ethernet 82573L on-chip is not working on my Thinkpad

MikeProf · 01-04-2019, 12:15 PM

ethernet 82573L on-chip is not working on my Thinkpad. It is working alright with Windoes 7 on the same Thinkpad computer -- so it apparently is not a hardware problem. My system ist Linux Mint 19.1

RandomTroll · 01-04-2019, 02:24 PM

What does

Code:

lspci -vvv

report for it? What does

Code:

cat /proc/net/dev

return?

Code:

ifconfig

?

Code:

lsmod |grep 82573

?

berndbausch · 01-04-2019, 04:31 PM

Quote:

Originally Posted by RandomTroll

Code:

lsmod |grep 82573

It looks like the driver is actually named e1000e. So

Code:

lsmod | grep e1000e

makes more sense.

To check if the driver is installed, even if not loaded:

Code:

modinfo e1000e

Also, when a piece of hardware is not properly handled, always check the kernel message buffer.

Code:

dmesg > /tmp/dmesg.out

then open dmesg.out and look for 82573, e1000e and anything else that might be relevant.

MikeProf · 01-07-2019, 04:24 AM

Thank you for your interest!
Here are the answers to your questions:
[By the way, how do you insert those nice "code:" windows?]

Code:

michael@michael-T60:~$ ifconfig
lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 365  bytes 27286 (27.2 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 365  bytes 27286 (27.2 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

wls3: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.178.39  netmask 255.255.255.0  broadcast 192.168.178.255
        inet6 2a02:810d:e80:65b8:e5c3:7b37:69cf:81c6  prefixlen 64  scopeid 0x0<global>
        inet6 2a02:810d:e80:65b8:77ad:43c3:109c:6a9c  prefixlen 64  scopeid 0x0<global>
        inet6 fe80::922f:d691:3b2a:42d  prefixlen 64  scopeid 0x20<link>
        ether 00:19:d2:b3:79:a8  txqueuelen 1000  (Ethernet)
        RX packets 10386  bytes 14284039 (14.2 MB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 5699  bytes 741691 (741.6 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

Code:

michael@michael-T60:~$ cat /proc/net/dev
Inter-|   Receive                                                |  Transmit
 face |bytes    packets errs drop fifo frame compressed multicast|bytes    packets errs drop fifo colls carrier compressed
    lo:   27286     365    0    0    0     0          0         0    27286     365    0    0    0     0       0          0
  wls3: 14281563   10365    0    0    0     0          0         0   735537    5680    0    0    0     0       0          0
 irda0:       0       0    0    0    0     0          0         0        0       0    0    0    0     0       0          0

Code:

michael@michael-T60:~$ lsmod | grep e1000e
e1000e                225280  0
ptp                    20480  1 e1000e
michael@michael-T60:~$ lsmod | grep 82573
michael@michael-T60:~$ modinfo e1000e
filename:       /lib/modules/4.15.0-43-generic/kernel/drivers/net/ethernet/intel/e1000e/e1000e.ko
version:        3.2.6-k
license:        GPL
description:    Intel(R) PRO/1000 Network Driver
author:         Intel Corporation, <linux.nics@intel.com>
srcversion:     010F824B54BE2AA7285BF59
alias:          pci:v00008086d000015E2sv*sd*bc*sc*i*
alias:          pci:v00008086d000015E1sv*sd*bc*sc*i*
alias:          pci:v00008086d000015E0sv*sd*bc*sc*i*
alias:          pci:v00008086d000015DFsv*sd*bc*sc*i*
alias:          pci:v00008086d000015BCsv*sd*bc*sc*i*
alias:          pci:v00008086d000015BBsv*sd*bc*sc*i*
alias:          pci:v00008086d000015BEsv*sd*bc*sc*i*
alias:          pci:v00008086d000015BDsv*sd*bc*sc*i*
alias:          pci:v00008086d000015D6sv*sd*bc*sc*i*
alias:          pci:v00008086d000015E3sv*sd*bc*sc*i*
alias:          pci:v00008086d000015D8sv*sd*bc*sc*i*
alias:          pci:v00008086d000015D7sv*sd*bc*sc*i*
alias:          pci:v00008086d000015B9sv*sd*bc*sc*i*
alias:          pci:v00008086d000015B8sv*sd*bc*sc*i*
alias:          pci:v00008086d000015B7sv*sd*bc*sc*i*
alias:          pci:v00008086d00001570sv*sd*bc*sc*i*
alias:          pci:v00008086d0000156Fsv*sd*bc*sc*i*
alias:          pci:v00008086d000015A3sv*sd*bc*sc*i*
alias:          pci:v00008086d000015A2sv*sd*bc*sc*i*
alias:          pci:v00008086d000015A1sv*sd*bc*sc*i*
alias:          pci:v00008086d000015A0sv*sd*bc*sc*i*
alias:          pci:v00008086d00001559sv*sd*bc*sc*i*
alias:          pci:v00008086d0000155Asv*sd*bc*sc*i*
alias:          pci:v00008086d0000153Bsv*sd*bc*sc*i*
alias:          pci:v00008086d0000153Asv*sd*bc*sc*i*
alias:          pci:v00008086d00001503sv*sd*bc*sc*i*
alias:          pci:v00008086d00001502sv*sd*bc*sc*i*
alias:          pci:v00008086d000010F0sv*sd*bc*sc*i*
alias:          pci:v00008086d000010EFsv*sd*bc*sc*i*
alias:          pci:v00008086d000010EBsv*sd*bc*sc*i*
alias:          pci:v00008086d000010EAsv*sd*bc*sc*i*
alias:          pci:v00008086d00001525sv*sd*bc*sc*i*
alias:          pci:v00008086d000010DFsv*sd*bc*sc*i*
alias:          pci:v00008086d000010DEsv*sd*bc*sc*i*
alias:          pci:v00008086d000010CEsv*sd*bc*sc*i*
alias:          pci:v00008086d000010CDsv*sd*bc*sc*i*
alias:          pci:v00008086d000010CCsv*sd*bc*sc*i*
alias:          pci:v00008086d000010CBsv*sd*bc*sc*i*
alias:          pci:v00008086d000010F5sv*sd*bc*sc*i*
alias:          pci:v00008086d000010BFsv*sd*bc*sc*i*
alias:          pci:v00008086d000010E5sv*sd*bc*sc*i*
alias:          pci:v00008086d0000294Csv*sd*bc*sc*i*
alias:          pci:v00008086d000010BDsv*sd*bc*sc*i*
alias:          pci:v00008086d000010C3sv*sd*bc*sc*i*
alias:          pci:v00008086d000010C2sv*sd*bc*sc*i*
alias:          pci:v00008086d000010C0sv*sd*bc*sc*i*
alias:          pci:v00008086d00001501sv*sd*bc*sc*i*
alias:          pci:v00008086d00001049sv*sd*bc*sc*i*
alias:          pci:v00008086d0000104Dsv*sd*bc*sc*i*
alias:          pci:v00008086d0000104Bsv*sd*bc*sc*i*
alias:          pci:v00008086d0000104Asv*sd*bc*sc*i*
alias:          pci:v00008086d000010C4sv*sd*bc*sc*i*
alias:          pci:v00008086d000010C5sv*sd*bc*sc*i*
alias:          pci:v00008086d0000104Csv*sd*bc*sc*i*
alias:          pci:v00008086d000010BBsv*sd*bc*sc*i*
alias:          pci:v00008086d00001098sv*sd*bc*sc*i*
alias:          pci:v00008086d000010BAsv*sd*bc*sc*i*
alias:          pci:v00008086d00001096sv*sd*bc*sc*i*
alias:          pci:v00008086d0000150Csv*sd*bc*sc*i*
alias:          pci:v00008086d000010F6sv*sd*bc*sc*i*
alias:          pci:v00008086d000010D3sv*sd*bc*sc*i*
alias:          pci:v00008086d0000109Asv*sd*bc*sc*i*
alias:          pci:v00008086d0000108Csv*sd*bc*sc*i*
alias:          pci:v00008086d0000108Bsv*sd*bc*sc*i*
alias:          pci:v00008086d0000107Fsv*sd*bc*sc*i*
alias:          pci:v00008086d0000107Esv*sd*bc*sc*i*
alias:          pci:v00008086d0000107Dsv*sd*bc*sc*i*
alias:          pci:v00008086d000010B9sv*sd*bc*sc*i*
alias:          pci:v00008086d000010D5sv*sd*bc*sc*i*
alias:          pci:v00008086d000010DAsv*sd*bc*sc*i*
alias:          pci:v00008086d000010D9sv*sd*bc*sc*i*
alias:          pci:v00008086d00001060sv*sd*bc*sc*i*
alias:          pci:v00008086d000010A5sv*sd*bc*sc*i*
alias:          pci:v00008086d000010BCsv*sd*bc*sc*i*
alias:          pci:v00008086d000010A4sv*sd*bc*sc*i*
alias:          pci:v00008086d0000105Fsv*sd*bc*sc*i*
alias:          pci:v00008086d0000105Esv*sd*bc*sc*i*
depends:        ptp
retpoline:      Y
intree:         Y
name:           e1000e
vermagic:       4.15.0-43-generic SMP mod_unload 686 
signat:         PKCS#7
signer:         
sig_key:        
sig_hashalgo:   md4
parm:           debug:Debug level (0=none,...,16=all) (int)
parm:           copybreak:Maximum size of packet that is copied to a new buffer on receive (uint)
parm:           TxIntDelay:Transmit Interrupt Delay (array of int)
parm:           TxAbsIntDelay:Transmit Absolute Interrupt Delay (array of int)
parm:           RxIntDelay:Receive Interrupt Delay (array of int)
parm:           RxAbsIntDelay:Receive Absolute Interrupt Delay (array of int)
parm:           InterruptThrottleRate:Interrupt Throttling Rate (array of int)
parm:           IntMode:Interrupt Mode (array of int)
parm:           SmartPowerDownEnable:Enable PHY smart power down (array of int)
parm:           KumeranLockLoss:Enable Kumeran lock loss workaround (array of int)
parm:           WriteProtectNVM:Write-protect NVM [WARNING: disabling this can lead to corrupted NVM] (array of int)
parm:           CrcStripping:Enable CRC Stripping, disable if your BMC needs the CRC (array of int)

Code:

michael@michael-T60:~$ ifconfig
lo: flags=73<UP,LOOPBACK,RUNNING>  mtu 65536
        inet 127.0.0.1  netmask 255.0.0.0
        inet6 ::1  prefixlen 128  scopeid 0x10<host>
        loop  txqueuelen 1000  (Local Loopback)
        RX packets 334  bytes 24403 (24.4 KB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 334  bytes 24403 (24.4 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

wls3: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1500
        inet 192.168.178.39  netmask 255.255.255.0  broadcast 192.168.178.255
        inet6 2a02:810d:e80:65b8:e5c3:7b37:69cf:81c6  prefixlen 64  scopeid 0x0<global>
        inet6 2a02:810d:e80:65b8:77ad:43c3:109c:6a9c  prefixlen 64  scopeid 0x0<global>
        inet6 fe80::922f:d691:3b2a:42d  prefixlen 64  scopeid 0x20<link>
        ether 00:19:d2:b3:79:a8  txqueuelen 1000  (Ethernet)
        RX packets 7800  bytes 10790451 (10.7 MB)
        RX errors 0  dropped 0  overruns 0  frame 0
        TX packets 4352  bytes 579782 (579.7 KB)
        TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0

Code:

michael@michael-T60:~$ 
michael@michael-T60:~$ lsmod | grep e1000e
e1000e                225280  0
ptp                    20480  1 e1000e
michael@michael-T60:~$ lsmod | grep 82573

MikeProf · 01-07-2019, 04:33 AM

Download my dmesg.out:
https://www.dropbox.com/s/c040113pp1...dmesg.out?dl=0

Greetings,
MikeProf

berndbausch · 01-07-2019, 04:56 AM

Quote:

Originally Posted by MikeProf

Download my dmesg.out:
https://www.dropbox.com/s/c040113pp1...dmesg.out?dl=0

The e1000e driver is activated for a device at PCI bus address 0000:02:00.0. Vendor and model number of that device is 8086:109a, and PCI lookup confirms that it's your card, indeed.

There are two messages that don't look good, though I can't say what they really mean:

Code:

[    3.170785] e1000e 0000:02:00.0: The NVM Checksum Is Not Valid
...
[    3.192214] e1000e: probe of 0000:02:00.0 failed with error -5

After the "probe failed" message, nothing. I guess the driver thinks that something is wrong with the interface. Or perhaps something is indeed wrong, the Windows driver doesn't care, and the Linux driver does.

Googling for these messages yields several results. This one looks promising: https://superuser.com/questions/1104...el-ethernet-co, though it seems that the solution involves patching the driver source code. It's over two years old, too; if this is a driver bug, it should be fixed. Perhaps it's sufficient to update the driver?

At this point I am afraid I am not much smarter than you

and definitely not smarter than Google

.

onebuck · 01-07-2019, 04:57 AM

Hi,

Welcome to LQ!

Quote:

Originally Posted by MikeProf

<snip>
[By the way, how do you insert those nice "code:" windows?]

You can use the quote and/or code tags in the reply window or edit window by highlighting the text and selecting the # for code and quote balloon(left of the #) for quoting which is on the window menu above the edit window.

Hope this helps.
Have fun & enjoy!

RandomTroll · 01-07-2019, 09:32 AM

What makes you think it isn't working? Linux has loaded the driver and connected to the Internet and handled a lot of traffic.