19 PM   #5
kchrel
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Hello,

lsblk command shows : (cdr and hard-disk)
Code:
NAME   MAJ:MIN RM   SIZE RO TYPE MOUNTPOINT
sr0     11:0    1  1024M  0 rom  
sda      8:0    0 232.9G  0 disk 
├─sda2   8:2    0     1K  0 part 
├─sda5   8:5    0   976M  0 part [SWAP]
├─sda1   8:1    0  95.4G  0 part /
└─sda6   8:6    0 136.6G  0 part /home
I tried the 3 ports and several different (and working) usb keys.

There is also an sd card reader. No problem there.

What do I have to do if ohci should be used ? (the laptop is a compaq nx7010. (pentium M) old then)

What live cd would you recommend ?

Thanks !
 
Old 02-01-2017, 02:27 PM   #6
jefro
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Any live cd that would boot that system. Knoppix usually is a good choice.

Not sure about the OHCI deal yet. Just wondered about why it showed up.
 
Old 02-01-2017, 02:35 PM   #7
rokytnji
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I'd boot up vintage Puppy linux live cd that matches the date of your laptop.

If a hardware problem. It will show up then.

https://archive.org/index.php

https://archive.org/details/Puppy_Linux_X-Pup_412.iso

https://archive.org/details/Puppy_Linux_Macpup

Edit: I take it yiou md5sum checked your lubuntu iso before installing it.

Last edited by rokytnji; 02-01-2017 at 02:52 PM.
 
Old 02-01-2017, 03:07 PM   #8
fatmac
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Does your old laptop even support USB3?
 
Old 02-03-2017, 09:41 PM   #9
kchrel
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Unhappy

Hello,

Tried several live-cd an even with windows xp without success...

I think that the usb ports are dead.

Thanks again for your help.
 
Old 02-07-2017, 10:14 AM   #10
erik2282
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If you connect a usb mouse or keyboard do they work?
How old is the laptop?
 
Old 02-07-2017, 11:41 AM   #11
Shadow_7
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I've had issues with using two or more USB Hubs of the same make and model on the same machine. Normally only one of the hubs work. But I have enough hubs to mix and match differing pairs. Otherwise it should work as long as the port isn't broken.

$ lsusb

$ cat /proc/partitions

Before and After you plug the key in. If it changes, then it is being seen. The only other issues I've had are bandwidth related. Like ethernet, audio, webcam, and storage on the same hub. Not sure if this helps, but something to consider.
 
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