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Old 10-10-2021, 12:00 PM   #1
myduck
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Registered: Oct 2021
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Unhappy My PC frozen on Ubuntu LTS 20.04.3


My PC frozen on Ubuntu LTS 20.04.3
Similar staff had been happening on Windows 10, every once in a while i had freezes (fixed by restarting computer by restart button), random restars and blue screens with code like DRIVER IRQL_LESS_OR_EQUAL.
I thought it will go away with Linux, unfortunately it didnt. It was frozen again, but only once and it took way longer time than on Windows. I suspect it is hardware problem, but i dont have resources to debug my PC. Such staff was happening from the beginning of using the PC, but i couldnt send it back for personal reasons. I have detailed error log and i want to know what part exactly causes a problem.
here is a link to the log (i loaded it to google drive) https://drive.google.com/file/d/1YSd...ew?usp=sharing
Graphics card: GTX 1660 super
CPU: AMD Ryzen 5 3400g with 4 cores

Last edited by myduck; 10-10-2021 at 12:02 PM.
 
Old 10-10-2021, 01:37 PM   #2
business_kid
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Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
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Hello, myduck & welcome to LQ.

You didn't need to send us to google drive for 390 bytes!

"Evaluating _BCM failed" was the error. It's all over google, so you could have got this by searching.
The suggested fix is to add "acpi_backlight=native" as a boot parameter, or write it in grub.cfg and restart. Try it.
 
1 members found this post helpful.
Old 10-11-2021, 12:35 PM   #3
myduck
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Registered: Oct 2021
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Talking Hello, business_kid

Quote:
Originally Posted by business_kid View Post
Hello, myduck & welcome to LQ.

You didn't need to send us to google drive for 390 bytes!

"Evaluating _BCM failed" was the error. It's all over google, so you could have got this by searching.
The suggested fix is to add "acpi_backlight=native" as a boot parameter, or write it in grub.cfg and restart. Try it.
Thank you so much for your reply!
I tried your method and now all i can do is wait and hope it fixed the issue.
Do i need to mark the tread as solved now?
 
Old 10-11-2021, 01:39 PM   #4
business_kid
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Registered: Jan 2006
Location: Ireland
Distribution: Slackware, Slarm64 & Android
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If you have fixed it, and it works, mark this solved, so others will know what the fix was.

The idea is you can add 'solved' as a sesarch term when you are looking for fixes.
 
  


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