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As a US company. Novell are bound by certain restrictions. There are a number of countries that they cannot sell to by law. Regardless of Open Source views on software freedom, as a company the have to accept certain restrictions. Or they will quickly cease operating.
Suse was a German company. However, the 800 tech support number here at the U.S. I believe ends up forwarding to merry Old England.
But, the mod's right. Don't read too much into it, Novell, and the other big boys, will want to do business with as much people as possible, no matter where they are. the key words here being as possible.
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