Hi Forum

I just purchased two 64 gb flash drive and cannot mount...

this is the message I received:


Unable to access 67 GB volume

Error mounting /dev/sdci at /media/paulbeerwort/Dc79-Co2: Command-line `mount -t "exfat" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,iocharset=utf8,namecase=0,errors=remount-ro,umask=0077" "/dev/sdc" "/media/paulbeerwort/DC79-1Co2"' exited with non-zero exit status 32: mount: unknown filesystem type 'exfat'

I use deepin linux any help is appreciated.

Thank you paulofeastman

Do you have exfat-utils and exfat-fuse installed?

I have half windows 10 and deepin on this computer...all my other flash drives I have no problems with them.

I don't anything about the above installations.


Thank you for you help

paulofeastman

Typically flash drives over 32GB are formatted as exFAT and smaller drives are FAT32. If this is your first time using a large flash drive with linux then you would not of seen this problem previously.

sudo apt-get install exfat-fuse exfat-utils

If you don't know anything about them, then you probably don't have them installed. That would be why that drive doesn't work, since you don't have the utilities to access exfat partitions installed. Install them, and then you should be able to access.

Hi Timothy

Wow! this is greek to me...how do I install all this do I install all? or just one...where do I go to get installation?

Thank you

paulofeastman

I've never used deepin, so I don't know if they provide a pretty gui to install software, if so, you can use that. If not, from a terminal AS ROOT or if deepin uses sudo I don't believe a reboot would be required after installing since it's fuse drivers and they're loaded as necessary, but I'd probably reboot anyway.

BTW - with extremely limited knowledge of linux, deepin might not be the best choice. While pretty, it's based on Debians unstable branch, which is known for having things break. Not that if you like it you shouldn't use it, but just be forewarned you might have a bit of a initiation by fire in learning linux when things break.

Hi Timothy

Thank you for your help...it didn't work...I was talking to a friend who introduced me to ubuntu years ago and then she tried deepin...now she is back with ubuntu...April 21 will be the new version...I think I will go back to ubuntu. Do you use ubuntu?


Thanks paulofeastman

No, I actually use base Debian, and sometimes will use the "unstable" branch, but I've been running it so long that I'm ok with something breaking, and can usually repair it myself anymore due to how many times it's happened.

I did find an earlier announcement that indicated deepin supports exfat read/write. I'm not real familiar with deepin. What version are you running?

If you do not intend to write files larger than 4GB you can always reformat as FAT32.

Or just format it as NTFS.

Even better...

I am running 14'1 I believe of deepin...I am waiting till April 21 to install the new ubuntu version...

how do you reformat Fat 32 or NTFS?

thank you for your help

paulofeastman

Make sure you use the correct device ID for the flash drive.

mkfs.vfat -s 16 -F 32 /dev/sdc1

Assuming ntfsprogs are installed:

mkntfs /dev/sdc1

Michaelk,

Thank you I will have to look into this...

paulofeastman