Hello again. This is the readout from the alsa diagnostic thing, I hope it helps. Here I tell you that once I did have sound running on this computer with ubuntu 14.04 but one day it just stopped. I googled various solutions but none worked so I went for a fresh install
which as you know makes not a whisper, not the internal speakers or the head phones. It did work once so I know it can again. This is the link, below is the output. http://www.alsa-project.org/db/?f=46...131744f6e6e5c5 Thanks ever so much for your patience and work. !!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Tue Jun 2 04:24:48 UTC 2015 !!Linux Distribution !!------------------ Ubuntu 14.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.2 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" !!DMI Information !!--------------- Manufacturer: Acer Product Name: Aspire E3-111 Product Version: V1.11 Firmware Version: V1.11 !!Kernel Information !!------------------ Kernel release: 3.16.0-38-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k3.16.0-38-generic Library version: 1.0.27.2 Utilities version: 1.0.27.2 !!Loaded ALSA modules !!------------------- snd_hda_intel !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- 0 [PCH ]: HDA-Intel - HDA Intel PCH HDA Intel PCH at 0x90910000 irq 108 !!PCI Soundcards installed in the system !!-------------------------------------- 00:1b.0 Audio device: Intel Corporation ValleyView High Definition Audio Controller (rev 0e) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1b.0 0403: 8086:0f04 (rev 0e) Subsystem: 1025:0860 !!Modprobe options (Sound related) !!-------------------------------- snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!Module: snd_hda_intel align_buffer_size : -1 bdl_pos_adj : 1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1 beep_mode : N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N,N enable : Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y,Y enable_msi : -1 id : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null) index : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1 jackpoll_ms : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 model : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null) patch : (null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(n ull),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(null),(nul l),(null),(null),(null) position_fix : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1 power_save : 1 power_save_controller : Y probe_mask : -1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1,-1 probe_only : 0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 single_cmd : N snoop : Y !!HDA-Intel Codec information !!--------------------------- --startcollapse-- Codec: Intel Valleyview2 HDMI Address: 2 AFG Function Id: 0x1 (unsol 0) Vendor Id: 0x80862882 Subsystem Id: 0x10250860 Revision Id: 0x100000 No Modem Function Group found Default PCM: N/A Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power: setting=UNKNOWN, actual=UNKNOWN, Error, Clock-stop-OK, Setting-reset Invalid AFG subtree --endcollapse-- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 2 Jun 1 22:47 /dev/snd/controlC0 crw-rw---- 1 root audio 116, 4 Jun 1 22:47 /dev/snd/hwC0D2 crw-rw---- 1 root audio 116, 3 Jun 1 23:18 /dev/snd/pcmC0D3p crw-rw---- 1 root audio 116, 1 Jun 1 22:47 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Jun 1 22:47 /dev/snd/timer /dev/snd/by-path: total 0 drwxr-xr-x 2 root root 60 Jun 1 22:47 . drwxr-xr-x 3 root root 160 Jun 1 22:47 .. lrwxrwxrwx 1 root root 12 Jun 1 22:47 pci-0000:00:1b.0 -> ../controlC0 !!Aplay/Arecord output !!-------------------- APLAY **** List of PLAYBACK Hardware Devices **** card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 0/1 Subdevice #0: subdevice #0 ARECORD **** List of CAPTURE Hardware Devices **** !!Amixer output !!------------- !!-------Mixer controls for card 0 [PCH] Card hw:0 'PCH'/'HDA Intel PCH at 0x90910000 irq 108' Mixer name : 'Intel Valleyview2 HDMI' Components : 'HDA:80862882,10250860,00100000' Controls : 7 Simple ctrls : 1 Simple mixer control 'IEC958',0 Capabilities: pswitch pswitch-joined Playback channels: Mono Mono: Playback [on] !!Alsactl output !!-------------- --startcollapse-- state.PCH { control.1 { iface CARD name 'HDMI/DP,pcm=3 Jack' value false comment { access read type BOOLEAN count 1 } } control.2 { iface MIXER name 'IEC958 Playback Con Mask' value '0fff00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000' comment { access read type IEC958 count 1 } } control.3 { iface MIXER name 'IEC958 Playback Pro Mask' value '0f0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000' comment { access read type IEC958 count 1 } } control.4 { iface MIXER name 'IEC958 Playback Default' value '048200020000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 00000000000000000000000000000000000000000000000000000' comment { access 'read write locked' type IEC958 count 1 } } control.5 { iface MIXER name 'IEC958 Playback Switch' value true comment { access 'read write' type BOOLEAN count 1 } } control.6 { iface PCM device 3 name ELD value '' comment { access 'read volatile' type BYTES count 0 } } control.7 { iface PCM device 3 name 'Playback Channel Map' value.0 3 value.1 4 value.2 0 value.3 0 value.4 0 value.5 0 value.6 0 value.7 0 comment { access 'read write' type INTEGER count 8 range '0 - 36' } } } --endcollapse-- !!All Loaded Modules !!------------------ Module ctr ccm rfcomm bnep binfmt_misc nls_iso8859_1 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core v4l2_common videodev media joydev hid_multitouch acer_wmi sparse_keymap dm_multipath snd_hda_codec_hdmi scsi_dh snd_hda_intel snd_hda_controller snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi intel_rapl intel_soc_dts_thermal intel_powerclamp coretemp kvm_intel kvm snd_seq snd_seq_device snd_timer arc4 ath9k snd ath9k_common ath9k_hw serio_raw ath mac80211 cfg80211 mei_txe lpc_ich shpchp soundcore ath3k mei btusb bluetooth 6lowpan_iphc intel_smartconnect dw_dmac dw_dmac_core i2c_hid int3403_thermal i2c_designware_platform i2c_designware_core spi_pxa2xx_platform pwm_lpss parport_pc mac_hid iosf_mbi ppdev lp parport xts gf128mul hid_logitech_dj usbhid hid dm_crypt uas usb_storage crct10dif_pclmul crc32_pclmul ghash_clmulni_intel cryptd r8169 mii i915 wmi video i2c_algo_bit drm_kms_helper drm ahci libahci !!Sysfs Files !!----------- /sys/class/sound/hwC0D2/init_pin_configs: 0x04 0x18560010 0x05 0x58560011 0x06 0x58560012 /sys/class/sound/hwC0D2/driver_pin_configs: /sys/class/sound/hwC0D2/user_pin_configs: /sys/class/sound/hwC0D2/init_verbs: /sys/class/sound/hwC0D2/hints: !!ALSA/HDA dmesg !!-------------- [ 61.335037] intel_rapl: Found RAPL domain core [ 61.402906] snd_hda_intel 0000:00:1b.0: irq 108 for MSI/MSI-X [ 61.438349] input: HDA Intel PCH HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:1b.0/sound/card0/input7 [ 61.438740] device-mapper: multipath: version 1.7.0 loaded -- [ 110.804651] FAT-fs (sdb1): Volume was not properly unmounted. Some data may be corrupt. Please run fsck. [ 1934.892372] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to polling mode: last cmd=0x205f0100 [ 1935.901168] snd_hda_intel 0000:00:1b.0: No response from codec, disabling MSI: last cmd=0x205f0100 [ 1936.909981] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to single_cmd mode: last cmd=0x205f0100 [ 2324.528114] azx_single_send_cmd: 42 callbacks suppressed |
Quote:
I wish I would have thought to ask this as now I don't know what could be causing the problem, unless it was an update or some other kind of software install or uninstall. Please disregard my previous post. :( Regards... |
Thanks again, this is the link to the alsa info.
http://www.alsa-project.org/db/?f=9c...7f05c37365630f I would also like you to know that once I had sound running on this computer with Ubuntu 14.04 installed but then it stopped. After many attempts to get it going again, googling for answers I gave up and re installed Ubuntu. So I know it can all work. Head phones don't work also. |
Some observations:
I note that power_save_controller is enabled and power_save (timeout) is set to 1 second Code:
power_save : 1 Code:
!!HDA-Intel Codec information Code:
State of AFG node 0x01: https://bbs.archlinux.org/viewtopic.php?id=195173 More research needed... |
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I give up, I posted the link for the alsa info and you gave me a reply which has disappeared.
Your reply sent me to a link of a user with a similar problem. I was trying his messy work around and pasted the command in the terminal. The computer re started but then will not accept my pass word so basically I'm locked out and don’t know how to get back again. |
In my ignorence I pasted su - root -c "startxfce4" in the teminal.
I'm a computer idiot, I know. |
Have you tried to install LMDE or Debian? If they fail then it's likely there's not much change of getting your sound working on a Debian based system, for now at least, so it's worth looking at the likes of Fedora. If LMDE or Debian does work then it's possibly a good excuse to get used to them rather than Ubuntu.
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The output looks better - the audio card is powered up now. I'm still concerned by the kernel output reported, but I'm at the limits of my knowledge here, and don't really understand the significance of these
Code:
[ 1934.892372] snd_hda_intel 0000:00:1b.0: azx_get_response timeout, switching to polling mode: last cmd=0x205f0100 Run these tests (any sound produced)? Code:
speaker-test -Dplug:front -c2 -l5 -twav Code:
speaker-test -c2 -l5 -twav |
I thank you for all your work, it's complicated sometimes but I believe in Linux so will experiment some more. As of now have managed to lock myself from all my files. I won't lose much and your Fedora suggestion sounds interesting and new.
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I am living on a boat far away, I don't have TV
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Quote:
No, you're not. No one starts out knowing a lot about something, including Linux. When I first started using Linux (Ubuntu 5.10) as my primary (or rather sole) OS almost ten years ago, I had a such a difficult time with the learning curve and ironing out the bugs that five months later I went back to Windows XP. A few years after that, I gave Linux another try and was impressed with how much it had matured. In 2012, I made Ubuntu 10.04 my sole OS again until February of this year when my hard drive went out. I now use Lubuntu 14.04 and Windows Vista both as I acquired a second system. :) Throughout those years, I learned more and more about Linux. It just takes time so don't be hard on yourself. ;) Let us know how Fedora or another distribution works out, if you decide to go that route. Regards... |
@ardvark: about the output you originally requested:
Code:
lspci -nnk | grep -i audio if you want to find out about kernel drivers, you need to use something like this: Code:
lspci -nnk | grep -iA5 audio Code:
-A NUM, --after-context=NUM |
Hi ondoho...
Thanks for the heads up. I'll have to fire up my laptop, I'm curious to see the results from both commands.... :) Regards... |
Sure enough...
Code:
aaron@aaron:~$ lspci -nnk | grep -i audio Regards... |
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