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Old 05-15-2024, 09:54 PM   #1
borgward
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Mic Not Recognized


Has anyone had this problem w/Google Voice?:

Linuxmint 21.3, Firefox 126.0. Voice is allowed access to mic in Firefox settings. Under the headset icon, built-in stereo analog stereo is selected. Also tried monitor of built-in stereo analog stereo. I get no response speaking into mic. The Voice ... icon does not change to .I. icon when speaking which indicates google voice not accessing mic. Also get popup saying mic not recognized.

Other programs on my computer do respond to mic input. PulseAudio Volume Control also shows reaction to mic input.

Ran Firefox in troubleshoot mode with same results.

Google suggests installing Chrome (has many reports of the same problem)
 
Old 05-16-2024, 02:39 PM   #2
borgward
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Should I re install Firefox?
I booted up my old laptop which has same Linuxmint and Firefox version as my desktop computer. Voice worked on it. Recognized the mic. Firefox is installed on both computers as System Package. Went through both Firefox and Google voice settings and saw they were identical.
 
Old 05-16-2024, 05:24 PM   #3
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Please show us the current profile:

Code:
pactl list cards
*You might want to compare with the the other machine's settings.
 
Old 05-16-2024, 05:59 PM   #4
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Desktop:

tom@tom-iMac:~$ pactl list cards
Card #0
Name: alsa_card.pci-0000_01_00.1
Driver: module-alsa-card.c
Owner Module: 7
Properties:
alsa.card = "1"
alsa.card_name = "HDA ATI HDMI"
alsa.long_card_name = "HDA ATI HDMI at 0xa8840000 irq 51"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:01:00.1"
sysfs.path = "/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1"
device.bus = "pci"
device.vendor.id = "1002"
device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
device.product.id = "aa90"
device.product.name = "Turks HDMI Audio [Radeon HD 6500/6600 / 6700M Series]"
device.string = "1"
device.description = "Turks HDMI Audio [Radeon HD 6500/6600 / 6700M Series]"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
Profiles:
output:hdmi-stereo: Digital Stereo (HDMI) Output (sinks: 1, sources: 0, priority: 5900, available: no)
output:hdmi-surround: Digital Surround 5.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
output:hdmi-surround71: Digital Surround 7.1 (HDMI) Output (sinks: 1, sources: 0, priority: 800, available: no)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: off
Ports:
hdmi-output-0: HDMI / DisplayPort (type: HDMI, priority: 5900, latency offset: 0 usec, not available)
Properties:
device.icon_name = "video-display"
Part of profile(s): output:hdmi-stereo, output:hdmi-surround, output:hdmi-surround71

Card #1
Name: alsa_card.pci-0000_00_1b.0
Driver: module-alsa-card.c
Owner Module: 8
Properties:
alsa.card = "0"
alsa.card_name = "HDA Intel PCH"
alsa.long_card_name = "HDA Intel PCH at 0xa8900000 irq 50"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:1b.0"
sysfs.path = "/devices/pci0000:00/0000:00:1b.0/sound/card0"
device.bus = "pci"
device.vendor.id = "8086"
device.vendor.name = "Intel Corporation"
device.product.id = "1c20"
device.product.name = "6 Series/C200 Series Chipset Family High Definition Audio Controller (Apple MacBookPro8,2 [Core i7, 15", 2011])"
device.form_factor = "internal"
device.string = "0"
device.description = "Built-in Audio"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
Profiles:
input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 32833, available: yes)
input:iec958-stereo: Digital Stereo (IEC958) Input (sinks: 0, sources: 1, priority: 32823, available: yes)
output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 39333, available: yes)
output:analog-stereo+input:iec958-stereo: Analog Stereo Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 39323, available: yes)
output:analog-surround-21: Analog Surround 2.1 Output (sinks: 1, sources: 0, priority: 1300, available: no)
output:analog-surround-21+input:analog-stereo: Analog Surround 2.1 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1365, available: yes)
output:analog-surround-21+input:iec958-stereo: Analog Surround 2.1 Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 1355, available: yes)
output:analog-surround-40: Analog Surround 4.0 Output (sinks: 1, sources: 0, priority: 1200, available: no)
output:analog-surround-40+input:analog-stereo: Analog Surround 4.0 Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 1265, available: yes)
output:analog-surround-40+input:iec958-stereo: Analog Surround 4.0 Output + Digital Stereo (IEC958) Input (sinks: 1, sources: 1, priority: 1255, available: yes)
output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 38268, available: yes)
output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 38333, available: yes)
output:iec958-stereo+input:iec958-stereo: Digital Stereo Duplex (IEC958) (sinks: 1, sources: 1, priority: 38323, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: output:analog-stereo+input:analog-stereo
Ports:
analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, availability unknown)
Properties:
device.icon_name = "audio-input-microphone"
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:iec958-stereo+input:analog-stereo
analog-input-linein: Line In (type: Line, priority: 8100, latency offset: 0 usec, not available)
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-surround-21+input:analog-stereo, output:analog-surround-40+input:analog-stereo, output:iec958-stereo+input:analog-stereo
iec958-stereo-input: Digital Input (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
Part of profile(s): input:iec958-stereo, output:analog-stereo+input:iec958-stereo, output:analog-surround-21+input:iec958-stereo, output:analog-surround-40+input:iec958-stereo, output:iec958-stereo+input:iec958-stereo
analog-output-speaker: Speakers (type: Speaker, priority: 10000, latency offset: 0 usec, not available)
Properties:
device.icon_name = "audio-speakers"
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-stereo+input:iec958-stereo, output:analog-surround-21, output:analog-surround-21+input:analog-stereo, output:analog-surround-21+input:iec958-stereo, output:analog-surround-40, output:analog-surround-40+input:analog-stereo, output:analog-surround-40+input:iec958-stereo
analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, available)
Properties:
device.icon_name = "audio-headphones"
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo, output:analog-stereo+input:iec958-stereo
iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo, output:iec958-stereo+input:iec958-stereo


Laptop:

tom@tom-Inspiron-1521:~$ pactl list cards
Card #0
Name: alsa_card.pci-0000_00_14.2
Driver: module-alsa-card.c
Owner Module: 7
Properties:
alsa.card = "0"
alsa.card_name = "HDA ATI SB"
alsa.long_card_name = "HDA ATI SB at 0xfebfc000 irq 16"
alsa.driver_name = "snd_hda_intel"
device.bus_path = "pci-0000:00:14.2"
sysfs.path = "/devices/pci0000:00/0000:00:14.2/sound/card0"
device.bus = "pci"
device.vendor.id = "1002"
device.vendor.name = "Advanced Micro Devices, Inc. [AMD/ATI]"
device.product.id = "4383"
device.product.name = "SBx00 Azalia (Intel HDA)"
device.form_factor = "internal"
device.string = "0"
device.description = "Built-in Audio"
module-udev-detect.discovered = "1"
device.icon_name = "audio-card-pci"
Profiles:
input:analog-stereo: Analog Stereo Input (sinks: 0, sources: 1, priority: 32833, available: yes)
output:analog-stereo: Analog Stereo Output (sinks: 1, sources: 0, priority: 39268, available: yes)
output:analog-stereo+input:analog-stereo: Analog Stereo Duplex (sinks: 1, sources: 1, priority: 39333, available: yes)
output:iec958-stereo: Digital Stereo (IEC958) Output (sinks: 1, sources: 0, priority: 38268, available: yes)
output:iec958-stereo+input:analog-stereo: Digital Stereo (IEC958) Output + Analog Stereo Input (sinks: 1, sources: 1, priority: 38333, available: yes)
off: Off (sinks: 0, sources: 0, priority: 0, available: yes)
Active Profile: output:analog-stereo+input:analog-stereo
Ports:
analog-input-internal-mic: Internal Microphone (type: Mic, priority: 8900, latency offset: 0 usec, availability unknown)
Properties:
device.icon_name = "audio-input-microphone"
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo
analog-input-mic: Microphone (type: Mic, priority: 8700, latency offset: 0 usec, not available)
Properties:
device.icon_name = "audio-input-microphone"
Part of profile(s): input:analog-stereo, output:analog-stereo+input:analog-stereo, output:iec958-stereo+input:analog-stereo
analog-output-speaker: Speakers (type: Speaker, priority: 10000, latency offset: 0 usec, availability unknown)
Properties:
device.icon_name = "audio-speakers"
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
analog-output-headphones: Headphones (type: Headphones, priority: 9900, latency offset: 0 usec, not available)
Properties:
device.icon_name = "audio-headphones"
Part of profile(s): output:analog-stereo, output:analog-stereo+input:analog-stereo
iec958-stereo-output: Digital Output (S/PDIF) (type: SPDIF, priority: 0, latency offset: 0 usec, availability unknown)
Part of profile(s): output:iec958-stereo, output:iec958-stereo+input:analog-stereo
tom@tom-Inspiron-1521:~$

Pretty sure Google Voice used to be able to access the desktops mic.
 
Old 05-16-2024, 06:19 PM   #5
ferrari
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Hmmmm.... that seems to check out ok. From firefox, navigate to 'about:support' and check the 'Media' section. What is shown listed under 'Input Devices'? Also, confirm that the 'Audio Backend' is reporting 'pulse-rust'.
 
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Old 05-16-2024, 06:36 PM   #6
ferrari
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Just in case this problem is particular to Google Voice. Try testing your mic using

https://mictests.com/

Let us know how that goes.
 
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Old 05-16-2024, 06:42 PM   #7
ferrari
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One final thought: check that it is not an extension problem? Compare the desktop and laptop firefox extensions.
 
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Old 05-16-2024, 07:27 PM   #8
borgward
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mictest.com test did not recognize sound from Desktops mic. Applications do, and I can record sound from it. Mictest.com did recognize sound from mic in my laptop.
firefox extensions same on both computers. Only extension running is NoScript. I did disable Adblock Plus on the Desktop.
 
Old 05-16-2024, 08:06 PM   #9
ferrari
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Ok, thanks for that information. That's helped eliminate some things from this inquiry.
 
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Old 05-16-2024, 08:49 PM   #10
ferrari
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Can you confirm
Code:
'about:preferences#privacy' > Permissions > Microphone > Settings...
shows nothing unexpected?

Last edited by ferrari; 05-16-2024 at 08:51 PM.
 
Old 05-16-2024, 09:00 PM   #11
ferrari
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FWIW, a similar thread...

https://forums.linuxmint.com/viewtopic.php?t=403356
 
Old 05-16-2024, 09:00 PM   #12
borgward
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https://voice.google.com - Allow
Block new requests asking to access your microphone - not checked
 
Old 05-16-2024, 09:05 PM   #13
ferrari
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Let's see what others can advise here (but do check the Linux Mint thread I linked to just in case).
 
Old 05-16-2024, 09:12 PM   #14
borgward
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Ok Will wait for others. Going through the link you sent me. So far looks like his mic not working at all. My mic works, just not with Firefox/Google Voice. Maybe there is some other internet thing that takes mic input that I could try. If mic works with other internet thing then problem is w/Voice.
 
Old 05-16-2024, 09:16 PM   #15
ferrari
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Quote:
Originally Posted by borgward View Post
Ok Will wait for others. Going through the link you sent me. So far looks like his mic not working at all. My mic works, just not with Firefox/Google Voice. Maybe there is some other internet thing that takes mic input that I could try. If mic works with other internet thing then problem is w/Voice.
You reported that the online mic test failed as well. You could try a different browser perhaps?
 
  


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