Hello,

I have a question about the sun cobalt qube 3 it runs linux 2.2 on it and we use it as an email server where we work. Everybody has outlook 2003 installed on there machines and recently we have been repeatedly gettingg problems with people getting the message [SYS/PERM] Unable to process From lines (envelopes), change recognition modes or check for corrupted mail drop. At first we just deleted there mail drop file and created a new one. But that is starting to get repetitive. So then we made sure everyone was archiving there emails and the server timeouts were above 3 minutes in outlook. But could there be another cause for this problem though?

Thank you

Could be a variety of problems, what mail agent are you using for smtp and what is outlook receiving mail via (pop/imap)? How large are the boxes that run into this issue and is the drive perhaps filling?

Hi,

The boxes that this problem is happening on are heavy email users with 300 to 600 MB boxes. Outlook is receiving via POP. The normal size boxes are 100MB, but those boxes are for light email users. I am not sure what mail agent it is running, but the box runs off of a Linux 2.2 kernel.

Thanks

First off, those machines are fossils! I can't believe any shop would still use them in production.

Your error is an application error, not a kernel error, so it has nothing to do with Linux. You'd need to check with the vendors.

Have you ever replaced the drives in those machines? It's entirely possible the physical media is failing and causing corruptions.

Can you give us the result of these commands:

ps -aux (if that errors try: ps -ef)
df -k
cat /etc/*{ersion,elease}

Without knowing what daemons we're dealing with it's going to be hard to diagnose any particular issue.

The first command should give us some information on what daemons are running on the system itself, the second command should give us an idea of how your drive space is looking. The last one should tell us what version of linux you're running on it.