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Old 08-30-2003, 07:14 AM   #1
bmcneely0
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Registered: Jul 2003
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Help. AT&T Customer Service Web site doesn't seem to like Linux


Whenever I go to the AT&T Customer Service web site (http://customerservice.att.com) from Netscape 7.1 or Mozzila on my SuSE 8.2 system, the page displays fine, but when I try to log in, after a period of time, I get a pop-up saying "The document contains no data". However if I go to my Wincrap2K machine and run Netscape 7.1, I'm able to sign in just fine. Both machines connect through the same Linksys router to the DSL modem Any thoughts?

Regards,
Brad McNeely
 
Old 08-30-2003, 07:26 AM   #2
dalek
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Question Me too

I get that message when I go to newegg.com and some other sites. The page displays though.
Does the page need java or something?

Sorry not much help.

 
Old 08-31-2003, 12:47 PM   #3
bmcneely0
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OK, it wasn't AT&T's site

OK, after taking about things a little more, I decided my Linksys might be at fault. It was after all about four years old (not that old I understand) but we had also had a power fluctuation the night before (yes, I had it plugged into a surge protector). I tried a few more tests and found I was having a few other problems such as the Linksys not maintaining a PPOE connection to my ISP. I picked up a new Linksys and everything seems resolved. I did try the other standard stuff like applying the latest firmware for the old Linksys, but no go. Anyway, apologies to AT&T.

Regards,
Brad
 
Old 08-31-2003, 01:50 PM   #4
dalek
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Thumbs up Great

I had been wondering about that. I wondered if when it went "secure" if the firewall was blocking the port or something.

Working huh.

 
Old 09-01-2003, 06:31 AM   #5
bmcneely0
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Yep. Working. I don't know why it picked this web site. None of the other secure web sites I use exhibited any problems. But the important thing is, its working.
 
  


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