mint doesn't respond to touchpad buttons

rhubarbdog · 12-13-2019, 11:54 PM

my laptop has a touchpad with 2 buttons. They're kind of discrete and probably an afterthought.
How does the device mouse present itself to the kernel and windowing system?
What I hope to achieve with a bit of help is to say boot up, edit a mouse property file and re start gnome and have a fully working mouse.

ferrari · 12-14-2019, 12:37 AM

This command will list the detected input devices and respective features...

Code:

sudo libinput list-devices

Which version of Linux Mint? Gnome Wayland or Xorg session?

ferrari · 12-14-2019, 12:46 AM

BTW, from a kernel perspective input device information can filtered from kernel messaging using

Code:

dmesg |grep input

but really it is the userland libinput library that dictates how a given input device is handled (with Wayland and Xorg graphical environments).

rhubarbdog · 12-14-2019, 03:07 AM

I think it's gnome i'm using the MATE desktop on mint version 19.2

ferrari · 12-14-2019, 03:33 AM

Ok, and can you run the command given?

rhubarbdog · 12-14-2019, 03:58 AM

yes I did it listed all input devices at boot up but was mainly full of incomplete reply from touchpad commands.

do you want to see results as i'm having to use window 10 for the internet as i'm unable to use firefox with tap to click switched on

ferrari · 12-14-2019, 04:19 AM

Yes, save it to a text file and transfer to a memory stick. Then post the output block pertaining to the touchpad device via the Windows environment.

rhubarbdog · 12-14-2019, 04:36 AM

hi ive attached the dmesg output as a text file

ferrari · 12-14-2019, 03:06 PM

Ok, to save others from having to download a text file I've captured the relevant dmesg output here....

Code:

[    7.736532] input: HTIX5288:00 0911:5288 Touchpad as /devices/pci0000:00/0000:00:17.3/i2c_designware.7/i2c-12/i2c-HTIX5288:00/0018:0911:5288.0001/input/input8
[    7.736645] hid-multitouch 0018:0911:5288.0001: input,hidraw0: I2C HID v1.00 Mouse [HTIX5288:00 0911:5288] on i2c-HTIX5288:00

then many entries like this

Code:

[   30.075483] i2c_hid i2c-HTIX5288:00: i2c_hid_get_input: incomplete report (32/2819)
[   30.089114] i2c_hid i2c-HTIX5288:00: i2c_hid_get_input: incomplete report (32/2819)
[   30.203958] i2c_hid i2c-HTIX5288:00: i2c_hid_get_input: incomplete report (32/1024)
[   30.333038] i2c_hid i2c-HTIX5288:00: i2c_hid_get_input: incomplete report (32/32000)
[   30.343123] i2c_hid i2c-HTIX5288:00: i2c_hid_get_input: incomplete report (32/4328)

That does indicate that the driver has a problem with the device, and it may be that a bug report is required to help resolve it. There may already be an existing report. When I search ' i2c_hid i2c-HTIX5288:00: i2c_hid_get_input: incomplete report' online I get a lot of hits with other touchpad hardware presenting similar issues.