Can't set-up SLED 10 official updates

melbob · 09-25-2006, 07:04 AM

Trying to register & update SLED 10 through "Novell Customer Center Configuration" I get this message "Could not add https://update.novell.com This service type requires a network connection, but none is present".

This is a single computer, connected to the internet by a dial-up external modem.

Can someone help? Have searched/googled for answer but no luck.

MassDosage · 09-25-2006, 09:49 AM

Can you access other websites? i.e. is your network connection known to be working? If so, what happens if you try go to that URL in a web browser?

melbob · 09-26-2006, 12:16 AM

Yes, I can access web sites. So I guess I have a network connection via an external modem, however SLED 10 does not seem to recognize it. It advises that I have no network.

Sled 10 is installed & I have an Novell account.

But I when I go through the "Novell Customer Center Configuration" to get access to the update server, I get the message "Could not add https://update.novell.com This service type requires a network connection, but none is present".