[SOLVED] No Sound

dmchess · 09-17-2021, 11:08 AM

I got a new laptop and the found is just not configuring. I installed Linux Mint 20.2, I tried to follow a few websites and they did not work.

Code:

System:
  Host: quickfox Kernel: 5.4.0-84-generic x86_64 bits: 64 
  Desktop: MATE 1.24.0 Distro: Linux Mint 20.2 Uma 
Machine:
  Type: Laptop System: Dell product: Inspiron 3501 v: N/A serial:  
  Mobo: Dell model: 0XGX0C v: A00 serial:  
  UEFI: Dell v: 1.7.1 date: 07/05/2021 
Audio:
  Device-1: Intel driver: snd_hda_intel 
  Sound Server: ALSA v: k5.4.0-84-generic

I am hoping for a solution.

Here is my output from lsmod

Code:

lsmod | grep snd_hda_intel
snd_hda_intel          53248  5
snd_intel_dspcfg       28672  3 snd_hda_intel,snd_sof_pci,snd_sof_intel_hda_common
snd_hda_codec         135168  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_soc_hdac_hda
snd_hda_core           90112  8 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_ext_core,snd_hda_codec,snd_sof_intel_hda_common,snd_soc_hdac_hda,snd_sof_intel_hda
snd_pcm               106496  9 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_sof,snd_sof_intel_hda_common,snd_soc_core,snd_hda_core,snd_pcm_dmaengine
snd                    90112  21 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd_timer,snd_compress,snd_soc_core,snd_pcm,snd_rawmidi

Thanks in advance

Terry

lovemeslk · 09-17-2021, 12:17 PM

Quote:

Sound and microphone issues

If you're facing issues with your microphone or your sound output, please install "pavucontrol".

This will add "PulseAudio Volume Control" to your menu. This application has more configuration options than the default volume control.

install it.
https://linuxmint.com/rel_uma_cinnamon.php

dmchess · 09-18-2021, 07:50 AM

I installed it(pavucontrol) and it is still not working. Does PulseAudio work with ALSA? Is there a way to get Mint to try configure sound back to the way it was after the install? After following some of these web sites, it no longer even detects the output hardware.

Terry

dmchess · 09-20-2021, 09:25 PM

I finally d/l Ubuntu and tested it out. It works and everything is passable.