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Having trouble installing a piece of hardware? Want to know if that peripheral is compatible with Linux?

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Old 09-17-2014, 05:31 AM   #1
NotAComputerGuy
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Plustek Opticbook 3800 - LMDE


Hi,

I'm looking to try and get the above scanner installed on my Linux system. Startpage.com returns very few results, with nothing being relevant as far as I can tell.

My knoweledge extends as "plug usb in and hope it works" which has failed me this time.

Thanks
 
Old 09-17-2014, 05:52 AM   #2
rokytnji
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Well, You can start with plugging in the usb . Hit the power button. Boot up the computer.
So the kernel sees it on bootup. Then Open a Terminal. Type in

Code:
lsusb -v
post back results in next reply in between the code tags (# symbol on advanced reply toolbar in reply box)


To give more info. I hope this command is in LMDE.

Type in and post the results of

Code:
inxi -F
Also. This may be a slow process getting this working so be patient and good luck with it.
I am not a computer guy guy also. Just a biker who has a linux computer.

Happy Trails, Rok
 
1 members found this post helpful.
Old 09-17-2014, 05:58 AM   #3
NotAComputerGuy
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Thanks!

Code:
Bus 002 Device 005: ID 07b3:1300 Plustek, Inc. OpticBook 3800 Scanner
Couldn't open device, some information will be missing
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass          255 Vendor Specific Class
  bDeviceSubClass       255 Vendor Specific Subclass
  bDeviceProtocol       255 Vendor Specific Protocol
  bMaxPacketSize0        64
  idVendor           0x07b3 Plustek, Inc.
  idProduct          0x1300 OpticBook 3800 Scanner
  bcdDevice            6.05
  iManufacturer          10 
  iProduct               11 
  iSerial                12 
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           39
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0 
    bmAttributes         0xc0
      Self Powered
    MaxPower               10mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              0 
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0001  1x 1 bytes
        bInterval               8
That's lsusb -v (selecting only the appropriate usb item).

Code:
System:    Host: hp Kernel: 3.11-2-amd64 x86_64 (64 bit) Desktop: MATE 1.6.1  Distro: LinuxMint 1 debian
Machine:   System: Hewlett-Packard product: HP Pro 3120 Small Form Factor PC
           Mobo: PEGATRON model: 2A94 version: 1.03 Bios: American Megatrends version: 6.07 date: 07/02/2010
CPU:       Dual core Pentium CPU E5500 (-MCP-) cache: 2048 KB flags: (lm nx sse sse2 sse3 ssse3 vmx) 
           Clock Speeds: 1: 1203.00 MHz 2: 1203.00 MHz
Graphics:  Card: Advanced Micro Devices [AMD/ATI] Park [Mobility Radeon HD 5430] 
           X.Org: 1.14.3 driver: fglrx Resolution: 1280x1024@60.0hz 
           GLX Renderer: ATI Radeon HD 5400 Series GLX Version: 4.4.12874 - CPC 14.10.1006.1001
Audio:     Card-1: Advanced Micro Devices [AMD/ATI] Cedar HDMI Audio [Radeon HD 5400/6300 Series] driver: snd_hda_intel 
           Card-2: Intel 82801JI (ICH10 Family) HD Audio Controller driver: snd_hda_intel 
           Sound: Advanced Linux Sound Architecture ver: k3.11-2-amd64
Network:   Card: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller driver: r8169 
           IF: eth1 state: up speed: 1000 Mbps duplex: full mac: 00:00:00:00:00:00
Drives:    HDD Total Size: 3320.7GB (50.0% used) 1: id: /dev/sda model: ST3320418AS size: 320.1GB 
           2: USB id: /dev/sdb model: External_USB_3.0 size: 3000.6GB 
Partition: ID: / size: 32G used: 9.4G (31%) fs: ext4 ID: /home size: 176G used: 138G (83%) fs: ext4 
           ID: swap-1 size: 3.30GB used: 0.00GB (0%) fs: swap 
Sensors:   System Temperatures: cpu: 43.0C mobo: N/A gpu: 60.00C 
           Fan Speeds (in rpm): cpu: N/A 
Info:      Processes: 158 Uptime: 1:01 Memory: 1366.8/3020.7MB Client: Shell (bash) inxi: 1.9.14
I had no idea so many bikers were Linux users. (I ride a GS500e (please, contain your envy))
 
Old 09-17-2014, 06:23 AM   #4
rokytnji
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Quote:
. (I ride a GS500e (please, contain your envy))
Oki Doki. Nice scooter. What you extracted did not show a id number for me to search with so.


Code:
lsusb
Code:
lsusb -t
might clear some of that up.
 
Old 09-17-2014, 09:20 AM   #5
NotAComputerGuy
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lsusb
Code:
Bus 008 Device 004: ID 07b3:1300 Plustek, Inc. OpticBook 3800 Scanner
lsusb -t
Code:
/:  Bus 08.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M
    |__ Port 2: Dev 3, If 0, Class=Mass Storage, Driver=usb-storage, 480M
    |__ Port 4: Dev 4, If 0, Class=Vendor Specific Class, Driver=, 480M
 
Old 09-17-2014, 02:00 PM   #6
rokytnji
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Damn, lsusb -t won't show a driver or lsusb -v either. Sigh. You can go through this bug report filed in May of this year.

You can go through the bug report when you get to the bottom of the page by clicking on the link

Quote:
Next message: [sane-devel] Pulstek OpticBook 3800 - problems with openning device on 1.0.23+
Quote:
Also. This may be a slow process getting this working so be patient and good luck with it.
That was a understatement. Sheesh.

http://lists.alioth.debian.org/piper...ay/031235.html


2nd hit on google search is this thread. So we are in rare air here.

So, skinnng the problem from another direction, I found

which is the same as the other link but with better/easy to read foramt.

http://sane.10972.n7.nabble.com/Puls...0-td17493.html

Dead End.

Only 3 hits here either.


Sorry I can't be of more help than that.

Last edited by rokytnji; 09-17-2014 at 02:16 PM.
 
Old 09-18-2014, 09:08 AM   #7
rokytnji
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Thought for the day.

Do you have any experience or practice running

https://www.youtube.com/watch?v=QGk0u4bTIOk

Basically you install

http://community.linuxmint.com/tutorial/view/208

This is just a idea so that you can run the printer from Windows XP/Vista/7 inside of Virtual Box
inside of LMDE.

I only mention this I can't find anybody using WINE to run your scanner in Linux either.

Edit: Run

Code:
inxi -r
to figure out which VM download to pick from Oracle on that how to.
You are running 64bit LMDE so if a 64bit .deb download is available.
Use it. Gdebi should install I think.

Last edited by rokytnji; 09-18-2014 at 09:15 AM.
 
Old 10-11-2014, 05:01 AM   #8
NotAComputerGuy
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Thank you so much for your help. I think this will be my best idea. Unfortunately it would appear to cost more to buy a copy of Windows than it would just to buy a Linux compatible scanner.
 
Old 10-12-2014, 02:05 AM   #9
EDDY1
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Wine is free, I found that the compholio version works great.
If you're not returning it I would try to use the install disk & open with wine which will create a Desktop icon to open it.
 
  


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