Firefox 67 (Quantum) will not access the internet
Hello. I use Debian Stretch. I installed the latest Firefox from the Mozilla site (Quantum, version 67), rather than using the version that's packaged for Debian (Firefox-esr 60.7).
This morning Firefox stated it was updating, and then I was unable to access anything on the internet. I am able to access the internet with both the Konqueror browser and with Chromium (which I'm currently using). I have no idea why this is happening. If anyone has a suggestion, do please share. |
Do you have any kind firewall or anti-virus programs that could block Firefox from accessing the Internet?
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I have Gufw Firewall, version 17.04.1, installed and running. I turned it off, but that made no difference. And, I suspect if it was the firewall, that I wouldn't be able to access the web with any browser (which isn't the case).
I did notice something unusual about the addons. Beside all the active ones, I see a notation that says "ALLOWED IN PRIVATE WINDOWS" (see attached image). I tried opening Firefox in a private window, but this did not make a difference. |
Check the Network Settings within Firefox
Edit -> Preferences General scroll down to Network Settings. Settings... button Note: That change to add-ons is new with 67.0 per the message box at the top of that page. |
Interesting. Let's try installing Firefox NOT directly from Mozilla. Perhaps you could try this method?
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I am not running debian...but I fail to see how that would matter. (I could be wrong. It has happened :) ) Quote:
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Let's keep this thread on track.
mark_alfred, any updates? |
Well, I tried messing with the network settings, as suggested in a post above, and that didn't work. I think I'll simply try to get rid of Firefox Quantum, and go back to Firefox ESR from the Debian repository. The only reason I installed the new one was to get the Facebook Container addon, though really I don't think I need that addon (however, I quite like uMatrix, and hope to keep that going). I'm not sure how to remove Firefox Quantum, though. It's located at /usr/local/firefox, so maybe I can just remove that. Something I'll look at later (like tomorrow).
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There is a Facebook Container addon you can install. However, I'm not sure if it's strictly for Quantum. I didn't see anything on the page that said otherwise.
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Okay, I have made some progress. I restarted Firefox in Safe Mode, as suggested at the following Firefox internal site:
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about:support So, I'm now removing some of the old addons I had. I think I just had too much clutter. |
Cool. Starting from a barebones Firefox should help. It the issue originated from an addon, I wonder which one.
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Well, not from the ones I removed, apparently, since restarting Firefox in normal mode didn't work even after tossing a few of the addons. I then tried disabling all the addons and it still wouldn't work. It did work when I started it in safe mode, however. It must be something else. Well, I'll now try "Give Firefox a tune up Refresh Firefox...", since I can't figure out what to fix when it's in "safe mode".
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Hmm. So, I pressed "Refresh Firefox..." from the "about:support" page, and it refreshed everything, removing all the addons, and then it reinstalled all the addons (including those I had supposedly removed while it was in Safe Mode). So, it's working now and is back to how I had it, which, oddly, kinda creeps me out. Apparently I have a "Firefox Account", since there's a menu item on Firefox which says I have such an account (I can't recall creating it, though I must have at some point). Anyway, seems they know my exact setup. Regardless, it is now working. So, it's solved.
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