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I don't believe that model will work for most home users. To home users, that model is the equivalent of a store policy that nobody can buy a computer unless they also buy a service contract. To home users this model is vendor lock-in. Yet I envision a corollary model that would be more palatable for home users. A fixed fee for installation and migration of data and the fee includes, for example, 2 hours of support time. Sell that approach as a package. Another approach is to offer optional service contracts. A challenge with this approach is the provider needs to work as efficiently as possible to make a profit because service contracts tend to be fixed fee. Offering such contracts is a game of numbers with the presumption that most people will never ask for help. Many business people more than likely expect to buy a support or service contract, perhaps even demand such a contract, but home users don't. This is the "appliance" mentality. Home users expect the computer to "just work." I am well aware of the counter arguments against supporting "brain dead" home users. I have my own reservations about such support. At the moment those users remain a target audience we want to consider. Quote:
Conversely, to play devil's advocate, I envision some people with some computer knowledge to argue with me that if a Linux based system is that complicated as to require additional support contracts, that they then have no interest, and they might as well update to Windows 7 because they then would have no migration issues or learning curve. Despite many arguments against using Windows, XP did more or less "just work" for most people, especially at the home user level. Most home users are not tech savvy people. Generally, they brought a new computer home with Windows XP preinstalled. They pressed the power button and everything "just worked." They will expect the same thing with a Linux based system. I am not claiming Windows is without problems and challenges. There are just as many online forums for helping Windows users as Linux forums. Yet the overall perception by most people is the computer should "just work." This attitude is becoming more prevalent with the advent of smart phones and tablets. For me, a big concern with supporting Linux based computer systems is not the initial migration, or even conversion of user data, but peripherals. Primarily printers and scanners. Printers and scanners are not the best supported area with Linux based systems. I can't tell customers to just buy a supported printer or scanner. They will scoff and walk away. Separating system administration and system use is viable for certain types of customers but not all. :) |
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Hmm, I almost forgot..
http://www.pclinuxos.com/ is also something you might consider.. Again, I'm still pressing on about the actual use of Slackware.. On one hand, even XP is hard to install for normal day-to-day end-users and the most difficult cases in my last few years of free-lancing was exactly based upon people trying to do that the wrong way (the problem was that most of them did not know how to handle partitions or, if they throw that part, they didn't know to get proper drivers and ended up needing support after installing some weird program that searches for them automagically -- in exchange for a few malwares.. ) So, installing a modified version of Slackware and getting away with it might be a good idea.. But what happens when they start browsing and finding programs that they would like to try (most of them have precompiled .deb packages for Ubuntu or Debian.. or .rpm packages for SuSE.. on Slackware things are different) Also, even the stuff from SBO will not be available for them... Don't get me wrong, I love Slack.. I use it.. I would recommend it to someone that can pick up the phone if has any questions and neither of us mind (nor pay anything).. But to actual end-user customers that expect things to just work!? Nope.. Wouldn't do it.. Try to find and use the best tool for the job, Slackware just isn't in this situation, in my opinion.. |
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Another concern of mine, not addressed in my original post of this thread, is wide-scale software selection. While Slackware has a decent third party repository selection --- when combining the repositories of Eric, Niki, Robbie, Salix, Absolute, etc., the number of available packages still pales compared to other distros. A quick example is another thread I started. No such packages or build scripts exist for Slackware. In this particular example, the customer is a computer savvy person who uses Linux systems. Explaining that the packages do not exist won't fly, especially when the packages do exist for the specific distro he wants to use. Quote:
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Well, if you do decide to continue, please, if possible, share some of your work :)
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Technically, there is a complete suite of applications with graphical user interface for configuring Slackware.
It's called ALICE, is made up of no less than 10 applications, the installer is called YaLI and it supports three different distribution types for installation. It even has a graphical partitioner, in the style of GParted... It was developed by DARKSTAR Linux, in collaboration with two other distributions derived from Slackware, namely easys GNU/Linux and Bluewhite64 Linux, also its development was sponsored by a German company. As an interesting note, ALICE supported a Slackware x86_64, before the advent of Slackware64. True, now it 's at the level of Slackware 12.2, and ALICE is written in Qt3, which is now history... But its code is there, and ALICE/YaLI could be rewritten in Qt4 and updated to today technology. But at the level that is ALICE, this suite of applications is too complicated to be developed as a hobby. It takes at least a programmer in C/C++, connoisseur of Qt and Slackware, to work full time for maintaining and developing it. That's why it took the collaboration of three Linux distributions for its development... :hattip: The graphical tools are very nice, but them require a huge amount of skilled work, that make a must for someone to pay for them... ;) |
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I think it was Slackware 10.0 around there. I took the kde package manager and hacked it some to do slackpkg update that was years ago. it was kind of fun kept me busy for a while. It really was not the that great LOL.
I think Slacko Pup has done well keeping up with the puppy package manager for the Slackware programs. It really tries hard for dependencies. Plus the way for a simple interface to the gui. While back I did a base install of slackware 14.1 then ported many of the puppy no arch scripts and the desk top from slackbuilds. it was a super light system and had a lot of fun. I was amazed how easy it was to port the scripts to 64 bit system. |
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