Either we're not actually on the same forum, or we have significantly differing interpretations for at least one of those four syllable words...

That all goes back to the McD Coffee incident back in the 90s.

I think we are all idiots in one way or another from the perspective of each of us. And of course we all think we are perfectly sane and reasonable . But I do think we are on the road to Idiocracy from the way our educational and technical directions have have been heading. Not just the US either. As an example, the reliance on cell phones and the Internet is getting scary as they 'dumb' down what we have to know and do. What is called AI is just continuation of this....

Every time there is one of these high-dollar lawsuits, there will be new wording added to contracts and packaging. You can expect a strange new clause in your auto insurance after this case https://www.npr.org/2022/06/10/11041...-insurance-car

You can't make this stuff up...

I think GEICO was able to successfully appeal that.

You should do a google search, if you find the correct one you will see what happened. The person's injuries from it were extremely severe.

Indeed, and the sad part is even though McDonalds lost the suit, they STILL serve their coffee that hot. And "that hot" is about 190 degrees Fahrenheit, or just below boiling. She needed several surgeries and some really painful skin grafts to deal with the third-degree burns. The money she won didn't cover all her bills, either, but putting the "caution" on the cup makes them blameless going forward.

Companies are always going to look for a way to CYA; it's part stupidity on the consumers part, and disregard for the consumer on the part of the company that leads to these things.

"Is everybody an idiot these days?"
No one who has ever worked retail ever has to ask that question, they KNOW!

That's hilarious. It's probably in response to some other self-evident but mandatory wording that has to appear on the packet somewhere.
Yep. My parents pushed me to get a little part-time job in retail when I was 15, and I pushed my kids to do the same. You certainly learn a lot about human nature when you work in that environment.

I did retail for about 18 months. Never again.

Why should I ? I care less about that lady nor McDo.

I have done retail several times myself and hated it each time.

You can't actually get third-degree burns from "190ºF water." That degree of injury is where your skin is literally destroyed.

Every morning, I heat water in a teakettle while grinding coffee beans by hand(!) in my cast-iron grinder. The "sweet spot," which I can actually hear, is "200ºF." Just below boiling. I then pour the hot water through my Chemex and enjoy. Well, every now and then I have poured some coffee on myself. (Ouch!) But I never called for a lawyer.

According to the US Consumer Product Safety Commission most adults will suffer a third degree burn with a 2 second exposure of 150 Degree F water. Most hot water scalding injuries and deaths happen to infants and the elderly and since older adults have thin skin there would be no doubt she needed skin grafts.

I worked retail for about a year and a half as a second job until my first job moved to a location that made having the second job impossible. It was mostly okay (and I liked my coworkers, except for one, who was a selfish jerk).

I found out that 98% of the public is okay or more than okay, but 2% have you down at Lowe's checking out the axe display.

As for the MacDonald's coffee suit, if you look at all the facts, the customer was clearly in the right.