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Linux - Laptop and Netbook Having a problem installing or configuring Linux on your laptop? Need help running Linux on your netbook? This forum is for you. This forum is for any topics relating to Linux and either traditional laptops or netbooks (such as the Asus EEE PC, Everex CloudBook or MSI Wind).

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Old 11-30-2020, 11:25 AM   #1
llewellen
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Systemctl suspend - Won't Wake


When I run systemctl suspend, the screen goes black but the keyboard backlight stays on with the CapsLock keylight blinking. Press the power button and the system will not wake.

This issue has been reported numerous times in various ways, here and on other forums and distros, but I can't find a definite answer and fix. The responses seem to be "maybe this" or "try this" but nothing definite.

If someone is willing to tackle this, please tell me which commands to run and report back here. These are the basic parameters:

ArchLabs 2020.11.04 > Openbox 3.6.1-7
Dell Inspiron 13 7000
kernel = 5.4.79-1 lts
CPU = Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
graphics = Intel Corporation UHD Graphics 620 (rev 07)sys

systemctl list-unit-files --type=service shows suspend.service, hybrid-sleep.service and hibernate.service are "static"

Last edited by llewellen; 11-30-2020 at 11:29 AM.
 
Old 11-30-2020, 12:34 PM   #2
teckk
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Anything in the journal?
Code:
man journalctl
A few things to check.
Code:
cat /proc/acpi/wakeup
lsusb
Fast boot enabled?

https://wiki.archlinux.org/index.php..._and_hibernate
https://wiki.archlinux.org/index.php/Uswsusp
https://wiki.archlinux.org/index.php...#Fast_Start-Up
https://wiki.archlinux.org/index.php...fy_wake_events
https://wiki.archlinux.org/index.php...ith_USB_device

Last edited by teckk; 11-30-2020 at 12:35 PM.
 
Old 11-30-2020, 01:04 PM   #3
llewellen
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Code:
[drew@archlabs-drew ~]$ journalctl --unit=suspend
-- Logs begin at Mon 2020-11-23 16:19:28 PST, end at Mon 2020-11-30 10:59:36 PST. --
-- No entries --
[drew@archlabs-drew ~]$ cat /proc/acpi/wakeup
Device	S-stateStatus   Sysfs node
RP09	  S4	*disabled
PXSX	  S4	*disabled
RP10	  S4	*disabled
PXSX	  S4	*disabled
RP11	  S4	*disabled
PXSX	  S4	*disabled
RP12	  S4	*disabled
PXSX	  S4	*disabled
RP13	  S4	*disabled
PXSX	  S4	*disabled
RP01	  S4	*disabled
PXSX	  S4	*disabled
PEGP	  S4	*disabled
RP02	  S4	*disabled
PXSX	  S4	*disabled
RP03	  S4	*disabled
PXSX	  S4	*disabled
RP04	  S4	*disabled
PXSX	  S4	*disabled
RP05	  S4	*disabled
PXSX	  S4	*disabled
RP06	  S4	*enabled   pci:0000:00:1c.0
PXSX	  S4	*disabled  pci:0000:01:00.0
RP07	  S4	*disabled
PXSX	  S4	*disabled
RP08	  S4	*disabled
PXSX	  S4	*disabled
RP17	  S4	*disabled
PXSX	  S4	*disabled
RP18	  S4	*disabled
PXSX	  S4	*disabled
RP19	  S4	*disabled
PXSX	  S4	*disabled
RP20	  S4	*disabled
PXSX	  S4	*disabled
RP21	  S4	*disabled
PXSX	  S4	*disabled
RP22	  S4	*disabled
PXSX	  S4	*disabled
RP23	  S4	*disabled
PXSX	  S4	*disabled
RP24	  S4	*disabled
PXSX	  S4	*disabled
RP14	  S4	*disabled
PXSX	  S4	*disabled
RP15	  S4	*disabled
PXSX	  S4	*disabled
RP16	  S4	*disabled
PXSX	  S4	*disabled
GLAN	  S4	*disabled
XHC	  S4	*enabled   pci:0000:00:14.0
XDCI	  S4	*disabled
HDAS	  S4	*disabled  pci:0000:00:1f.3
LID0	  S3	*enabled   platform:PNP0C0D:00
PBTN	  S3	*enabled   platform:PNP0C0C:00
[drew@archlabs-drew ~]$ lsusb
Bus 002 Device 002: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 04f3:0c01 Elan Microelectronics Corp. ELAN:Fingerprint
Bus 001 Device 003: ID 8087:0a2a Intel Corp. Bluetooth wireless interface
Bus 001 Device 002: ID 0c45:6715 Microdia Integrated_Webcam_HD
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
[drew@archlabs-drew ~]$
 
Old 11-30-2020, 01:07 PM   #4
llewellen
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This now has me completely puzzled. Before running journalctl unit=suspend I tried systemctl suspend again and it worked correctly. To double-check it, I ran it again and the old problem occurred again - not total shutdown and won't wake up.
 
Old 11-30-2020, 01:08 PM   #5
llewellen
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Regarding "fast boot enabled" please tell me which commands to run and report.
 
Old 12-02-2020, 01:29 PM   #6
business_kid
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Quote:
Originally Posted by llewellen View Post
Regarding "fast boot enabled" please tell me which commands to run and report.
Have you read the links in post#2? That's probably what you need.
 
Old 12-02-2020, 02:05 PM   #7
llewellen
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Quote:
Originally Posted by business_kid View Post
Have you read the links in post#2? That's probably what you need.
Yes I have read those links but if the solution is there, I'm not knowledgeable enough to comprehend it
 
Old 12-03-2020, 12:45 AM   #8
ondoho
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Quote:
Originally Posted by llewellen View Post
Yes I have read those links but if the solution is there, I'm not knowledgeable enough to comprehend it
You might want to try Ubuntu or Pop_OS instead if you need that much hand-holding.
 
  


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