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boygenuis 10-26-2007 03:59 PM

Cannot connect to the Internet
 
I recently loaded SuSE 10.0 on my laptop, which is dual-booting XP, and when I attempt to connect to the Internet via Wireless and LAN, I get the message, "Cannot find page 'www.novell.com'." This also happens when I try to connect to other sites like Google or BlackwaterUSA.com and it only happens on the SuSE partition. I am, to put it gently, computer illiterate and have a strictly rudimentary knowledge of computer terms, so I may have to ask for lots of clarification. One more thing, SuSE reads my wireless adapter, a Linksys WUSB54G ver. 4, and says that the signal strength is good. What step in the installation process did I miss? If there are any other threads that cover this I'd appreciate a link.

Tinkster 10-26-2007 04:33 PM

Check whether the adapter has been assigned an IP address.
Open a terminal, do
ifconfig


If it has chances are that you don't have name resolution working.
In that case you'd need to edit /etc/resolv.conf and add your ISPs
nameserver(s)' ip addresses to it.

If it doesn't someone else will need to look at the wireless set-up ;}
with you because I don't use wireless at all.


Cheers,
Tink

boygenuis 10-26-2007 05:50 PM

Thanks, Tink! I'll give that a whirl and see what happens.

amitabhishek 10-27-2007 06:29 AM

I also faced similar issue in Suse. Goto YaSTand configure network first.Choose static IP config. Put the values such as gateway IP, PC IP,subnet mask etc. and first try to connect to the website of your service provider. Pls keep me posted on this.

boygenuis 10-27-2007 03:49 PM

Quote:

Originally Posted by amitabhishek (Post 2938523)
I also faced similar issue in Suse. Goto YaSTand configure network first.Choose static IP config. Put the values such as gateway IP, PC IP,subnet mask etc. and first try to connect to the website of your service provider. Pls keep me posted on this.

So, I tried that but I still don't get on the Internet. I can get SuSE to read my wireless adapter and also my Ethernet card, which I guess is a step in the right direction, however, when I plug directly into my router via Ethernet cable and also when I'm using my USB Wireless adapter, I get the same message of "The page www.novell.com cannot be found. Please check to make sure you have typed in the correct address." The same still happens with sites like google and yahoo and others. I'm trying to figure out a way to post what shows up when I type "ifconfig" or "iwconfig" in the Terminal. I'll get that here shortly, God willing. Thanks for all the feedback!

icedlightblue 10-27-2007 04:49 PM

is there a network manager in suse 10,if there is,set it to dhcp,save and restart your computer
.see if it works.

boygenuis 10-27-2007 06:22 PM

IcedLightBlue,
I get the same thing when I set it to DHCP. Eh? What can you do, I guess. The following is what my ifconfig and iwconfig commands return:

linux:~ # ifconfig
eth0 Link encap:Ethernet HWaddr 00:12:3F:F1:7C:54
inet addr:192.168.2.4 Bcast:192.168.2.255 Mask:255.255.255.0
inet6 addr: fe80::212:3fff:fef1:7c54/64 Scope:Link
UP BROADCAST MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:0 (0.0 b) TX bytes:0 (0.0 b)

lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:16436 Metric:1
RX packets:1331 errors:0 dropped:0 overruns:0 frame:0
TX packets:1331 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:0
RX bytes:134212 (131.0 Kb) TX bytes:134212 (131.0 Kb)

rausb0 Link encap:Ethernet HWaddr 00:0C:41:69:FD:5A
inet addr:192.168.2.5 Bcast:192.168.2.255 Mask:255.255.255.0
inet6 addr: fe80::20c:41ff:fe69:fd5a/64 Scope:Link
UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
RX packets:0 errors:0 dropped:0 overruns:0 frame:0
TX packets:0 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueuelen:1000
RX bytes:1115680 (1.0 Mb) TX bytes:267570 (261.2 Kb)

linux:~ # iwconfig
lo no wireless extensions.

sit0 no wireless extensions.

eth0 no wireless extensions.

rausb0 RT2500USB WLAN ESSID:"linksys"
Mode:Managed Frequency=2.412 GHz Bit Rate=11 Mb/s
RTS thr:off Fragment thr:off
Encryption key:off
Link Quality=0/70 Signal level:-79 dBm Noise level:-195 dBm
Rx invalid nwid:0 Rx invalid crypt:0 Rx invalid frag:0
Tx excessive retries:0 Invalid misc:0 Missed beacon:0

Can anyone make more sense out of this than I can?

icedlightblue 10-27-2007 07:06 PM

ok, you see on the first paragragh,in the begining where it says inet addr,that's your ip and where it says mask,that's your mask address.You will need them to connect to the internet.But I think if it's detected,it detected your modem and,you can go on the internet.

I had this problem yesterday,what I did was on my xfce 4 desktop I went to the settings manager
and went to network settings,then set my modem to dhcp,saved,restarted my computer and it worked.Man,I was afraid that my grandmother was going to kill me

Tinkster 10-27-2007 07:23 PM

Quote:

Originally Posted by boygenuis (Post 2939137)
IcedLightBlue,
I get the same thing when I set it to DHCP. Eh? What can you do, I guess. The following is what my ifconfig and iwconfig commands return:


Can anyone make more sense out of this than I can?

The ifconfig output looks quite sane.

Did you check /etc/resolv.conf as I suggested in my first
reply? What does it look like? And which dhcp-client is
running on your system?
ps-ef | grep dhcp



Cheers,
Tink

boygenuis 10-29-2007 12:57 PM

IcedLight,
I'm not exactly sure what the xfce4 desktop is. Is that a command that I'm running in the Terminal? I'm glad your Grandmother didn't kill you. I mean, how would I get help otherwise?

Tink,
You are a god among men. Thank you. I'll check those two commands and see what pops out.

boygenuis 10-30-2007 12:10 PM

When I type in the /etc/resolv.conf command, it replies that my permissions are denied. When I type in ps-ef|grep dhcp, I am told that the command "ps-ef" is not found. Does that tell anyone anything? Is there some way to use that Live CD as a repair disk as well?

tedpottel 10-30-2007 12:14 PM

sorry, i wish I had some info to help

Tinkster 10-30-2007 12:30 PM

Quote:

Originally Posted by boygenuis (Post 2942357)
When I type in the /etc/resolv.conf command, it replies that my permissions are denied. When I type in ps-ef|grep dhcp, I am told that the command "ps-ef" is not found. Does that tell anyone anything? Is there some way to use that Live CD as a repair disk as well?


It's not a command - it's a text-file.

cat /etc/resolv.conf

And that's not
ps-ef
it's
ps -ef
with a space in between.


Cheers,
Tink

boygenuis 10-31-2007 01:33 PM

So, I think this is the info you asked me to find.

linux:~ # ps -ef|grep dhcp
root 7506 7477 0 12:05 pts/0 00:00:00 grep dhcp
linux:~ # ps -ef | grep dhcp
root 7518 7477 0 12:05 pts/0 00:00:00 grep dhcp
linux:~ # more /etc/resolv.conf
domain site
linux:~ # find /etc/resolv.cong
find: /etc/resolv.cong: No such file or directory
linux:~ # find /etc/resolv.conf
/etc/resolv.conf

Umm, when I open Firefox I can at least get to my Router's webpage, which I'm taking as a step in the right direction, I'm connected via ethernet cable, and I have my settings on dhcp...oh, and even when I typed in the /etc/resolv.conf in the browser window I get the message "domain site." I thought it meant I could access it via the web, clearly I am mistaken. What wisdom can you impart on me?

Tinkster 10-31-2007 03:34 PM

Ok ... maybe my grep was too restrictive ...

Code:

ps -ef | egrep "(dh|pump)"
Anyway, whichever client you're using - it doesn't update resolv.conf,
which is why you can't browse anything by name.

Try http://64.179.4.146



Cheers,
Tink


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