Upgrading from 4.04 to 5.04. Locks me out, then I restart. Code 0x00007f00

I have another os with tails on it. I can access the files on my SSD if that helps were the primary os is on.



Showing terminal with other stuff

http://m.imgur.com/xVdxt10

Thanks!!!

kernel panic...

what are you trying to do?
install ubuntu 15.04 from a usb stick?

can you boot tails, from a usb stick, without any problems? that would be good news, means there's no hardware problem.

can you get into the grub menu during early boot? iirc, you have to hold down the shift key until you get something like this.
once you get that, try to boot into recovery.
or enter 'e', then add "nomodeset" to the command line.
then you have to report back how that went.

we will also need information about your hardware.
exact model, and graphic card if you can.

No im not trying to upgrade from a usb...

Yeah! Tail boots perfectly fine from a Usb.
Interesting thing happens when I go to recovery operations it shows like two os to boot from. http://imgur.com/HKbS75y

same thing happens when I boot from both recovery options
The 0x00007foo error

and for showing you the specs of my laptop, where can I find that file? also the file for the full terminal thingy before boot. Will that help you?

Thanks for getting back to me so soon!!!

I found the specs of my laptop from an another post of mine...

processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 58
model name : Intel(R) Core(TM) i5-3337U CPU @ 1.80GHz
stepping : 9
microcode : 0x13
cpu MHz : 800.015
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 13
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm ida arat epb pln pts dtherm tpr_shadow vnmi flexpriority ept vpid fsgsbase smep erms xsaveopt
bugs :
bogomips : 3591.47
clflush size : 64
cache_alignment : 64
address sizes : 36 bits physical, 48 bits virtual
power management:

so this kernel panic happens every time you boot from hard drive, but not with a live usb?
what have you done, when exactly did it start happening?
how long have you been using ubuntu onthis machine, before the error?

the screen in your screenshot is perfectly normal.
press 'e' while in that screen (without the quotes).
should bring you to a command line. move the cursor towards the very end (it goes across several lines, so keep holding down the right arrow all the way til the end) then add 'nomodeset'.
there's a few other things you can try to add and/or remove there, but i'm not so handy with it.
you could post that complete line here, it just might help a little.

from the specs you posted (not really what i was hoping for) and from your screenshots i'd say it's a sony vaio laptop with intel processor, maybe 3 years old. i don't see any particular problem there, but searching "ubuntu kernel panic 0x00007f00" does bring up some results.

http://imgur.com/a/K4jQP (order of pics happen from bottom to top)

Yes from what I provided before your right. My laptop is about 3 years old. And I've been running Linux for about less then a week

god, i'm sorry.
you actually have to append "nomodeset" to the line that starts with linux, after $vt_handoff.

but as i said before, i don't see that that would solve or even help.

my guess is that something went horribly wrong during that update, like battery died or internet connection failed or you accidentally killed the update process...

try nomodeset, by all means, but if you still get a kernel panic and if you've been using it for less than a week and if you don't have any important personal files on it, i guess a reinstall is the simplest and fastest solution.

we are willing to assist with that.

I guess that's the best solution... Good thing I didn't put my backup on yet!!!

Okay I'm redownloading it...

Kinda ironic how I'm using tails to do this... Haha

Do you recommend that I verify the iso image using a hash thingy?

Originally Posted by Agirlneedshelp!!! Do you recommend that I verify the iso image using a hash thingy?

it's good to check checksums to make sure your download hasn't gone wrong.

strangely, ubuntu.com don't provide checksums on their pages, one has to click through to "nearest mirror" from here:
http://www.ubuntu.com/download/alternative-downloads

so, for example:
for http://de.releases.ubuntu.com/15.04/...ktop-amd64.iso
the checksum is the first one in this file
http://de.releases.ubuntu.com/15.04/MD5SUMS

and you check it with

md5sum ubuntu-15.04-desktop-amd64.iso

on the finished download.

better luck this time!